Review History for anonymous

Commons at Avalon Park


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anonymous

Resident ā€¢ 2014

5/1/2014

Worst place I've ever lived and I've live in 5 different complexes over the last 10 years. The office staff, especially the manager is a b**** and they don't care about ANYTHING. Just money. -the grounds made my dog extremely sick to the point we weren't sure if he'd make it. They put something in the grass that's toxic. My dog has to get steroid shots every 6 months because of it. Not only is it extremely inconvenient and expensive, but it's harmful to his organs. Tandem should be paying for this. they're lucky I haven't called my lawyer-they'd be screwed. We've talked to many other dog owners who went through and are currently going through the same thing (10 people whom have all moved out). -There's constant construction so it's loud everywhere all the time. Construction has been going on the entire last year I've been here. August until now (May 1st). The apartments have no sound barrier at all. I can hear every detail of the conversation the person above me is having. I can hear them go to the bathroom, among other things. Complaints get swept under the rug. -There's hidden charges they don't tell you about. Anywhere else in tigard a parking spot is included. Nope, not here. $20 plus garbage is additional. -There's excessive mold in every window and they don't care. Tell you to wash it with soap and water. -They got rid of ALL garbage areas in the complex except one that is at the VERY BACK END of the complex. I have to put my garbage in my car and drive there. I'm not down for walking 2 miles with heavy weight. -there's a lot of bugs that get in through windows and the front door. The windows are single-pane so spiders and large bugs can get through. there also is no seal around the door so bugs manage to get in through a little hole in the corner of the door. Office refuses to fix either. -They're renovating all apartments here. Drilling and pounding started at 8 am. They didn't even tell us they were going to be doing it. They can't wait until we move 2 months from now? So rude. DON'T MOVE HERE. I would NEVER recommend this place to anyone!!! Here are two links to pictures of the mold problems(in case they don't get posted below) http://i61.tinypic.com/54d8c1.jpg http://i58.tinypic.com/2lkqqkz.jpg
Manager

5/6/2014

Commons at Avalon Park
We are truly saddened to hear you speak about our community this way. We are trying to provide you with a quality product, which is why we are spending the time and resources to upgrade the apartment homes by adding new carpet, counter tops, appliances, paint and so much more. We purchased the community when it was in rough shape and wanted to improve it so residents are proud to call Avalon Park home. Living in the Pacific Northwest has itĆ¢??s pros and cons, excessive moisture being one of them. On the one side, it gives us our lush, green community but on the downside, it increases the chances of growth. We encourage all residents to follow the steps provided on the mold addendum signed at move in to keep growth at bay. Should you find growth, we highly recommend you submit a work order so we can take the proper steps to clean it. We are also disappointed to hear you feel that we sweep your complaints under the rug, as we should be addressing them as best we can. Please donĆ¢??t hesitate to contact support@tandemprop.com as another outlet, and we will try to help get to the bottom of the issue. WeĆ¢??d like the opportunity to rectify any ongoing problems and ask that you please contact the email address above so we can improve your experience with us. Thanks, Tandem Support

Review 7 out of 83

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Commons at Avalon Park

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