Museum Place Apartments
#5,239 #12 #48

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Museum Place Apartments

1030 Southwest Jefferson Street, Portland, OR 97201
(105 Reviews)
$1,458 - $2,617/mo
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Floor Plans & Pricing

Studio

Skyline B

Studio, 1 Bath | 645 sq. ft.

$1,506

1 Available Unit

See Floor Plan Details

Skyline A

Studio, 1 Bath | 750 sq. ft.

$1,534

See Floor Plan Details

1 Bedroom

Gallery A

1 Bed, 1 Bath | 665 sq. ft.

$1,458

5 Available Units

See Floor Plan Details

Gallery B

1 Bed, 1 Bath | 670 sq. ft.

$1,563

1 Available Unit

See Floor Plan Details

Urban Loft

1 Bed, 2 Baths | 955 sq. ft.

$1,843

1 Available Unit

See Floor Plan Details

Penthouse

1 Bed, 2 Baths | 1,190 sq. ft.

$2,577

See Floor Plan Details

2 Bedrooms

Townhome

2 Beds, 2 Baths | 1,200 sq. ft.

$2,419

2 Available Units

See Floor Plan Details

Gallery C

2 Beds, 1 Bath | 840 sq. ft.

$2,090

1 Available Unit

See Floor Plan Details

Two Bedroom Contemporary

2 Beds, 2 Baths | 1,185 sq. ft.

$2,397

See Floor Plan Details

Townhome

2 Beds, 2 Baths | 1,330 sq. ft.

$2,617

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A-

Review Ratings

Noise

2.9

Grounds

3.9

Safety

3.4

Office Staff

5.0

Maintenance

5.0

Neighborhood

3.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

6

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

C

Average time to respond to reviews

38.17 days

View Community Timeline
View Community Timeline

Museum Place Apartments Reviews

(93)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 830181

Verified Resident 2009 - 2023

12/15/2023

Museum Place is not in a "cultural district" as advertised. It is in a drug-infested area which is unsafe to go outside, to go to neighborhood restaurants and shops that remain, and to shop at Safeway. The noise is very disturbing 24/7 with no one… See More>
    Manager

    12/16/2023

    Museum Place Apartments
    We appreciate your honest feedback, as we are always looking for ways to improve. Unfortunately, there are issues within the City of Portland that are less than positive. Museum Place is working diligently to ensure all of our residents have an enjoyable living space. Thank you again for your feedback
    Review Author Icon

    Resident 1177396

    Verified Resident 2023

    9/6/2023

    I absolutely love it! The move was effortless and painless. I enjoyed the personal attention that I received made me feel very welcomed when I moved in. The only thing that I would change would be how Graystar starts to notify you prior to… See More>
      Manager

      12/16/2023

      Museum Place Apartments
      Thank you so much for your positive comments about Museum Place Apartments! We are happy to hear that we made your move-in experience an easy and pleasant experience. We are always more than happy to assist you if anything else comes up. Take care!
      Review Author Icon

      Resident 1176206

      Verified Resident 2023

      9/2/2023

      The paperwork process for my situation was kind of insane but the staff were very helpful throughout the stressful process. As soon as the paperwork went through (for the fourth time) everything else has been a breeze. I love the building and the amazing location,… See More>
        Manager

        12/16/2023

        Museum Place Apartments
        Thank you; we appreciate your feedback!
        Review Author Icon

        Resident 1158857

        Verified Resident 2023

        7/12/2023

        Living at Mueseum Place is the feeling of being home before even moving in. With a leasing staff like no other and amenities one could only dream of, living at Mueseum Place is like a dream come true… literally.… See More>
          Manager

          7/14/2023

          Museum Place Apartments
          Hello! Thank you so much for your positive comments about Museum Place Apartments! We are always happy to hear great things about our Community and the team. We always strive to provide top-quality service to every guest, and are pleased to hear that you are enjoying your experience here at Museum Place Apartments!
          Review Author Icon

          Resident 1156409

          Verified Resident 2023

          7/5/2023

          Good, safe and sustainable place to live in the heart of Downtown Portland. The staff is friendly and helpful. The garden on second floor of the apartment provides ample space to walk. Big houses and friendly staff.

