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The Kelly

10 Union Ave

Bala Cynwyd, PA 19004

 
 
 
 
 
 

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  Verified Resident 785607
vrp · 2020
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06/30/2020
A nice apartment complex, however, some units are close to the electrical powerline, which can increase the risk of cancer in children. I rented the apartment in COVID time without having a chance to see the apartment and after a week of moving in, I realized the problem and requested to move to another unit even though it was very hard to do so. The management made me pay a transfer fee on top of the moving cost that I needed to pay because they did not let me use the elevator, which was close to my unit, and the, second elevator was almost a block away. I don't believe that I should pay any of these costs as these were their apartment problem.
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The Kelly Manager

07/02/2020

Thank you for sharing this with us. I'm sorry to hear you were disappointed with the location of your first unit. While I'm glad you're in a satisfactory unit now, I would be happy to discuss your concerns directly. Please give our management team a ring at (215) 853-2040 so we can assist.

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