Review History for Verified Resident 752782

Canyon Creek Apartments


Updated Review

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Resident 752782

Verified Resident 2018 - 2022

10/13/2022

I have had some difficulty times with neighbors above me. I have been in touch with the office. The problem is after hours when the office is closed down. When the pool was open and after hours there was issues with people going to the pool and partying mostly teens. Things seem to happen after hours a lot and the office is closed.
    Manager

    10/28/2022

    Canyon Creek Apartments
    Hi there! Thank you for taking the time to leave your feedback. As you mentioned, our office has been in direct contact with you regarding your concerns, and we take them very seriously and are working on a resolution for all parties involved. If you have any further questions in the meantime, please don't hesitate to reach out. Thank you again! Stefanie N. Community Manager
    6 Previous Reviews

    Previous Review

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    Resident 752782

    Verified Resident 2018 - 2022

    7/28/2022

    We have our good days and our bad days. It’s been very hot and the smell from the dogs poop is very strong. We still have issues with people not picking up their dogs poop and with this heat for me it is a problem. We still have messy patios and bikes where they don’t belong.
      Manager

      8/19/2022

      Canyon Creek Apartments
      Hi there! Thank you for your review of our community. We love our pets here at Canyon Creek, but not necessarily what they leave behind. We rely on residents to pick up after their pets, but unfortunately that doesn’t always happen. We will have maintenance watch the problem and act accordingly. We will be completing our next patio audits within the next 1-2 weeks, but please reach out if you have a specific concern. You can reach me at canyoncreekormgr@greystar.com or 503-682-9377 to speak further. I look forward to speaking with you soon! Stefanie N. Community Manager

      Previous Review

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      Resident 752782

      Verified Resident 2018 - 2022

      5/29/2022

      I really like my apartment. It’s just what I was looking for when I moved here. They are in the process of redoing the grounds. I can’t wait to see how this will look when they are finished. All of the roofs have been redone and I’m happy with the way it looks.
        Manager

        6/4/2022

        Canyon Creek Apartments
        Hi there! Thank you for taking the time to leave a review for us at Canyon Creek Apartments. We're happy we could meet your expectations! We too cannot wait to see the final product of the landscaping upgrades! Fresh bark is scheduled for next month as well. Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again! Stefanie N. Community Manager

        Previous Review

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        Resident 752782

        Verified Resident 2018 - 2022

        4/16/2022

        I love my apartment but the grounds have a lot to be desired. Lots of poop because of large dogs and the owners don’t think they should pick it up. Sometimes the landscape people miss half the property as far as cutting grass to half the property and blowing off the breeze ways
          Manager

          4/22/2022

          Canyon Creek Apartments
          Hi there! We appreciate your feedback and are pleased to let you know that you will be seeing landscaping upgrades completed throughout the community this spring and early summer! Regarding pet waste, we love our pets, but not necessarily what they leave behind. We rely on residents to pick up after their pets, but unfortunately that doesn’t always happen. We will have maintenance watch the problem and act accordingly. If you have further concerns, please give us a call or stop by. Thanks again! Stefanie N. Community Manager

          Previous Review

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          Resident 752782

          Verified Resident 2018 - 2021

          3/20/2022

          I believe I expressed my comments on the survey I would like to see our property grounds looking much better then it’s been. We have a big issue with dog poop owners of dogs need to be accountable for their pets.
            Manager

            3/27/2022

            Canyon Creek Apartments
            Hi there! Thank you for leaving your review! We take your feedback seriously and it's much appreciated. As I mentioned previously, we have great things in the works this spring and summer regarding the landscaping that everyone is sure to love! We are looking forward to all the great things to come! Have a wonderful day! Stefanie N. Community Manager

            Previous Review

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            Resident 752782

            Verified Resident 2018 - 2021

            10/8/2021

            Please hire a new landscaping company. The people that live here are tired of this mess. When I moved here 3 years ago I loved it but this last year a lot has changed it seems no one cares what the complex looks like. And I do not believe it is because of COVID but that is the excuse I always hear. At this time I would NOT recommend it to any of my friends I feel very sad because at one time I would have recommended it to all my friends. Please help make this the place to live. We need to feel safe and live in a good environment. We have had a lot of vandalism
              Manager

              10/15/2021

              Canyon Creek Apartments
              Hi there! Thank you for your feedback. We want residents to take pride in their community and the surrounding area. A large part of that involves keeping the grounds clean. Please know the office is always available to take your call and it is our duty to work with you to resolve any issues you may have. We want all residents to have the best possible experience here at Canyon Creek. Stefanie N. Community Manager

              Previous Review

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              Resident 752782

              Verified Resident 2018 - 2020

              3/17/2020

              I love living here. If we had better security in the summer it would make a lot of people a little bit happier. The grounds a very nice and I really like the staff. I would recommend my friends to check out this community it is a very nice place to live and its nice to have stores and places to eat so close.
                Manager

                3/19/2020

                Canyon Creek Apartments
                Thank you so much for your great review! We are happy that you love living here! We will make sure to communicate with our after hours security company to ensure they are doing their due diligence. Thank you again for the great review and your continued residency. Canyon Creek Team

                Review 31 out of 263

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