            Manager

            7/14/2023

            Museum Place Apartments
            We are very happy to have provided you with such a positive experience! Thank you for your positive comments.
            Review Author Icon

            Resident 1148914

            Verified Resident 2022 - 2023

            6/10/2023

            This is a dangerous neighborhood , in the months I’ve been here there have been a shooting, several break Ins , stabbing. It’s really noisy and it’s lot only the people outside but also the Safeway trucks. I was told that there was a huge… See More>
              Manager

              6/21/2023

              Museum Place Apartments
              Hello, Thank you for your feedback. We are working diligently with others in the area to reduce negative activity. We would be happy to assist you in transferring to a different home. Please feel free to reach out to the leasing office to discuss your potential transfer. Thank you again for your feedback. We appreciate hearing from our residents! Museum Place Management

              Updated Review

              Review Author Icon

              Resident 587812

              Verified Resident 2016 - 2022

              11/28/2022

              I am and have always been very pleased with every aspect of my six and a half yeah time at The Museum Place except for my recent problem with heating equipment which has not yet been resolved to my satisfaction.

                Review Author Icon

                Resident 1084105

                Verified Resident 2022

                11/11/2022

                Great community Had an amazing service from Sarah front desk She helped my love very easy by helping me right away on things. Place is kept clean and I really enjoy the gym and the clean environment it has

                  Updated Review

                  Review Author Icon

                  Resident 846750

                  Verified Resident 2020 - 2022

                  8/29/2022

                  Overall I think it is a great building to live in, close to the tram, and right above Safeway. The crime in downtown Portland and the loud homeless community that meets outside Safeway can sometimes be loud. Also, sometimes the market across the… See More>
                    Manager

                    10/7/2022

                    Museum Place Apartments
                    Thank you for taking the time to give us a review. We are in a very unique location that does create some issues in the neighborhood. We strive to do what we can daily to help make it better. Again thanks for the good review.
                    Review Author Icon

                    Resident 1034949

                    Verified Resident 2022

                    6/12/2022

                    The management was great in helping me get set up and situated in my new place. The application process was user-friendly, and the management was good overall. I'm looking forward to renting long term.

                      Manager

                      6/16/2022

                      Museum Place Apartments
                      Verified Resident 1034949, we're happy to hear you had such a positive experience with our team!
                      Review Author Icon

                      Resident 1014619

                      Verified Resident 2021 - 2022

                      4/10/2022

                      Its been nice. Quiet community able to work without being disturbed. Its nice being able to access the gym whenever I want to. Its very convenient to have packages delivered here as well as be near an Amazon locker

                        Manager

                        6/16/2022

                        Museum Place Apartments
                        Thank you for taking the time to leave a review for us at Museum Place Apartments. We're happy we could meet your expectations!
                        Review Author Icon

                        Resident 979661

                        Verified Resident 2008 - 2021

                        12/8/2021

                        I cannot recommend Museum Place. Fire safety, covid safety, resident safety, cleanliness, noise... these things are not taken seriously here anymore, and it's not likely to get better anytime soon. Over the past five years, Greystar seems to have cut management back.… See More>
                          Manager

                          12/9/2021

                          Museum Place Apartments
                          Thank you for taking the time to give us a review. While we are still navigating through Covid restrictions we are limited on the action we are allowed to take until further notice. With most people working from home now it has increased the overall use of the community. We have spoken at length for the issues you have experienced and address accordingly. Please reach out if you need us. We are here to help and want to ensure you have the best living experience here at Museum Place.
                          Review Author Icon

                          Resident 977940

                          Verified Resident 2019 - 2021

                          12/3/2021

                          I like Kelsey & the rest of the management team. I like my view and my apartment as well. Living above a Safeway has its pros, as well as its cons. I do not like having to pay $165 for a parking spot and why… See More>
                            Manager

                            12/4/2021

                            Museum Place Apartments
                            Thank you for the great review! Our parking is one of the best rates around. Most places in our area are around $200-$300 so it's a great value. The sewer bill is based on your usage. If you come to the office, we can take a look at your bill together. We can make sure nothing looks off. Thanks again for the great review!
                            Review Author Icon

                            Resident 968254

                            Verified Resident 2017 - 2021

                            11/7/2021

                            Museum Place is a great place to live with a diverse base of tenants. The building is well kept and maintained continuously. Seasonal events and offerings are organized by the management, which is greatly appreciated. I am content living here and hope to be here… See More>
                              Manager

                              11/18/2021

                              Museum Place Apartments
                              Thank you for the great review! We are happy to hear you love where you live!
                              Review Author Icon

