Number of reviews in the past 365 days | 19 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.63 days |
Contact Property
The Kelly
10 Union Ave
Bala Cynwyd, PA 19004
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 19 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.63 days |
Thank you so much for this amazing review. We are absolutely thrilled to have been your leasing choice here at The Kelly. We love knowing that our efforts to provide our residents with the most convenient and easiest experience has been the case. Thank you again for this feedback and I hope you have a great day.
We're sorry to hear about your disappointment. It's imperative to us that your experience is great, and if there's anything we can do to assist, please do not hesitate to give us a ring at (215) 853-2040. We look forward to speaking with you.
We appreciate you taking the time to leave us a star rating. If we can ever be of assistance, please do not hesitate to let our office team know. We hope you have a great day!
Thank you so much for this amazing feedback! We're delighted to hear your move-in experience was smooth and stress-free and you're enjoying your new apartment. We appreciate the 5-star rating!
WOW thank you for the kind review, we are so glad you are loving The Kelly Life!
Thank you for the review! Yes, we will take these concerns into consideration and be more diligent to remind neighbors to wear masks as well!
Wow, this is amazing feedback! We're so pleased our service has been impeccable and you're enjoying our beautiful community and excellent amenities. Thanks for the awesome 5-star rating!
Wow, thanks for the amazing feedback! We're thrilled to hear you love The Kelly and are enjoying the lovely view from your balcony. Thanks for the kind words about our kind staff members too -- we're so glad you feel right at home!
We're so happy to hear you're enjoying your residency at The Kelly! It's great to know our first-class amenities are satisfactory and you find the community to be peaceful and conveniently located. We appreciate the feedback and hope you have a great day!
Thanks for the great review! We're so happy to hear you're enjoying your residency at The Kelly and are comfortable within the community. If you have any concerns, please do not hesitate to let us know at (215) 853-2040.
Thank you very much for this amazing review! We are so happy that your experience at The Kelly was just as great as we hoped. We love being able to provide our residents with a wonderful view of the city, and ample convenience all around. Thank you again for leaving this feedback, and we hope you have a great day.
Thank you so much for leaving us this spectacular review! We are so glad we have exceeded your expectations at The Kelly. Our team takes pride in providing a wonderful environment and atmosphere for our tenants to live in, so we thank you once more for this feedback and hope you have a great rest of your day!
Thank you for sharing this with us. I'm sorry to hear you were disappointed with the location of your first unit. While I'm glad you're in a satisfactory unit now, I would be happy to discuss your concerns directly. Please give our management team a ring at (215) 853-2040 so we can assist.
Thank you so much for this amazing review. We are absolutely thrilled to have been your leasing choice here at The Kelly. We love knowing that our efforts to provide our residents with the most convenient and easiest experience has been the case. Thank you again for this feedback and I hope you have a great day.
Your feedback about our staff made our day! Thank you so much for taking the time to leave us such a great review. We are so glad you're loving The Kelly, and it's great feedback to know the location is working out well.
Thank you for sharing your positive feedback with us. It's great to know your maintenance requests have been completed quickly and our staff has been friendly and attentive. To receive a 5-star rating means the world to us, and we thank you for taking the time to detail your experience for others.
Thank you so much for the awesome feedback! We are so happy to hear you're enjoying the neighborhood and your experience has been everything you hoped for. Thank you for the kind words about our staff -- we love what we do!
What a great review; thank you so much! It's wonderful to know our convenient location is working out well, and our staff has provided excellent service. We'll pass along your kind words to our dedicated maintenance team as well!
Wow, thank you for the fantastic feedback! We are overjoyed you're loving your experience here at The Kelly! Our team loves what we do, and so we couldn't be happier to receive such positive feedback surrounding our service. Thank you again!
Thank you for your honest feedback. I'd be more than happy to discuss your parking concerns and ways we can improve your comfort for a total 5-star experience. Feel free to stop by the office and we can sit down and chat.
It warms our hearts to read your kind words! We are delighted that moving to The Kelly has been a smooth and easy transition. Our residents are a great group of people, and while it doesn't surprise us to hear they've been incredibly welcoming, it's always nice to hear it again! Should you have any questions, please do not hesitate to let us know. Thank you again for choosing The Kelly!
Wow, thank you for the awesome recommendation! We're delighted to hear how happy you are at The Kelly! It's fantastic to know you're enjoying our amenities, from the fitness center to BBQ/picnic area. We hope you have a wonderful day!
This is exactly what we like to hear -- that move-in was a breeze and you love your apartment! We're also thrilled that the location is working out so well and you're enjoying your new kitchen (we, too, love the stainless steel appliances)! Thanks for sharing your experience with us, and have a great day!
Thank you for your honest feedback. We're incredibly pleased to hear the move-in process was nice and easy. We'll definitely make note to inform new residents of the location of each elevator to avoid any confusion -- thanks for letting us know!
This is delightful to hear! We are thrilled you're loving The Kelly, and all it has to offer. From our 24-hour fitness center with yoga room, to pet-friendly features like our rooftop dog park, we strive to offer convenient and luxurious amenities that making living at The Kelly an exceptional experience. Thank you so much for taking the time to leave such a great review!
This is fantastic to hear! Your 5-star rating means the world to us, and we are incredibly happy to welcome you to the neighborhood! It's always wonderful to read how happy residents are, and we hope your experience here at The Kelly continues to exceed your expectations. Should you ever need anything, we are here for you in the office seven days a week!
$1,558
516
N/A
Ava
$1,710 - $1,830
632
2 Units
Bardot
$1,760
650
1 Units
Dandridge
$1,880
632
1 Units
Bardot + Balcony
$1,890
745
N/A
Loren
$2,050
745
N/A
Loren + Balcony
$2,060
783
N/A
Doris
$2,147
776
N/A
Hayward
$2,482
955
1 Units
Mansfield
$2,650
953
1 Units
Mansfield + Balcony
$2,658 - $2,900
1,130
3 Units
Monaco
$2,950
1,000
N/A
Monroe
$3,010 - $3,030
1,000
2 Units
Monroe + Balcony
$3,010 - $3,030
1,130
N/A
Monaco + Balcony
$3,150
1,220
N/A
Natalie
$3,267
1,248
N/A
Novak
$3,320
1,217
1 Units
Natalie + Balcony
$3,414 - $3,950
1,268
4 Units
Ruby
$3,429 - $3,593
1,234
3 Units
Rainier
Offering 109 apartments in Bala Cynwyd, our community blends grace and glamour to perfection. Ready to satisfy a variety of needs and tastes, our one, two, and three-bedroom Bala Cynwyd apartments make it easy to select the ideal home, while our coveted address puts you only a short 15-minute ride from Center City, Philadelphia. Exuding sophistication and a high-end lifestyle, The Kelly is adorned with all the amenities and features that make life easy and carefree. We have generous walk-in closets, in-unit washers and dryers, kitchens equipped with premier stainless-steel appliances where you can unleash your inner chef, and many more. To further ensure your wellbeing, we added plenty of options to rest and recharge at home including a 24-hour fitness center with yoga room, ground floor lounge with Parisian style cafe. The 2nd floor terrace offers an ideal area to lounge with friends, BBQ in the outdoor kitchen or practice your putting. Since we are a pet-friendly community, we also added a dog wash on the ground floor and a rooftop dog run. Learn more about what living in a new luxury community in the heart of Bala Cynwyd means and schedule a tour. Our dedicated and professional staff will be more than happy to answer any questions you might have about our apartments in Montgomery County, PA!
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Contact Property
The Kelly
10 Union Ave
Bala Cynwyd, PA 19004