Whiteland West Apartments

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Whiteland West Apartments

218A Apple Drive, Exton, PA 19341
(281 Reviews)

Reviews

(248)

4.1 rating

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281 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1047129

Verified Resident 2021 - 2022

7/21/2022

Extremely quiet and well kept. Best kept secret in Exton. I have lived here over a year and have not had any issues. Close to everything in Exton and actually walking distance to one shopping center. Close to trails to ride your bike and plenty of areas to take a long walk. Five star rating

    Manager

    7/21/2022

    Whiteland West Apartments
    It's always wonderful to hear from our residents, and it's fantastic to see that you have great things to say about our community, convenient location, and the nearby trails. Thank you!

    Updated Review

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    Resident 690399

    Verified Resident 2019 - 2022

    5/31/2022

    Good sized, well laid out apartment in pretty setting, in location convenient to shopping, restaurants, library. The room sizes are just right, and closet/storage space is great. Buildings not crowded together?there is nice open space and lots of lovely trees. Grounds well-maintained. Good sense of community. Office and property maintenance staff friendly and helpful. A great place to call home!

      Manager

      6/2/2022

      Whiteland West Apartments
      Our team is so glad you're enjoying your apartment's spacious layout, our location, and the amenities of our community! We love hearing feedback, and our team is so happy to see your experience has been so positive. Thanks so much!
      Review Author Icon

      Resident 1030055

      Verified Resident 2021 - 2022

      5/27/2022

      Apartment is fine and can move in but service requests are not satisfied if you raise any service request without fixing closing the ticket.. called multiple times and informed leasing office but none came for fixing the issues

        Manager

        6/9/2022

        Whiteland West Apartments
        We apologize for any delay in our maintenance efforts, and we will be sure to bring this up with our team. Please contact the office again to check on the status of your request and to receive an updated timeline for repairs. Thank you.

        Updated Review

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        Resident 954439

        Verified Resident 2018 - 2022

        5/26/2022

        A nice quiet place to live.For the most part people do speak but there are those who choose not to say a word.There is easy access to all directions by main highways and side streets.There is plenty of shopping area's that carry a lot of shopper neads and wants. that are close by and are easy to get to.All the shopping locations.

          Manager

          5/31/2022

          Whiteland West Apartments
          We're so glad our community has been peaceful and that you're enjoying our convenient location! Our team loves to hear from our residents, and it's great to see your experience has been so positive. Thanks a ton!
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          Resident 1029713

          Verified Resident 2021 - 2022

          5/26/2022

          This apartment is value for money. Things are good, staff are very generous and helpful. We have gym and swimming pool in the community. There is lot of space for car parking. Kids and aged people can walk inside the community.

            Manager

            5/26/2022

            Whiteland West Apartments
            We appreciate your generous review of our community, friendly customer service, and great amenities! Thanks so much for sharing your fantastic feedback - we love to hear from our residents!

            Updated Review

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            Resident 888622

            Verified Resident 2021 - 2022

            5/21/2022

            Very diverse neighborhood. Convenient shopping in every direction for restaurants, groceries, Macy's, Boscov's. Many places of worship. Great Healthcare facilities. Many opportunities for continuing education.

              Manager

              5/24/2022

              Whiteland West Apartments
              We're thrilled you're enjoying our great community and convenient location! Thank you for taking the time to share this excellent review with us - we love to hear from our residents!
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              Resident 1028073

              Verified Resident 2020 - 2022

              5/21/2022

              Good community...I like this..Good community...I like thisGood community...I like thisGood community...I like thisGood community...I like thisGood community...I like thisGood community...I like this..

                Manager

                5/25/2022

                Whiteland West Apartments
                Thanks for this awesome feedback about your Whiteland West experience! We want to make sure you continue enjoying a five-star experience, so never hesitate to give us a call or stop by the office. Have a great day!
                Review Author Icon

                Resident 1023816

                Verified Resident 2021 - 2022

                5/9/2022

                Good environment. Good community near the town with all amenities. Pool, gym are very useful. Enough space to walk. Good maintenance of environment. Activities such as Easter egg hunt, Halloween day are very interesting

                  Manager

                  5/10/2022

                  Whiteland West Apartments
                  It's great to hear you enjoy the amenities and your five-star Whiteland West experience! We love getting feedback from our residents, and we're so glad you took the time to share this review with us. Thank you!

