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Claremont Apartments

494 Wharton Boulevard East

Exton, PA 19341



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Resident 2017 Not Recommended
Reviewed 04/29/2018
I would advise you to proceed with caution you if consider signing a lease with Claremont and the Hankin Group. I lived at --- Braceland Drive from February to August 2017. It is one of the few first floor, (with a separate entrance and exit via your porch slider), apartments that allows dogs. Be certain you understand this if you have dogs. Also, I discovered after moving in that Claremont permits smoking both inside and outside the apartment; The tenant above me smoked In her apartment for eight years and the smoking odor found its way into my apartment. Additionally, the tenant above me provided daycare for two toddlers on a daily basis and I was subjected to an unacceptable level of noise. I consulted with -----------------, VP of operations with the Hankin Group and received her approval to terminate my lease without penalty; I left Claremont after six months. Now, six months later, am receiving invoices for various charges including penalties. I would conclude the Claremont management is less than competent and I feel it is appropriate to submit this negative review.
Claremont Apartments Manager04/30/2018

Thank you for your feedback, but we feel it is appropriate to defend our competent management team against this negative review. As a former resident, you abandoned your apartment with absolutely no notice, and thus are subject to the lease break penalty fees that are clearly outlined in your lease. Our team made numerous attempts to resolve your chronic issues, but all of our offers were refused. You did not fulfill the terms of the agreement that was made, and skipped out on the lease in August with zero communication to the leasing office. This was not the deal we discussed nor how it works when you sign a lease. It is against the community rules to leave your dogs unattended on the patio for hours at a time, barking incessantly. Claremont continues to work toward a smoke free environment and our residents do not operate daycare businesses out of their apartments. We feel it appropriate to defend this negative review as we went above and beyond to try to work this out with you.

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