Willamette Estates
#16,988 #8 #197

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Willamette Estates

3900 Santiam Pass Way NE, Salem, OR 97305
(85 Reviews)
$1,099 - $1,973/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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1 Bed, 1.5 Baths

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 1 Bath

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3 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D-
D-

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.5

Neighborhood

2.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Willamette Estates Reviews

(84)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospective ā€¢ Visited 2023

4/23/2023

Applied and Never Heard Back About Denied Application

I applied to a 3 bedroom 2 bathroom at this complex with two of my friends. We're all students at a local graduate school and began working with Willamette Estates a few months ago. We scheduled a tour then began the application process. We wereā€¦Ā See More >
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    Alyssa_D555

    Resident ā€¢ 2021 - 2022

    3/7/2022

    Safety is a huge issue. No security cameras in one of the worst neighborhoods in Salem. They have a man going around exposing and breaking into apartments and raping women. He still hasnā€™t been caught and apartments have done nothing to help keep tenants safe.ā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2019

      8/4/2019

      I have lived at willamette estates for a few months now. $14 a month extra I pay for trash. No utilities are covered and my last bill for water for a month was $90!! They couldn't even give me an estimate when I signed theā€¦Ā See More >
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        ScubaSteve81

        Resident ā€¢ 2019

        3/23/2019

        Parking is so bad that I have had my car towed twice and attempted a 3rd time within a few months. At first it was due to a flat tire, then later because it wasn't moved in a few days. They agreed to a secondā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2018 - 2019

          1/10/2019

          Horrible Management Company. Will rob you blind. All they care about is money and they charge you for anything and everything at move out. The entire counter top and carpet In the entire unit vinyl burners

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            anonymous

            Resident ā€¢ 2018

            10/20/2018

            Rented from Willamette Estates despite complaints I've read online. I was there for 3 years. I left the apartment immaculate, and I passed my final walk-through with flying colors. But the maintenance manager told me that the owners like to paint after every tenant evenā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2018

              7/17/2018

              Finding a parking spot is nearly impossible due to no assigned parking spots. You will have to park 2 blocks away from your apartment a couple times per week. Good luck carrying in your groceries from the other side of the complexes.. Really a majorā€¦Ā See More >
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                lbkelly57

                Resident ā€¢ 2018

                4/14/2018

                This rental community is the best I have found in Salem. My top priorities first was Clean, safe, convenient to I-5 and stores. This complex meets all of these needs. The grounds are immaculate, maintenance tends to any issue immediately. I never hear noise butā€¦Ā See More >
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                  Shoua_V

                  Resident ā€¢ 2017 - 2018

                  2/12/2018

                  If youā€™re thinking about living in these apartment, go put your money somewhere else. I am a reliable and responsible tentant who always paid my rent on time and I only rented this place out for 6 month. When it was time to move out,ā€¦Ā See More >
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                    Patrick_H752

                    Resident ā€¢ 2011 - 2018

                    6/26/2018

                    They will remodel with plank flooring throughout the kitchen and living room. The charge you for carpet and shelves that have no damage, as part of their upgrade process. They take your deposit 100% and send a 7 day demand letter. It is a scam!ā€¦Ā See More >
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                      Aditi_K

                      Resident ā€¢ 2018

                      1/30/2018

                      I love this Community, hassle free application process. The leasing officer Mikah was so courteous that she even guided and helped us in moving in as we were quite new to this area.The community is absolutely well maintained, The children play, basket ball court area,Gymnasium,ā€¦Ā See More >
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                        MRDP80

                        Resident ā€¢ 2008 - 2018

                        1/23/2018

                        As the longest living tenant here, about 10 Years now I would highly advise not living at willamette estates anymore or becoming a new customer it's not the same as it used to be, it's not a home anymore it's only about business high revenueā€¦Ā See More >
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                          Pat_M109

                          Resident ā€¢ 2015 - 2017

                          10/26/2017

                          I loved my Home, that is what I made it. I am a clean freak and a very detailed person. Made some lifelong friends that are also no longer there. signing this lease, it binds you to their legal agreement that is not by theā€¦Ā See More >
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                            akiramik

                            Resident ā€¢ 2012 - 2016

                            9/14/2017

                            I lived here for 4 almost 5 years and getting anything done by the office during my time there and after was horrid. Lets start with living at this complex; management did NOT handle complaints what so ever. Neighboring complexes would come and use ourā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2013 - 2017

                              8/24/2017

                              PLEASE DO NOT MOVE HERE!!!! I lived there over 4 years and it was a joke. Office staff was rude, didn't do what they said they would, pool was ALWAYS either filthy or closed! The so called gym is extremely small. ā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2015 - 2017

                                7/7/2017

                                I do not recommend living here, for the location of this apartment it is not worth the price, and the management and maintenance crew are absolutely awful. I moved into a 1 bed x 1 bath apartment that was $860 a month (in late 2015),ā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2015 - 2017

                                  5/22/2017

                                  They don't respond to noise complaints. The pool is filled 80% with people that don't live there. They have no security and this ain't in the best neighborhood. They charge too much for what it is. There's a giant section of a fence knocked down.ā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2014 - 2017

                                    4/28/2017

                                    A new HONEST manager and leasing staff is all this place needed! In 2 weeks I can see it starting to turn around. Very compassionate and always available now! I have lived here for 3 years and have NEVER experienced the customer service this way.ā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2016 - 2017

                                      4/18/2017

                                      I can't believe how fast this place went down when the new manager took over in late 2016. Absolutely disgusting. The woman seems to have no clue what she is doing and is so rude! The office staff are the same. The only good thingā€¦Ā See More >
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                                        Katiebug098765

                                        Resident ā€¢ 2017

                                        4/6/2017

                                        One word: disgusting. This management company is so corrupt it is mind boggling. Please, do research before you move or even look at this sh** hole.

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                                          bobbiewallace

                                          prospective ā€¢ Visited 2017

                                          3/26/2017

                                          We looked at these and put in applications, even though the fee is $75 each; most others charge only $40 each. With credit scores of over 700 each, income at 4 times the monthly rent, excellent reference from prrior landlord of over 6 years.ā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2015 - 2016

                                            3/19/2017

                                            I wish you could give this company zero stars. Horrible, rude, stuck up staff. Maintenance is a joke, and it is in the worst part of Salem. Don't bother cleaning your apartment at move out, they will come through and charge you horrendous move outā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2016 - 2017

                                              3/17/2017

                                              One of the worst apartments I have been at. Staff is unreachable, unresponsive and when they finally respond they are so rude. They take weeks to fix things and they basically call you a liar when you tell them it's broken. The absolute worst.ā€¦Ā See More >
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                                                Kimberly none

                                                Resident ā€¢ 2017

                                                2/27/2017

                                                Toured these apartments last week, and what I read is true. Manger is so snooty, looks like she stripper from the 90s, is RUDE UNPERFESSIONAL, and her "leading staff" is a joke. Read reviews, even touring I could tell this place is shady andā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2013 - 2017

                                                  2/23/2017

                                                  Would not recommend this place to anybody. This place turned to garbage. Unsafe, and bad maintenance!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Based on 85 number of votes by renters, Willamette Estates is currently rated 2.9 out of 5 stars.
                                                    Willamette Estates is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Willamette Estates is rated 1.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Willamette Estates is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Willamette Estates is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Willamette Estates is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Willamette Estates is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 1 Bath
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Willamette Estates

                                                    March 2024

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                                                    Baths

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                                                    Willamette Estates is an apartment in Salem in zip code 97305. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,973. Nearby cities include Keizer, Aumsville, Independence, Monmouth, and Sublimity.

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