Number of reviews in the past 365 days | 15 |
Percentage of reviews responded to | 73.33% |
Average time to respond to reviews | 45.87 days |
Contact Property
Suburban Court Apartments
113 Cricket Ave
Ardmore, PA 19003
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 15 |
Percentage of reviews responded to | 73.33% |
Average time to respond to reviews | 45.87 days |
We appreciate your kind words for our team, but we are sad to hear your experience has been so poorly affected by these concerns. We care about providing you a comfortable home, and we hope that your experience improves moving forward. If there's anything we can do to make things a bit better, please don't hesitate to reach out to the office at any time. Thank you!
It makes our day to hear you have enjoyed the past two years in your home! We always appreciate getting feedback, and our team is thrilled you have such great things to say about our customer service, location, and community. Thank you for sharing this wonderful review with us!
It's great to see you're enjoying your time at Suburban Court, and that our team has helped make your experience a positive one! If there's ever anything we can help you with, don't hesitate to reach out at any time. Thank you for this great review and recommendation!
Thank you for the glowing review and special shout-out! We'll definitely pass along your wonderful compliments to our team! It's great to see you've had such a fantastic experience. Please let our team know if you ever have any questions or additional feedback - thanks again!
Thank you for this wonderful feedback for our team and maintenance staff - we're so happy you're enjoying our community and amenities! We want to make sure you love your home for years to come, so if you ever need anything from our team, please feel free to reach out at any time!
Thank you for this great feedback about our team, amenities, and your home! We are a bit concerned that our community may have fallen a bit short in some areas, so if you have any suggestions for how we can turn three-stars into five, we would love to hear from you in the future!
Thank you for this wonderful compliment! We're so happy to hear you've experienced great customer service from our management and maintenance teams. If there's ever anything you need, simply reach out to our team - we're always happy to help!
Thank you so much for this stellar rating of the Suburban Court community! We're happy to hear you're enjoying the community's common spaces, our maintenance efforts, and the neighborhood! If you ever have any questions or concerns, please feel free to contact our team at any time - we're always happy to help or lend an ear!
Thank you so much! Our team really appreciates you sharing this review! It makes our day to see your wonderful feedback about our community, amenities, location, and our team's maintenance efforts. If you have any further comments to add about your experience, please don't hesitate to give us a call or stop by the office. We're always happy to hear from our residents!
We're happy to hear that our team has provided such great customer service! We hope to create the best in apartment living and it makes our day to hear that you are having a five-star experience in your Suburban Court home. We appreciate your review and our team is thankful for your recommendation!
Wow, thank you for this excellent five-star review! It's great to hear you're enjoying the amenities, your home, and our team's customer service and maintenance efforts! If there is anything we can do to make your Suburban Court experience even better, please don't hesitate to let us know.
While we appreciate your feedback, we're sad to hear your encounters with our team have not met either of our expectations. Our team cares about providing great customer service and we apologize if we have fallen short of this goal. We'll be sure to pass along your review to the appropriate members of our team, and hopefully, we can work to improve your experience in the future.
This is so great to see! Thank you for taking the time to share this feedback with us. We're happy to hear that you're enjoying the location, our amenities, and top-notch customer service from our team. We always appreciate hearing from our residents, so if there's anything you need in the future, don't hesitate to give us a call or stop by the office. Thanks again!
Thanks for your fantastic feedback! We strive to go above and beyond for all of our Suburban Court residents, and we're happy to hear that we've managed to do just that for you. If there's anything else you need, please don't hesitate to reach out to our team!
Wow, what amazing feedback! Thank you so much for taking the time to share this review with us! We love to hear from our residents and it makes our day to know that you are enjoying our community's beautiful grounds and having a five-star experience in your Suburban Court home. If you ever have a question or concern in the future, simply let us know, we're always happy to help!
We're so happy to hear it! Our team always wants to make our community a great place to call home, so we're glad that our maintenance services have been able to get your home looking great and feeling comfortable. Feel free to reach out to the office if there's anything in the future that we can help you with - thank you!
Wow, thanks for this awesome review! We love to hear that you're enjoying your home and have had excellent interactions with our team. If there's anything we can help you with in the future, just give us a call or stop by!
Thank you for sharing this wonderful recommendation of the Suburban Court community! We love to hear from our residents and we hope that if you have any additional feedback or questions for us in the future, that you don't hesitate to reach out to the office at any time!
We hope you will come by the office to discuss your experiences and concerns in more detail. Our team would like the opportunity to gather more information in order to improve your stay in our community - we look forward to speaking with you.
N/A
410
N/A
Studio
N/A
410
N/A
Studio - Small
N/A
520
N/A
1 Bedroom
N/A
520
N/A
1 Bedroom - Deluxe
N/A
520
N/A
1 Bedroom Junior
N/A
555
N/A
1 Bedroom Large
N/A
920
N/A
2 Bedroom
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Contact Property
Suburban Court Apartments
113 Cricket Ave
Ardmore, PA 19003