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Contact Property
Tanner Flats Apartments
2004 SW Jefferson Street
Portland, OR 97201
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Hello, We value hearing your feedback and do apologize that you had this experience all around. We have been working hard to make improvements as we are committed to providing a comfortable home for all who choose to reside with us. We have made multiple improvements such as adding new cameras, installed key pad locks on the restroom doors, reinforced the rear pedestrian gate with steel plating, installed package lockers and doubled our security patrol all of which have elevated the overall awareness around the property. Again, we apologize that such an incident occurred, however after a collaborated effort between residents and our management team, these measures have proved themselves to be effective over the last several months. We are delighted to see such an increased sense of comfort throughout the community. Thank you for your patience and for choosing the Tanner Flats community as your home. Kind regards, Warren - Property Manager, Tanner Flats
Hello there, We appreciate your feedback. Our staff is always pleased to hear you had a positive move in experience. Tanner Flats welcomes you to the neighborhood!
Hi Deanna, We are very happy you chose Tanner Flats and we are always here to help. It is great to hear how much you enjoy it here and our awesome amenities! We hope to see you at our resident events.
Hi, Amanda! We are so happy to read you've renewed your lease for a third year and are loving your experience. We will pass your kind words on to our team. It brings us joy to read our residents are enjoying our many amenities, features, and location. Please let us know if you need anything! Thank you, your Tanner Flats team.
Thank you for taking the time to voice your concerns online and we would like to address a few key points about the safety of Tanner Flats. Break-ins sadly can occur anywhere and at any time, but we need to remain diligent in our efforts to work together to prevent this from happening again. Our community is located in a popular area in Portland and the onsite staff and management are consistently doing everything possible to continue to take precautions. There are no unlocked doors around the exterior of the building and there are adequate cameras throughout as well. Our security patrol also does a thorough 6 hour patrol in the evenings. Our garage door is meant for vehicle entry only and in order to maintain the safety of our building and vehicles, all residents on foot should enter the building through the proper doors, such as the main entrance door. At this time there is no easy way to gain entry to our building. We hope that you were able to attend the resident meeting that we hosted with the crime prevention division of Portland. They had great feedback and tips for residents. We also went over in great detail the precautions we have taken for Tanner Flats to continue to be a wonderful place to call home. If you would like to discuss in further detail, I offer you to stop by the office during business hours to speak with management to voice all of your concerns. We are open Monday through Friday 9am to 6pm and Saturdays 10am to 5pm. Thank you for your feedback and for being a resident at Tanner Flats.
Hello! We are located in an area that does not offer allot of street side parking, this is mainly due to our central location and accessibility to the MAX lines. We do however offer garage parking by the night in our garage for any visitors you my have. Please feel free to contact the office for more details about this at 503-595-7700. Thank you for your feedback!
Thank you for your wonderful comments. I will share with our team! We are so happy to have Rebecca and Jon here at Modera Goose Hollow. We are glad we were able to assist you and make your move a success. We look forward to your continued residency. Hopefully we'll see you at our next resident event. Amber Crudele Community Manager 503.595.7700 [email protected]
Utopia! Don't forget that we offer resident referral bonuses. Perhaps your jealous friends would like to call Modera Goose Hollow their home too. (Send them in for a tour!) Thank you for your kind words. I will let everyone in the office know. Happy New Year! Amber Crudele Community Manager 503.595.7700 [email protected]
Thank you for your review. The rent in the Portland Market, as a whole, is going up; however we have been averaging under 10% increases on renewals. No changes have been made to management and we intend to keep providing the superior levels of service that we're known for. We invite you to come to the office for a more detailed discussion about your up-coming renewal. We're always here to help. Talk to you soon. Amber, Community Manager 503.595.7700 [email protected]
Thank you for your wonderful comments. We are so glad that you are enjoying our resident events. Please feel free to let us know if you have suggestions for future events. We're always open to hearing what you want. Amber, Community Manager 503.595.7700 [email protected]
We appreciate you taking the time to provide your feedback. Here at Modera Goose Hollow, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for this and would like the opportunity to speak with you to ensure this doesn't happen again. Should you wish to discuss your experience further, we encourage you to reach out us at 503.595.7700, and we will set up a time that works best for you. Thank you. Amber, Community Manager, [email protected]
Thank you for taking the time to leave us your feedback. We appreciate it. Please feel free to let the office know if there are any noise issues that we can assist you with (i.e.: river dancing neighbors in the middle of the night, etc.), we're happy to help when possible. As for barking dogs, we would appreciate knowing where the barking is coming from so that we can help the owners find solutions. We have a few tricks up our sleeves and people are usually eager to know if their dogs are barking as they don't want to cause a disturbance. As a team, we understand your concerns regarding the rooftop and elevator "accidents" because we are the ones who clean it up. Again, if you are able to identify the culprits we can speak directly to them and hopefully resolve the issue. We value your opinions and ideas and we invite you to let us know what we can do to make your experience in the common areas better. Don't hesitate to come to the office, call or email me if you have any further questions. Thank you. Amber, Community Manager 503.595.7700 [email protected]
