I waited for months to get my depoist back. They claim was they had no forwarding address. Which they did plus my cell and work phone and work address. The carpet was awful when I moved in and they replaced and charged me. I left the apartment spotless and they charged me $175 to clean. They also charged for a late fee AFTER I moved out. BE very careful they throw in a paper to sign, that extends your rent to the end of the month which you do not know at the time you have so many things to sign. THen they charge you $235 for moving out soon.
THESE PEOPLE ARE SCAMMERS AND IT IS THE WORSE PLACE IN PORTLAND TO MOVE. It took me close to 12 phone calls and 7 emails to finally get the depoist.
Here is the phone part. They sent the check to my apartment IN the building. Funny how my Comcast box was picked up from the office and was left in their office with the address I was moving to. stay as far away from this awful place as you can.