Ratings & Prices for Ladd, Portland, OR

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4
Safety	2.5
Office Staff	2.5
Maintenance	4
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (43 Reviews)

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Resident • 2016 - 2021

03/06/2021

Great facility overall. The building is LEED-certified which means smoking is not allowed, but indoor pot smoking has been rampant since winter. Many floors' hallways have a strong smoke smell at various hours of the day and night, and it seeps through the walls and HVAC… See More

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Resident • 2019 - 2020

05/22/2020

I want to thank the staff at all levels for making Ladd Tower a great place to live. I am starting my second year in what is arguably one of the nicest apartments I have lived in downtown, and I have lived downtown since 1982. I… See More

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Mary Gutierrez 731114 • vrp • 2018

09/27/2018

Things have just gotten better by the week here...staff changes have made a huge difference & we are delighted with the professional & courteous quality. Dave, Janey & John of the maintenance staff are AMAZING & keep this building running smoothly! Great location, beautiful apartments &… See More

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Ladd Manager

10/04/2018

Mary, I am really glad you have seen improvements. It is our mission to continue to make it a great place for you to continue to call home. Please reach out to us if there is anything that you need. -The Ladd Team

Matt_G846 • Former Resident • 2017 - 2018

01/31/2018

Hands-down - i’ve never seen such incredible customer service from every member of the staff. It was always a joy to speak to anyone who worked at Ladd. They are helpful, friendly, timely, and very professional. I never once had a problem with the staff. The… See More

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Resident • 2017

11/22/2017

The service team, Dave, Justin and Janie (and Travis who has since been promoted to another facility) are very responsive and caring. There is also a new property manager, Kevin, and he appears to be getting off on the right foot.

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Acnorman • Resident • 2015 - 2017

04/12/2017

I've lived at the Ladd now for a year and a half and my experience has been nothing short of outstanding. The apartments are gorgeous and the location is top notch-- right in the heart of downtown Portland. But, above all, the staff are outstanding. I'm… See More

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MArkanthonyg • Resident • 2015 - 2017

04/12/2017

After living at Ladd Towers for a year and a half I can say that it has been a terrific experience. The location the amenities and the Staff have all been terrific particularly the maintenance staff. I would recommend Ladd to anyonr interested in living in… See More

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mfstavro • Resident • 2016 - 2017

03/01/2017

Great place to live. Wonderful staff who are always helpful. The maintenance crew is friendly and very efficient and the building is very clean and well maintained and very quiet. A very welcoming environment. The building is on the Park blocks next to Portland State U,… See More

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Resident • 2010 - 2014

12/04/2014

I've lived at the LADD going on my 5th year and would rather be here than anywhere else. The staff are very responsive and kind; staff turnover has leveled out and although there isn't a dedicated concierge anymore, other staff get our fedex deliveries and dry… See More

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f8j8c8 • Resident • 2012 - 2014

10/26/2014

Ladd is NOT luxury and is unduly pretentious. The building was originally planned as a condo, but 2008 financial woes resulted in Ladd becoming a rental complex while it was under construction. The new contractor took short cuts, installed cheap and/or eliminated fixtures, and made structural… See More

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Resident • 2013

07/03/2013

The management is horrible and pain to deal with.They are rude and only care about their own benefits, The customer service has gone downhill significantly, Parking situation is a total nightmare. The building is clean and well-kept. Rents increase significantly every year. If you have allergies… See More

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fran107 445866 • vrp • 2012 - 2013

05/29/2013

This is a very nice building, but the people are what makes this apartment community shine. Front desk and office staff always greet me with a smile and are so helpful in addressing my questions. The maintenance staff are friendly, knowledgeable, and always willing to fix… See More

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gaznew • Resident • 2011 - 2013

05/27/2013

The maintenance staff is polite, gracious, knowledgeable and always able to resolve whatever issues come up. They keep the building in excellent working order. The office staff is courteous and always willing to help with any situations that occur. We are generally pleased with all aspects… See More

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Ladd Manager

06/17/2013

Gaznew Thank you for taking the time to share your experience living at Ladd Tower! I am very glad to hear things are going well. The entire team works very hard to provide the highest levels of customer service and satisfaction to all of our community members. If there is ever anything that my staff or I can do for you please do not hesitate to reach out to me at [email protected] or (503) 944-5233. Best regards. Zach Johnson Holland Residential

Resident • 2013

05/16/2013

Lived here a year and a half, love the location. Friendly people in the building. I have met and made friends here. Staff is very accomodating. Feels like a community with in a building.I thought about buying but am having second thoughts, thinking about staying for… See More

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Resident • 2012

12/27/2012

I really enjoyed living at the Ladd. I had to move for weather related reasons, but my time in Portland was great. The Staff at the Ladd was always helpful and nice. The maintenance staff is great and always helpful and on time. See More

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Ladd Manager

02/18/2013

Thank you for taking the time to share your positive experience living at Ladd Tower. It is great to hear feedback about our team members - they do a fantastic job. If there is anything that I can do for you following your move please do not hesitate to contact me at (503) 944-5233 or at [email protected] Zach Johnson Property Manager Holland Residential

cramdencam • Resident • 2011 - 2012

09/12/2012

Great place to live! Beautiful building in a very convenient location. Pet-friendly and right on the South Park Blocks, which makes walking dogs very easy. The staff is always courteous and the maintenance team is awesome! They've always gotten to my requests within 24 hours (usually… See More

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HeleneCarter • Resident • 2011 - 2012

08/30/2012

THE GOOD It's a very nice, new building in a convenient location in downtown Portland. Very energy efficient so utility bills are low. Pets are welcome. Front desk concierge accepts packages up until 5:59 pm (they are eager to be out the door at 6 pm).… See More

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Resident • 2012

07/21/2012

The Ladd is a wonderful building to live in, the staff is friendly and professional. The efficiency included in the price makes it more reasonable to live than an apartment, considering your renting a green built sky rise condo. Happy place for dogs with the park… See More

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Resident • 2011 - 2012

07/13/2012

The maintenance staff are very efficient and respond to maintenance requests within a few hours. Office staff are very courteous and helpful.

