Review History for Verified Resident 752341

Willowbrook Apartments


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Resident 752341

Verified Resident 2019 - 2020

3/15/2020

Overall I am pleased with my decision to rent the unit. In general, I have no issues with the community, itself. My only issues are regarding items inside my unit. I am not sure why Management does not require ALL staff and contractors to wear shoe covers when entering the units. I grow weary of requesting that paid staff/contractors not track dirt and debris on carpet that does not actually belong to me. Also, I think the quality of hardware, paint, and other items in the units could be better. Units probably should not have flat paint, especially in the bathrooms. Hardware on the doors, and on bathroom walls appear cheap. Knobs on kitchen drawers and on the kitchen sink are flimsy. Also, no curtain rods to put up curtains and the windows are not built for tension rods. I have been told by maintenance that they do not install rods, so I have to pay someone to install them, just so that I can have the pleasure of curtains. If you don't mind having to deal with constant maintenance request, this is not a bad place to rent. Extermination would be good. I had roaches entering my unit shortly after I moved in, until I bought several of the bait disks to keep them away.
    Manager

    3/16/2020

    Willowbrook Apartments
    Thank you for sharing this feedback with us. We’re glad that you’re pleased overall with your experience here at Willowbrook, but we’re sorry to hear that you have these concerns. We’re eager to do all we can to help, so please contact us at (610) 563-2986 or Leasing-Willowbrook@rentberger.com. Thank you.

    Review 197 out of 388

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    Willowbrook Apartments

    March 2024

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