Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 17 days |
Cyan PDX Apartments
1720 SW 4th Avenue
Portland, OR 97201
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 17 days |
Hello Emilee, Thank you for taking the time to write out your kind words! I am glad we were able to provide you with the level of service that made your time here at Cyan/PDX comfortable. You know where to find us! Cristian A.
Hi Aziz_a, thank you so much for your positive comments about Cyan PDX! - Sandi C.
Thank you so much for your positive comments about Cyan PDX! - Sandi C.
Hi [email protected], we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day! - Sandi C.
[email protected], we're disappointed to hear of the negative experience you had at our location. If you'd be willing to provide more feedback, please reach out to us at (503) 802-1041 so we can assist you further. - Sandi C.
Hi Elijuri3, thank you so much for your positive comments about Cyan PDX! Sandi C.
Hello Falconraptor, thank you; we appreciate your feedback! Sandi C.
Hi Rachel_p814, thank you so much for your positive comments about Cyan PDX! - Sandi C.
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Sandi C.
Anonymous, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. I am not sure when you lived at Cyan, however based on the staff member you have named, I think it may have been more than a year ago? If you evidence that your countertops were damaged upon move out, please feel free to contact me directly and I will look into your account further. As for the carpet cleaning, all homes have professional carpet cleaning prior to move in. When you have an opportunity, please reach out to us at (503) 802-1041 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. - Sandi C.
Tamarsh_a, we are so happy to read such a great review about Cyan PDX! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Hi Niyachristine, we regret to hear that your recent experience was anything less than exceptional.
Thank you for your feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. Occasionally, we experience staff changes due to promotions and advancement opportunities within Greystar. However, even when we welcome new team members, our top priority of exceeding our residents expectations remains the same. I would like to address your specific concerns and strongly encourage you to contact me at 503.802.1041 or [email protected] I look forward to speaking with you soon! Nicole C. Community Manager
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$1,507
N/A
N/A
Studio
$2,024
N/A
N/A
1 Bedroom
$2,350
N/A
N/A
1 Bedroom
$2,553
N/A
N/A
2 Bedrooms
$3,096
N/A
N/A
2 Bedrooms
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Cyan PDX Apartments