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Chaddwell Apartments

365 Waterloo Boulevard

Exton, PA 19341

 
 
 
 
 
 

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knoday • Resident 2016 - 2017 Not Recommended
Reviewed 02/02/2017
We stayed at this place for little over a year and in short I do not recommend this apartment complex unless you are ok dealing with charges you were not responsible for! Sequence of events : 1. Cleaned the apartment really well 2. Made it the way it was before our move in. 3. We saw a 400$ charge after vacating. 4. We called the management and asked the reason and they said it is for odor remediation. 5. When we vacated there was no odor, we are non smokers and have no pets. 6. The management never offered us a walk through after they found "odor" in the vacant unit. 7. Instead they charged us. Very irresponsible of them! 8. Now we are stuck with an unfair charge of 400$ for a perfectly clean and well maintained apartment unit. 9. Either they use people of different ethnic group as a scapegoat to stereotype them or something else that is beyond me to comprehend as to why would you get charged for something which you were not responsible for! Overall very sad and insulting!
Chaddwell Apartments Manager02/02/2017

Hello again. We absolutely understand that you are upset- - as we answered in your previous review from yesterday - we are happy to discuss this again with you over the phone or in person. This charge is by no means tied to ethnicity or stereotyping and we are very sorry you feel this way. It is simply a matter of returning the apartment to its previous state prior to your move in. Please call us at the leasing office if you would like to continue to discuss this matter. 610-524-6433. Thank you

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