Number of reviews in the past 365 days | 10 |
Percentage of reviews responded to | 90% |
Average time to respond to reviews | 45 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 10 |
Percentage of reviews responded to | 90% |
Average time to respond to reviews | 45 days |
Verified Resident 861381, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Unfortunately things generally break without warning but we will do our best to get it repaired as quickly as we're able to. If you have any kind of pest issue we can quickly get that treated, just contact us to schedule. We would like to have a better understanding about your experience. Please reach out to us at (503) 227-7485 or [email protected] at your earliest convenience and we will do our best to resolve this with you.
Verified Resident 857226, we're disappointed to hear of the negative experience you had at our location. Unfortunately there are some features of the building we are not able to change due to the age of the building. As is the case with most apartment communities, we do have pest control on-site regularly for preventative purposes, not because of an ongoing issue. Our manager would really like to speak with you more regarding this matter. If you have any maintenance issues we want to get these corrected as quickly as possible. Please reach out to us at (503) 227-7485. We look forward to hearing from you.
Verified Resident 726544, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Hi Verified Resident 819913, thank you for taking the time to leave a review for us at Park Plaza. We're happy we could meet your expectations! Thank you again for letting us know how we did! We look forward to helping again in the future. Take care!
Verified Resident 809535, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Park Plaza. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hi Verified Resident 798932, thank you for taking the time to leave a review for us at Park Plaza. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Jasmine_d667, thank you for sharing your positive experience! We appreciate you taking the time to leave a review and for the high rating. We'll be sure to share your kind words with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Verified Resident 735612, we really appreciate you taking the time to leave us a review and your positive feedback! Please don't hesitate to reach out if you need anything.
Hello, we really appreciate your feedback! Thank you for taking the time to leave us a positive review. If there is anything more we can do to be of assistance please don't hesitate to reach out to us at [email protected]
Thank you for taking the time to provide your feedback. Vehicle break-ins are not common so please be sure to report this to management and to police if this occurs so it can be addressed promptly. Our team work daily to keep our community clean, inside and out, but feel free to report and additional issues that arise throughout the day. We can be reached at 503-227-7485 or [email protected]
Hi Verified Resident 731299, thank you so much for your positive comments about Park Plaza Apartments! We're so happy to hear that you're enjoying your new apartment so much. Let us know if there is anything else we can do to be of assistance.
Verified Resident 725433, your wonderful feedback and rating mean a lot to us. We greatly appreciate your recommendation. Please let us know if there is anything we can do to make your living experience at Park Plaza even better.
Thanks for the feedback! Please reach out to our community manager at [email protected] regarding the issues you're having with your flooring so we can work with our service team to get those issues addressed for you.
Verified Resident 688394, we're so glad that we were able to go above and beyond your expectations and we hope to be continue with that during your stay at Park Plaza! Please don't hesitate to reach out if you need assistance with anything or if there is anything we can do to improve your experience.
We regret to hear that you had this experience with us. We offer pest control service to all of our residents, just stop by the leasing office to complete the request paperwork and we'll be happy to get that scheduled for you this week. We're also in the process of replacing a light in our parking lot that recently went out. Please reach out to our community manager at [email protected] with your name and apartment number so we can look into the other concern you have regarding the upgrade status of your apartment and discuss the hardwood floors in your apartment
We would greatly appreciate it if you wouldn't mind reaching out to our community manager at [email protected] or stopping by our office to talk more about the specifics of what you're experiencing. We're always aiming to improve the community and resident experiences and your feedback would help us identify new goals and areas of improvement. Thank you for taking the time to provide your feedback.
Thank you for your review of our community. Your feedback is greatly appreciated. I am available to discuss your concerns in person. Please visit me at the office or call me at 503.227.7485. Sincerely, Debbie Kirkendall Community Manager
Thank you again for taking the time to let us know how we're doing. The building is smoke-free so if you're having any issues with your neighbors smoking in their apartments please be sure to report it to our courtesy patrol team after hours by calling 503-927 -6234 or during business hours just stop by or call the leasing office and we'll be happy to assist.
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please reach out to our community manager at [email protected] with details about your experience so we can answer any questions or concerns you have so we can ensure you and other don't feel under valued. We're more than happy to communicate with you about any issues you have in the past or are currently experiencing and come up with a solution.
We are so happy to read such a great review about Park Plaza! You highlighted everything that is also our favorite parts of the community. Let us know if there is ever anything we can assist you with and we look forward to seeing you around the building!
Thank you so much! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Park Plaza. We hope you continue to enjoy your time here and hope you can join us at our next resident event!
Thank you for taking the time to write us a review. We want you to love our service team just as much as you love the office team so please reach out to our community manager at [email protected] or 503-227-7485 and let us know what maintenance issues you're currently experiencing so we can work with the rest of our team to get them taken care of for you. We look forward to speaking with you and helping correct any issues you've had.
Thank you so much for your positive comments about Park Plaza! We greatly appreciate you taking the time to provide your feedback. If there is anything more we can do to be of assistance please don't hesitate to reach out to our on-site team.
We appreciate you taking the time to leave us this feedback. As for package notifications, you should now receive notifications from Amazon Hub but if you're not receiving those emails and/or texts please reach out to our community manager at [email protected] so we can help you work through that issue. If you need assistance with anything else please don't hesitate to reach out. Have a wonderful day!
Thank you for your kind review; we are happy to pass along your comments to the team here at Park Plaza! Please reach out to our community manager at [email protected] for assistance with any maintenance issues you're having so we can help you work through them. And let us know if there is anything else we can do to improve your living experience at Park Plaza.
$912
426
4 Units
Studio
$946
512
N/A
1x1
$946
520
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1x1
$956
529
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1x1
$966
585
N/A
1x1
$1,050
410
1 Units
1x1
$1,092
619
2 Units
1x1
$1,166
660
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$1,318
656
1 Units
1x1
$1,351
605
1 Units
1x1
$1,648
755
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$1,658
990
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$1,688
846
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$1,698
850
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$1,748
754
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$1,758
765
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$1,853
886
N/A
2x1
$2,133
1,166
N/A
2x2
We are now offering self-guided and touchless tours via scheduled appointments only. Virtual tours are also available. Please schedule your tour today. Park Plaza Apartments is located in downtown Portland right off the I-405 and Highway 26. Travel quickly from place to place by utilizing the ten-minute walk to the MAX. We are next to the Portland State University campus which makes it easy to enjoy the outdoors. Our apartments are just a few minutes away from shopping and dining. If you would like to schedule a tour to come see our apartments in Portland please call our on-site management team with the phone number at the bottom of our website. Don't wait; call us today.
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