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Chaddwell Apartments

365 Waterloo Boulevard

Exton, PA 19341



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Resident 2014 - 2019 Not Recommended
Reviewed 03/11/2019
This place has gone downhill over the years. The office staff is rude and not friendly, no phone personality and very condescending.There has been a construction dumpster in the parking area, just placed there for YEARS, there is construction equipment also sitting around the grounds for years. So you basically live in a construction zone. There are people who come just to dumpster dive, there have been cars broken in to and vandalized since that dumpster has been there. The smells in your apartment are the worst, if you live next to a smoker your entire apartment will smell like smoke. If they cook on a grill your entire apartment will smell like smoke. They need smoking and non smoking buildings. Its 2019 who wants their belongings to stink. If you are a long term renter they do nothing to update your apt except tell you to move. You will just be an apartment number and a check to this development.
Chaddwell Apartments Manager04/17/2019

Dear Resident - We are sorry to hear you are not happy and have reached out to you several times to try to talk about your concerns. At Chaddwell we take customer service seriously and try everything we can to make all our residents happy. The construction dumpster you reference is a temporary construction dumpster placed in our community last year and not used for garbage. It is closely monitored and emptied frequently. Yes, we are doing construction, but it is to better our community and improve and update our apartments. Plans call to remove this during the spring. The office has not been notified of anyone having a car broken into in general, or because of the construction dumpster. Additionally, the only construction equipment we have onsite is one piece of equipment for snow removal. This piece has aided in our being able to quickly clear the parking lot areas during a large snow. This will also be removed at the end of the snow season. Chaddwell is finalizing a plan to create non-smoking buildings. A survey was sent to all our residents late last year, so a plan can be put into place during this year. Because of safety concerns, we are unable to upgrade an apartment which is occupied, but if there is something you feel needs to be updated in your apartment, please feel free to call the leasing office; we are more than happy to do all we can to accommodate your requests. Please call the leasing office, so we may discuss this with you further and address any other concerns you may have.

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