Review History for Terribly Dissatisfied Renter

Brookwood Village


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Terribly Dissatisfied Renter

Resident 2014 - 2015

9/1/2015

The neighborhood and schools are safe and lovely. The townhouse itself is a decent space. The appliances are really old and our carpet was only partially replaced, so some was nice ans some was not. We leased for one year during a corporate relocation. We paid our rent on time every month and maintained a clean unit. We cleaned well upon our exit and documented every single thing wrong upon moving in. We saved those photos and photos\video of weather damage in a still open work order. Our walk through complaints were of existing floor damage (documented) an existing set of cracks in the fireplace tile (documented) and that the touch up painting (with the tiny bit of paint they "order" and "allow" you to use) was not satisfactory. They commented that our garage was damp, again, not something we could control. The back foundation wall was always damp (because its underground) and the new driveway paving allows water to stream into the garage. No one has acknowledged the zip drives we submitted as proof of existing damage and now our partial refund is lost in the mail. We forwarded our new address and that info was not forwarded to the correct people. Good luck if you choose to rent here! We are currently in the beginning of a written dispute, as the Palermo Reality company is trying to refund less than 10% of our deposit. Yes, less than 10%. I guess they continue to charge new renters for old damage and fail to replace worn items. What a scam!

    Review 15 out of 38

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    Brookwood Village

    March 2024

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