                              Resident 961634

                              Verified Resident 2020 - 2021

                              10/16/2021

                              My experience here has been a positive one. I enjoy both the community room and gym, and also like the community events that happen on occasion. I really appreciate being so close to public transportation, as I don't have a car. Museum Place is clean… See More>
                                Manager

                                11/18/2021

                                Museum Place Apartments
                                Thank you for the great review! I would love to hear some feedback on the 4 star review for the team. Please feel free to email me at museumplacemgr@greystar.com. Thank you, Kelsey
                                Review Author Icon

                                Resident 961354

                                Verified Resident 2021

                                10/15/2021

                                Museum place is a very well-maintained community with friendly staff and sociable neighbors. The location is perfect downtown for getting anywhere, and the views are spectacular. The grocery store downstairs cinches the deal to make it a supremely easy place to live.

                                  Manager

                                  10/19/2021

                                  Museum Place Apartments
                                  We really appreciate your positive review! Reach out if you need us!
                                  Review Author Icon

                                  Resident 957704

                                  Verified Resident 2021

                                  10/8/2021

                                  I just recently moved to Museum Place, and after a few weeks in I feel right at home here. I am living in a beautiful apartment complex with not only incredibly modern, clean amenities, but also friendly and communicative staff! The move-in process was super… See More>
                                    Manager

                                    10/12/2021

                                    Museum Place Apartments
                                    Thank you for the great review. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Museum Place Apartments.

                                    Updated Review

                                    Review Author Icon

                                    Resident 845247

                                    Verified Resident 2020 - 2021

                                    8/20/2021

                                    Its a phenomenal location and the building is quite nice. The units are in good shape and the staff is very responsive to resident requests. Living in the city will have some noise so its not for everyone, but Ive had no issues with noise… See More>
                                      Manager

                                      9/8/2021

                                      Museum Place Apartments
                                      Verified Resident 845247, thank you for sharing your positive experience! We are happy to hear that you love the location as much as we do!

                                      Updated Review

                                      Review Author Icon

                                      Resident 717051

                                      Verified Resident 2019 - 2021

                                      3/26/2021

                                      Museum Place is incredibly situated in a diverse and robust area of Portland's west end that features incredible coffee nearby, Indian and Thai cuisine, Pizza and the cultural arts. Amazing views and an impeccable terrace.

                                        Review Author Icon

                                        Resident 861593

                                        Verified Resident 2020

                                        1/11/2021

                                        We love the location and apartment layout. This was our first time living in the city. When we moved in, we had to inquire about the bike storage (zero info given), getting a garage door clicker/fob, and a parking pass (I came out to my… See More>
                                          Manager

                                          3/21/2021

                                          Museum Place Apartments
                                          Thank you for taking the time to give us a review. I would like to further dig into some of the issue with your move to ensure our team is getting out all the information needed for a seamless move. Please feel to reach out to me at your earliest convivence at 503-295-0303 or museumplacemgr@greystar.com. Thank you, Kelsey
                                          Review Author Icon

                                          anonymous

                                          Resident 2017 - 2020

                                          12/17/2020

                                          Had moved out because we were paying too much; ~$400 more than what was offered to new tenants. They tend to increase rent every year to its maximum legal limit, so beware of this if you are looking for a place to stay for more… See More>
                                            Manager

                                            12/23/2020

                                            Museum Place Apartments
                                            Thank you for taking the time to give us a review. If you could please reach out to me directly at museumplacemgr@greystar.com or 503-295-0303. I will be able to better assist in researching the refund check issue you are experiencing. We are here to help so please reach out. Thank you again for taking the time to give us a review.
                                            Review Author Icon

                                            Resident 820863

                                            Verified Resident 2020

                                            9/20/2020

                                            Excellent management and maintenance team. Only con is no resident lockout assistance even though maintenance lives onsite and prolonged closure of recreation facilities. Outside of those things, very satisfied with the current environment.

                                              Manager

                                              10/12/2020

                                              Museum Place Apartments
                                              Thank you for the great review. For your safety and the building our on call team can't always verify a resident. We will look into future option for this. We will be able to open our amenities again once we move into Phase two from the Governor. Let us know how we can help if you need us! Thank you!
                                              Review Author Icon

                                              Resident 812284

                                              Verified Resident 2020

                                              9/6/2020

                                              Penthouse units are really awesome if you can get one. Great layout, great design. You share one wall with the unit next to you and it is a bathroom wall. The views are great. Coolest apartment I've ever leased.

