Resident • 2009 - 2011
Management is horrible! We haven't been here that long, but every few months there is someone new. When we call with a concern, all we get is an "I'm sorry about that. I'll see what I can do." Rarely do they do anything.
Our neighbors are loud at all hours of the day. And they leave belongings out haphazardly in the common area. And they burn incense that gets into our apartment, making the air we breathe disgusting. We've approached them and management with our complaints, but nothing is ever done about it.
Assigned parking, which we take literally, doesn't mean anything to management or some of our neighbors. Our neighbors also have numerous cars parked here, but we were told that we could only park one car. So many cars in the lot also are broken down or have expired tags--this is contrary to terms that management has set--that such cars would be towed. They don't do anything about it.
There is a storage facility in the basement with the community laundry room. There is supposed to be a lock on the door, but half of the time there isn't. So, not only can anyone get into the laundry room, but the storage area is accessible to anyone as well. This has resulted in some theft. Management's response to this was to board off the storage area (without notifying the residents) so now we have to contact maintenance to get anything out of our storage unit. And they aren't often around, so if we need something we have to wait.
Management does not communicate well!
We had a lease renewal that included new charges that had never been presented to us. So unprofessional.
Management bounces around between this and another property and they are rarely ever around at this property.
We chose this apartment complex for its convenience. Online ratings also indicated good things. But we learned the day that we moved in that the manager praised in those ratings had had a medical emergency that meant he would no longer be able to function in this capacity. Since then, there has been a steady stream of different managers. All have been unresponsive.
The list of problems goes on and on, truly. Do yourself a favor a find somewhere else to live. We can't wait to leave.