Review History for Arumando

Woodside Vista Apartments

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Arumando

Resident 2012

5/1/2012

For the record, there are two sections: Woodside Vista I (where the leasing office is) and Woodside Vista II (where we reside). I'll be echoing a good deal of concerns and complaints from others, but I feel it's necessary. Unit: While I'm thankful we managed to snag one of the (apparently few) units without cockroaches (I was not even aware Oregon had cockroaches..?), the workmanship done is shoddy: The paint on our cabinets is so thick that some don't even close properly; when we moved in, I had to buy a special shower head because the water pressure was so bad; the deck was barred off for about 8 months before the finally replaced it, and even then the wood is already starting to decay thanks to it not being properly sealed. What else? Well, there's the fact that our closets keep breaking, and much of the trimming on the walls is either loose, or completely detached from the wall; there are obvious spots where holes have been poorly spackled and painted over as well, and our built-in A/C unit is so old that I worry it may give out this summer. On top of all that, the layout is honestly a bit hard of strange one; it's been tricky to get everything to fit in just right. ONE POSITIVE, however, is the fact that the windows were recently replaced when we moved in, so that has helped during the Winter months, though the insulation itself is so bad that we have to have the heat on constantly come November. Neighbors: Most neighbors keep to themselves, and fairly pleasant when they do talk; most of the ones I see outside nowadays don't speak English, however, so I've not been able to talk to them. There is some noise on the weekends from the other building, but never enough to bother us; DURING THE SUMMER MONTHS, however many of the children will be outside playing more or less all day, and sometimes well into the night -- around 12-1 AM at times. Noise: Not terrible, but not great. The aforementioned children can get quite raucous when playing, which is a pain if I'm working on music or trying to watch a movie during the daytime, since the 'court yard' is right outside our window. Parking: Parking is assigned, and for what it's worth, most people on our end of the building do abide by it. There are, however, a few spaces with broken down cars, which management apparently doesn't seem to care about! In fact, there's one in our section of the lot -- by the mailboxes -- that's been here since we moved in! Trash: Bins and recycling are easy to find, however, they are often overflowing, and people will leave large pieces of broken or disgusting furniture by the trash bins -- some of which won't be disposed of for months! Grounds: Deplorable. The 'court yard' I mentioned earlier is nothing more than a beat up lawn that for whatever reason, people keep driving their cars through. Every time the grass finally starts to grow back, someone seems to to deem it necessary to kill it once more by driving through it! The management has recently brought in an outside company to do the landscaping, but it's minimal at best -- come a couple days later, the complex looks awful once again. Maintenance: When we moved in, we had a couple issues that arose that needed to be fixed, and the maintenance worker at the time was young and hardworking, and filing a maintenance request was fairly simple (forms right outside the office for the taking). However, in the last year or so, Riverstone Management has decided to consolidate their complex maintenance by having you call a toll-free number to file a claim, which would be all well and good, EXCEPT they don't provide any way of letting you know when to expect the ONE (YES, ONE) maintenance worker they have for about 4-5 complexes to come by -- who I honestly feel sorry for, as he is not in the best of shape, and as such is forced to work slowly, nor do they seem to keep previous claims on file! Case in point: We have a hole in our bedroom wall. A large one, from moving a heavy chest of drawers that slipped and crashed into it. As of this writing, it's been 11 months since I first filed a request to have it repaired; maintenance came out two months later, said he'd be back to fix it in a week, and has never come back to do so since. I've filed requests specifically for this issue, FOUR TIMES. He hasn't come back since! Management: When we first moved, the manager was friendly and helpful, and the office had regular hours, albeit no on-site manager. Over the last two years, they started shortening their hours to the point where you now have to make an appointment with them in order to get anything done, or try to talk to them via email (which, honestly, does have a slightly higher rate of success, but is still pretty bad when it comes to getting a response other than "Oh, we'll look into that" from them!). Never mind the fact that every time I've been actually gone to see the management since moving in, it's been someone completely different -- the last of which was rather disinterested and stand-offish toward me, as if wondering why I'd ever even step foot in that office. All in all, this place just isn't worth it. The location is convenient, though given the fact that there was a KNOWN CRACK DEALER living here last year, as well as a fight breaking out in the court yard just the last month, whatever sense of safety I had before is pretty shattered. Possibly the saddest thing about all of this, though, is that this complex is actually considerably NICER than the places we had looked at prior to it!

Review 9 out of 20

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Woodside Vista Apartments

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