                                                Manager

                                                10/12/2020

                                                Museum Place Apartments
                                                We are happy to hear that you love the Penthouse! We are here to help and want you to have the best living experience here at Museum Place. Please reach out to me directly on how we can improve our office and maintenance team ratings. Thanks again for the great review!

                                                Updated Review

                                                Review Author Icon

                                                Resident 799800

                                                Verified Resident 2015 - 2020

                                                8/4/2020

                                                Management here continues to disappoint me. How can an apartment manager be onsite only one day a week?! Is she the manager of other apartments as well? When I first moved in here, the manager and assistant manager were here from 10am to 6pm, Monday-Friday.… See More>
                                                  Manager

                                                  8/21/2020

                                                  Museum Place Apartments
                                                  Hello, Due to social distancing our office is too small to have all of us there everyday. We are working staggered shifts/remotely. I can be reached any time during the normal week hours via phone or email if you need assistance. Please feel free to email me at museumplacemgr@Greystar.com or stop by the office. Thank for taking the time to give us a review.
                                                  Review Author Icon

                                                  Resident 778914

                                                  Verified Resident 2019 - 2020

                                                  6/12/2020

                                                  Over all I have enjoyed my time so far living at museum place apartments. I Enjoy using the community room and the gym. The package pickup system however can be faulty at times. The machine has numerous times not let me know there has been… See More>
                                                    Manager

                                                    8/21/2020

                                                    Museum Place Apartments
                                                    Thank you for the good review. We recently had the lockers serviced to ensure we are in good working order. Please let us know if you need assistance. Thank you!

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $40. Restrictions: We welcome 2 pets per apartment home. There is a pet deposit of $300 each pet, and a monthly pet rent of $40. Please call for complete pet policy information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $40. Restrictions: We welcome 2 pets per apartment home. There is a pet deposit of $300 each pet, and a monthly pet rent of $40. Please call for complete pet policy information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ Grills
                                                    • Bicycle Storage Available
                                                    • Community Lounge
                                                    • Controlled Access
                                                    • Convenient Downtown Location
                                                    • Fitness Center
                                                    • Ground Floor Grocery Store
                                                    • In-Unit Washer and Dryers in Select Homes
                                                    • LEED Certification for a Green Living
                                                    • On Streetcar Line
                                                    • On-Site Maintenance
                                                    • On-site Courtesy Officer
                                                    • Pet-Friendly Community
                                                    • Roof-top Terrace
                                                    • Rooftop Garden
                                                    • Smoke Free
                                                    • Storage Space
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                                                    Leasing

                                                    Located in the heart of the iconic Cultural Arts District of downtown Portland, Museum Place offers newly-constructed, LEED certified, inspired metropolitan apartment living. Every apartment is a true masterpiece of its own. Through expansive windows, off private balconies or from the unique rooftop garden patio; relish in spectacular views of the downtown city-scape, or of the west hills extended before you. Embrace the energy of city living and the conveniences of downtown accessibility. Situated directly over a major grocery market, with a Streetcar stop conveniently at your doorstep, and the Portland Art Museum and South Park Blocks only a block away - all of downtown is yours to enjoy. Welcome to Museum Place, and to downtown living at its best.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Saturday: 10:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3231

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 105 number of votes by renters, Museum Place Apartments is currently rated 3.8 out of 5 stars.
                                                    Museum Place Apartments is rated 3.9/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Museum Place Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Museum Place Apartments is rated 2.9/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Museum Place Apartments is rated 3.4/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Museum Place Apartments is rated 3.3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Museum Place Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 38.17 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Rent: $40
                                                    Restrictions: We welcome 2 pets per apartment home. There is a pet deposit of $300 each pet, and a monthly pet rent of $40. Please call for complete pet policy information.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Rent: $40
                                                    Restrictions: We welcome 2 pets per apartment home. There is a pet deposit of $300 each pet, and a monthly pet rent of $40. Please call for complete pet policy information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    1 Bed, 2 Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    April 2024

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                                                    Museum Place Apartments is a 645 - 1,330 sq. ft. apartment in Portland in zip code 97201. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,458. Nearby cities include Milwaukie, Lake Oswego, Oak Grove, Happy Valley, and Beaverton.

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