Review History for anonymous

The Frank Estate


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anonymous

Resident 2014

12/3/2014

I have lived here for a month, and I've been very pleased. The apartment was in good shape when I arrived, and the maintenance staff have been prompt and helpful on those occasions when minor repairs were necessary. The property is lovely and is very well maintained. The office staff is helpful, professional and readily available. The fitness facilities are nice and are well maintained. I like the fact that there is on-site guest house that can be rented when friends are visiting from out of town. The location is extremely convenient to basic needs - banking, market, gas station, dry cleaning, etc. The apartment is reasonably quiet - I can hear my upstairs neighbor from time to time. My only real frustration has been that I wanted to move to a larger, more expensive apartment in the complex, and I was told that I would be charged a month and a half lease break fee for transferring my lease to another apartment. That seemed excessive, especially when there are a number of larger apartments available and vacant.
    Manager

    12/11/2014

    The Frank Estate
    Thank you very much for your wonderful review of our community! The Frank Estate staff prides itself on delivering exceptional customer service and we are happy to hear we have satisfied your needs. The Frank Estate does allow transfers with no penalties at the end of lease agreements. If you have any questions regarding transfers or if there is anything at all we can help assist you with please reach out to the office and we are happy to help provide you the best living experience possible. Sincerely, The Frank Estate Staff

    Review 20 out of 101

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    The Frank Estate

    March 2024

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