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1030 Southwest Jefferson Street

Portland, OR 97201

 
 
 
 
 
 

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  Verified Resident 732928
vrp · 2011 - 2019
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01/02/2020
I have been living here for 9 years and loved everything about it until May of 2019 when one of two elevators went down. It has remained down since, so we're now in our 9th month where Greystar keeps blaming the elevator company and seems unable to get that second elevator working. My love of this building remains but my faith in Greystar is at rock bottom which is making me contemplate looking for another place.
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Museum Place Apartments Manager

01/22/2020

Thank you for taking the time to give us a review. If I could have fixed the elevator myself I would have. So would anyone with Greystar. We were at the mercy of the vendors. When the first vendor couldn't fix it, we brought in the manufacture. It took them lots of parts and trouble shooting. We had to bring in a third party inspection specialist from Seattle to help give input to the issue. I know it was very frustrating only having one elevator and I'm sorry we couldn't get it fixed sooner. I am glad we have it working now. I am here to help so please reach out anytime. Thank you!

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