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Hill Brook Place

2517 Dunksferry Road

Bensalem, PA 19020

 
 
 
 
 
 

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Prospective Resident · 2019
Rating Breakdown
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05/15/2019
False Advertisement! Do not move into this place. The very first time I came to look at the apartment they showed me the model of which they told me I would be getting something very similar. Three prior to me moving in they showed me the apartment that I would be moving into and it was NOTHING like they told me. I was supposed to get stainless steal appliances and the apartment had white appliances. The balcony was full of debris and mold. The bedroom had an old air conditioner! The refrigerator was filthy and the walls were poorly painted. I was highly disappointed with my experience at Hills Brook Place apartment. And what really ticked me off is the fact that the property manager did not offer an apology not once. She just kept reiterating how I would not be getting my $250 deposit back! This place is not worth the money at all. Extremely displeased! I would recommend not renting here!
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Hill Brook Place Manager

05/18/2019

I'm sorry to hear about your experience. We do offer many different finishes at our community and try our best to describe the variations and even have pictures available of apartments to better visualize sincewe often don't have availability. Each apartment is maintenanced, painted and cleaned prior to move in and is inspected to make sure that everything is in proper working order. Leasing also does a final inspection the day before a move in to make sure everything is just right. Unfortunately, all holding fees paid at the time of application are non-refundable. That is indicated on the application and is communicated to each prospect at the time of application. Again, I am sorry thatyou will not be calling Hill Brook home and wish you the best of luck!

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