                  Updated Review

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                  Resident 270737

                  Verified Resident 2014 - 2022

                  4/14/2022

                  I have had a great experience in the community. I originally came to the community in 2010 in a two bedroom apartment and then transferred to one bedroom and a den in 2014. I've found Tara, our complex manager, and the maintenance workers to be concerned about what concerns me in the community. I've found Tara to be responsive to every text message I've sent to them. The customer and client appreciation is great!

                    Manager

                    4/14/2022

                    Whiteland West Apartments
                    Thanks for this awesome five-star feedback of your Whiteland West experience! We're so glad you're enjoying your home and have such great things to say about our team's customer service. We appreciate having you as a resident!
                    Review Author Icon

                    anonymous

                    Resident 2019 - 2022

                    4/12/2022

                    NOT DOG FRIENDLY

                    DO NOT RENT FROM HERE IF YOU HAVE A DOG! Let's start with no area for dog to safely play. There is a sign for an area but is used for a cricket field. There are waste bags for renters to use sometimes, if they are full. No trashcans for the waste though. You have to walk that to the dumpsters. Owners do not pick up after their dogs. Property managers do send out emails, but nothing changes. After dumpsters are emptied, trash will be all over for dogs to pick up. Management does a poor job of cleaning up goose waste to the point that you can't use the only sidewalk. So you'll have to walk dog in grass out in the street. Also a monthly pet fee. Register your dog as a service animal so you don't have to pay. There are also aggressive breeds that they clam to not allow. All together not a great dog community!!

                      Manager

                      4/18/2022

                      Whiteland West Apartments
                      We understand your frustrations and will be sure to pass your review along to the appropriate members of our team. We care about providing a wonderful home for our residents and their pets, and if you have any questions or maintenance concerns, we would like the chance to repair your experience moving forward.

                      Updated Review

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                      Resident 729107

                      Verified Resident 2019 - 2022

                      2/10/2022

                      Buildings are old and it is apparent when you look at the interior and exterior of the buildings. The staff that work here are great, and the space seems to be appropriately priced given the age of the buildings.

                        Manager

                        2/11/2022

                        Whiteland West Apartments
                        Thank you for taking the time out to share your experience of Whiteland West with us! We’re always eager to assist, so don’t hesitate to contact our office if you have additional feedback about your living experience.
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                        Resident 997651

                        Verified Resident 2022

                        2/10/2022

                        Apartment is Great, it is quiet and has a friendly community with terrific Staff who are professional, friendly and quick to respond. I Found the apartment to be Updated with good appliances, plenty of closet space and very well cleaned before I moved in.

                          Manager

                          2/11/2022

                          Whiteland West Apartments
                          We’re delighted to see that you’re loving life here at Whiteland West! Thank you for taking the time to share this five-star feedback with us and we look forward to creating even more positive experiences for all our residents!

                          Updated Review

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                          Resident 744608

                          Verified Resident 2005 - 2022

                          2/6/2022

                          It is very good. The office and maintenance staff are helpful and friendly and the atmosphere is kept safe and clean (except for the geese population). It could use a few other pathways as the streets are used for walking and bike riding.

                            Manager

                            2/7/2022

                            Whiteland West Apartments
                            We strive to provide the best for our residents, and it's great to hear our team has been helpful and that you're enjoying your Whiteland West experience! Thanks so much!

                            Updated Review

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                            Resident 481623

                            Verified Resident 2015 - 2022

                            2/5/2022

                            Very good and safe community, maintained very well. Leasing office guys are friendly, reasonable and understands tenants/needs. Maintenance is very good. Whiteland West community is very reachable. Groceries, shopping, pharmacy, hospital and schools are very nearby.