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Resident • 2012

07/12/2012

I have been here just 4 months and really like my apartment. It is quiet and I like having the view of the city and Mt. St. Helens. I have found the staff to be very friendly and responsive to requests. Security here is very good… See More

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smjohnson71 • Resident • 2011 - 2012

05/11/2012

I've been living here for 11 months now (since June 2011), and yes it is expensive...but I'm not sure I'd say overpriced. I looked at quite a few apartments downtown, and this is about right for what you get - great location, great security, well-maintained facilities,… See More

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Resident • 0

02/24/2012

Thrilled to be at the Ladd when it opened in 2009. Nice downtown location. New LEED Gold building. Friendly & helpful staff. Initially thought it was worth the high rent. Unfortunately, changes have not been for the better with the sale of the building and new… See More

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Resident • 2009 - 2011

10/03/2011

How things have changed... within a few months of my original glowing review, things went straight downhill. I think what started the downward spiral is a change in the management team of the building, or maybe management company needed to cut costs, but either way the… See More

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Resident • 2009 - 2011

09/03/2011

Was one of the first tenants on the 5th floor. But eventually had to move due to the deterioration in customer service, the fact that they lure you in with a community room, but it's completely unavailable unless you're unemployed and there are constant maintenance problems… See More

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Resident • 2010

07/31/2011

Great Location. Inconsistent service and maintenance of property. Impolite and non-professional staff. See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer

Parking

Covered Parking
Garage
Off Street Parking Available

General

Additional Storage
Air Conditioner
BBQ and Picnic Area
Balcony or Patio
Bike Racks
Carpet
Concierge
Digital Thermostats
DishWasher
Disposal
Eco-roof
Elevator
Energy Efficient Lighting
Energy Star Appliances
Energy and Water Efficient Appliances
Fitness Center
Free Weights
Gas Range
Gated Access
Granite Countertops
Green Friendly Community
Guest Room
Hardwood Flooring
High Ceilings
High-Speed Internet
Kitchen Islands
Lounge Areas
Microwave
On-Site Maintenance
On-Site Management
Package Receiving Service
Premium Cabinetry
Premium Flooring
Public Transportation
Recreation Room
Recycling Program
Refrigerator
Short Term Lease Available
Stainless Steel Appliances
Storage Space
View
Walk In Closets
Wheelchair Access Available
Window Coverings
Zip Car Reservations

Pets

Dogs Allowed
Deposit: $350
Rent: $40
Pet Limit: 2
Cats Allowed
Deposit: $350
Rent: $40
Pet Limit: 2

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,250 - $1,770
SQ. FT.
539 - 642
Available
Avail.
9 Units
Model
Urban 1x1

View Floor Plan

Price
Price
$1,420 - $2,445
SQ. FT.
489 - 502
Available
Avail.
12 Units
Model
Studio

View Floor Plan

Price
Price
$1,430 - $2,120
SQ. FT.
516 - 652
Available
Avail.
4 Units
Model
Studio +

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
$1,715 - $3,720
SQ. FT.
764 - 982
Available
Avail.
2 Units
Model
1 X 1 w Den

View Floor Plan

Price
Price
$2,000 - $3,725
SQ. FT.
718
Available
Avail.
2 Units
Model
1 X 1

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
906
Available
Avail.
N/A
Model
2 X 1

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,292
Available
Avail.
N/A
Model
2 X 2 w Den

View Floor Plan

Price
Price
$2,300 - $4,710
SQ. FT.
992 - 1,165
Available
Avail.
8 Units
Model
2 X 2

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

We are excited to announce that we are now scheduling in-person tours by appointment only. Schedule yours today! Ladd is a 23 floor luxury apartment building located in the heart of downtown Portland. Our LEED Gold Certified building offers studio, one bedroom, two bedroom, and penthouse homes. Our apartments boast condominium-quality finishes such as granite countertops, stainless steel appliances, central heating and air and many will also have balconies from which you can enjoy spectacular views. Ladd’s front door faces the South Park Blocks, a graceful line of twelve city blocks that make up Portland’s “Central Park” and Cultural District. In addition to our proximity to the Park Blocks, we are also surrounded by many dining, shopping and entertainment options. The Arlene Schnitzer Concert Hall, Portland Art Museum, Keller Auditorium and Pioneer Square are all within minutes from Ladd; meaning there is always something to do nearby! We are two blocks from the Portland Streetcar Line as well as the Max line; connecting us to all other areas of Portland and surrounding metro areas. We offer everything from a 24-hour fitness center to an amazing clubhouse as well as concierge services, bike storage and access to ZipCars. Schedule a tour to check out Ladd today! Contact us today for our current specials!

Office Hours

Sunday: 11:00 AM - 06:00 PM
Monday - Friday: 10:00 AM - 07:00 PM
Saturday: 10:00 AM - 06:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Ladd?
The community is rated 2.5/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Ladd?
The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is Ladd?
The community is rated 2.5/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.

Who manages Ladd?
Holland Partner Group

What is the pet policy at Ladd?
Dogs Allowed
Deposit: $350
Rent: $40
Pet Limit: 2
Cats Allowed
Deposit: $350
Rent: $40
Pet Limit: 2

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths