Review History for anonymous

Village Green


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anonymous

Resident 2016 - 2017

2/9/2017

Terrible place to live! Don't let the "nice" look fool you. First the property manager Abbie doesn't take care of anything. I paid for a porch and I would have people hanging out on my porch smoking and looking through my windows yet she did nothing. I put up a rope to keep these perverts off "my" porch and Abbie in an email admitted to taking it. I reported her to police as its illegal and not in the lease that she can confiscate any tenants items. But if that's not enough to deter you from moving here- I was experiencing lung problems as well as vertigo. My lungs showed in x-rays and cat scans I had spots. For months doctors tried everything but nothing helped. Finally one of my doctors said test for mold so I did. I sent my mold samples to a lab and it came back with 6 different mold spores 5 of the molds affect the lungs. My doctor advised me to move out immediately so I did in the process I told Abbie why and she said I would be fined for breaking lease 2 months early even though I have doctors notes, test and the proof that having been out of the apartment for a month I can finally breath and my spots are gone on my lungs as well as my vertigo. My neighbor also has mold and she explained she has breathing problems as well and has to see a pulmonologist as they too could not figure out what was wrong with her. Another resident showed me her vents which are covered in black mold to which Abbie would not take care of and this tenant is made to live in that environment. I contacted the boroughs code and zoning and they informed me they found evidence of mold back in 2014 in my building as well. The mold is in the vents so any time you use the air or heat you throw mold spores in the air. There are a lot of sick people in this apartment complex and they are penalizing people for leaving due to it, when law states they must provide a livable and habitable environment. I lost many days of work and have a lot of doctors bills plus Abbie and Madison Village Green are turning me into collections for breaking lease due to their negligent despite me never being late on a bill. Think twice before renting here as it may just cause you the same respiratory problems many tenants are having.
    Manager

    2/23/2017

    Village Green
    First of all, thank you for your review. We welcome all resident feedback both positive and negative. There are, however, several inaccuracies in your review that are factually incorrect and to which we would like to respond. Our lease agreement does stipulate that balconies and patios must be kept neat and clean at all times. A rope of plastic shopping bags was removed from your patio as it blocked a common sidewalk and was in violation of this stipulation. The item was removed by our staff after written notice was offered to you to remove it. With regard to your allegation of mold presence in your apartment home, this is a concern that our company takes extremely seriously. We haves strict mold prevention and moisture management protocols in place and would spare no efforts in remediating any true mold issues presented in the apartment homes that we provide. An inspection by both our Regional Maintenance Director and the Elizabethtown Borough Codes Enforcement office both resulted in no such mold problem found. The report that you provided listed 6 mold spores that are common to any environment. As the US Environmental Protection Agency states "Molds are part of the natural environment, and can be found everywhere, indoors and outdoors." The mold report that was provided to our office stated that the mold spores that were detected in the test sample were "not elevated" and indicated that in fact the amount and diversity of spores were lower than a normal control sample and indicated no problematic fungal growth. We welcome anyone concerned to confirm the results of this investigation with the Elizabethtown Borough. It is untrue that there have been any other unaddressed concerns by your neighbors brought to our attention. Madison Apartment Group is committed to providing an exceptional apartment living experience to all of our residents. We are sorry to hear that you have not experienced this and wish you the best moving forward.
    1 Previous Review

    Previous Review

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    Resident 242938

    Verified Resident 2016

    6/6/2016

    My husband and I moved in several months ago and couldn't be happier! The neighborhood is beautifully kept and is convenient to highways and shopping. Staff here are amazing! They respond promptly and do follow ups to make sure everything went smoothly. They are pet friendly which is a bonus and they make sure that other pet owners clean up after their furry children. We would recommend this to anyone looking for a quiet neighborhood that is pet friendly and is hassle free of issues.

      Review 20 out of 90

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