Thank you for your valuable feedback. We would like you to know that the back pedestrian gate has been something we have fought for in the past; however, due to certain building safety codes we are unable to give that gate fob access. We understand that this creates a burden to pedestrians and cyclists alike but it's beyond our control. As for the temporary parking charge- the garage is now 99% occupied and we are only able to give out empty spaces for temporary parking when available. Your guests can park in the Zone A parking area for 2hrs or even overnight if needed. The pet waste station is used by not only by our community but the neighborhood and we do our best to empty it on a daily basis. As for the pet "walk area" this is neighborhood land owned either by the city or the neighboring condo community and it is out of our control. Our maintenance team takes pride in keeping the grounds around our building clear of debris each morning. I invite you to come to the office to discuss any concerns you may have about our community. I have an open-door policy. Thank you, Amber, Community Manager. 503.595.7700 [email protected]
WOW, thank you for the glowing review. We are so glad to hear that your move went smoothly. Don't hesitate to come in if you have any questions about the building or fun things to do in Portland. We love to suggest our favorite restaurants so you don't miss out on all the great things our city has to offer. Thank you again for choosing MGH as your new home. Amber, Community Manager 503.595.7700 [email protected]
Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Let us know if you need anything. Thanks for choosing Modera Goose Hollow for your home. Amber, Community Manager 503.595.7700 [email protected]
I'm so glad that you felt valued during your apartment search. We strive each day to provide the best in customer service. Welcome to our community and thank you for choosing Modera Goose Hollow. Amber, Community Manager 503.595.7700 [email protected]
We are so glad to hear that you're enjoying all of our building amenities. You'll have to be sure to come to our monthly residents events (keep an eye out for our emails). Please let us know if you need any advise on great places to eat, things to do or places to visit we are here to help. Everyone on our staff has knowledge of the city and we love to share. Thank you for choosing Modera Goose Hollow as your home. Amber- Community Manager 503.595.7700 [email protected]
Thank you for the review. Great feedback regarding how quiet your home is! I'm glad you're all enjoying the location as well. Did you know that we're only one lightrail (MAX) stop away from the Oregon Zoo and the Childrens Museum, which might be a fun activity to do with the kids. Let us know if you have any questions about the neighborhood. We are always happy to give suggestions on new, fun places to visit. Sincerely, Amber Crudele, Community Manager 503.595.7700 [email protected]
Thank you for taking the time to leave us a review. Great to hear that you already feel like part of the community. We are excited for you to meet the rest of our residents at all of our fun events. Don't forget that we always have dog treats in the office and we're happy to refer you to any pet walking/watching services should you need to go out of town. Thanks again, Amber Crudele, Community Manager 503.595.7700 [email protected]
Thank you for the awesome review! Have you seen the mural that we painted in the dog room? More updates to come in order to make it more interactive and fun for K9 and humans alike. We're very glad to hear you're loving your new home. Come see us for a treat next time you're near the office. -Amber Crudele, Community Manager 503.595.7700 [email protected]
Thank you for your kind words! We are exactly 37 steps from the light rail so close to public transit is a very accurate description. We are excited for you to be part of our community and look forward to having you attend our many resident functions. See you soon! -Amber Crudele, Community Manager 503.595.7700 [email protected]
Thank you so much for the kind words. I'm glad you're enjoying our location and everything that Portland has to offer. As you know we're always happy to answer questions and be of assistance when possible. It's nice that your dog also acknowledges our love for our residents. Hopefully we'll see you both at our next Yappy Hour event! -Amber Crudele, Community Manager 503.595.7700 [email protected]
Thank you for your review! We're so happy to see that you love the social events. Hopefully we'll see you at next months wine tasting. We are planning to have live music! -Amber Crudele, Community Manager 503.595.7700
$1,940
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Studio
$2,274
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N/A
1 Bedroom
Part of the Your Tour, Your Way program. Its your apartment and you are welcome to tour in a way that makes you feel most at home. Whether you prefer to take a self-guided tour on your own, be accompanied by one of our leasing professionals (when permissible), or take a live video tour from the comfort of your home, we have options that will work for you!Welcome to Tanner Flats! Our high-rise community is home to modern apartments in Portland. Our variety of spacious floor plans include stunning city views. Whether you are looking for a studio, one-, or two-bedroom apartment home, weve got options. Tanner Flats central location provides easy access to all Portland has to offer. We strive to make you feel right at home with a myriad of amenities and services to suit your lifestyle such as a spectacular rooftop deck with Portland skyline views, barbecue areas, a club lounge with pool table, state-of-the-art fitness center, and garage parking.Get a glimpse inside our apartments with the help of our online photo gallery. Inside each of our studio, one-, and two-bedroom apartments you will find built-in kitchen appliances, individual climate control, and more. Select apartments also include an attached private balcony/patio. All of our homes are pet-friendly with a limit of two pets per apartment. We feature a large bark park available for our furry four-legged residents! Youll also enjoy incredible views of the city with floor to ceiling windows in your new home.Tanner Flats is also situated in a convenient location in Portland. Youll find a dynamic mix of attractions and historic sites from our convenient location. Enjoy exciting and educational attractions like Pioneer Square, International Rose Test Garden, and Washington Park all less than 2 miles away! You will also find a wide variety of restaurants within walking distance of our community. Minutes away you will love the exciting mix of shops, restaurants, and cultural events. The Lake Meadows Shopping Center and several other shopping malls are just minutes away. Come see for yourself everything that there is to love about our incredible Goose Hollow location. Give us a call to schedule a personal tour or apply online today! We look forward to welcoming you to your new home here at Tanner Flats.
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Contact Property
Tanner Flats Apartments
2004 SW Jefferson Street
Portland, OR 97201