                              Manager

                              2/7/2022

                              Whiteland West Apartments
                              It's fantastic to see this five-star review! We're so glad our location has been convenient, and that you're enjoying the Whiteland West community. Thanks for sharing this great review!
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                              Resident 993251

                              Verified Resident 2013 - 2022

                              1/27/2022

                              The community is safe and very well maintained. Great location. The community management is talented, professional, attentive, caring, and responsive to all needs. The parent company/corporate office is exceptionally well-managed.

                                Manager

                                1/28/2022

                                Whiteland West Apartments
                                Thank you so much for leaving our team this stellar feedback! We're thrilled you're enjoying our great location, customer service, and our well-maintained community! If there is ever anything our team can help you with, don't hesitate to reach out to us at any time. Thanks again!
                                Review Author Icon

                                Resident 990582

                                Verified Resident 2020 - 2022

                                1/26/2022

                                We have been here for 1.5 years now and it is a good enough time to say that we are very pleased with the community. The management staff here is excellent - very courteous and polite and helpful. The maintenance staff too attends to any issue quickly (not that we had many). The apartments and community are well maintained. Everything (groceries, library, shopping, eating joints) is very close by to this apartment complex. I'll rate 9/10 for this place.

                                  Manager

                                  1/27/2022

                                  Whiteland West Apartments
                                  We appreciate you taking the time to let us know about your experience with our community and team. We strive to make this an incredible place to live, so please reach out to us if you ever need anything or have any suggestions to share; thank you.
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                                  Resident 936211

                                  Verified Resident 2021 - 2022

                                  1/24/2022

                                  Millions of people use when searching for a new apartment home. Your feedback will be read to help make educated rental decisions. To support that, we ask that your review contain a minimum of 200 characters (including spaces), with the hope that you will leave valuable comments for shoppers to read.

                                    Manager

                                    1/24/2022

                                    Whiteland West Apartments
                                    We would like the chance to discuss your specific concerns with you in more detail. Please reach out to our team when you can so we can work to make your experience more positive in the future. Thank you.

                                    Updated Review

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                                    Resident 841420

                                    Verified Resident 2020 - 2022

                                    1/9/2022

                                    I spent almost about 2 years at these apartments and I have had an absolutely amazing experience. The management, staff and maintenance have been always been so helpful and prompt. The area itself and the neighborhood are also ideal!

                                      Manager

                                      3/16/2022

                                      Whiteland West Apartments
                                      It makes our day to hear you have enjoyed the last two years in your Whiteland West home! Thanks for this great shout-out for our team, location, and your apartment home - we appreciate you!

                                      Updated Review

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                                      Resident 442842

                                      Verified Resident 2017 - 2022

                                      1/1/2022

                                      This is the second survey request I have received in a week for work repairs that have not been fixed or even addressed by maintenance at Whiteland West Apartments. What is wrong with the maintenance department and your communication of work not done? I am so upset that I still don't have a working washing machine and yet you keep asking how "are we doing???"

                                        Manager

                                        3/16/2022

                                        Whiteland West Apartments
                                        We're sorry for any inconvenience, but we really do appreciate getting your feedback, and we will use your review to make your experience better in our community. Please reach out to the office to discuss any unresolved concerns, and we will do our best to address them quickly and to your satisfaction.

                                        Updated Review

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                                        Resident 974916

                                        Verified Resident 2021

                                        12/30/2021

                                        Have different apartment features assigned to each unit. If over the range microwave is not available, make it clear to the client. Perhaps revising the website to show 2 different kitchens. A photo with range hood or over the range microwave.

                                          Manager

                                          3/9/2022

                                          Whiteland West Apartments
                                          Thank you for this great rating! However, we are sorry to see you had some concerns regarding your kitchen amenities. Please reach out to the office if you have any additional feedback to share with our team - we want to make sure you are enjoying your experience here at Whiteland West. Thank you.
                                          Review Author Icon

                                          Resident 984399

                                          Verified Resident 2021

                                          12/27/2021

                                          Quiet neighborhood. Nice Neighbors. Close to lots of shops and restaurants. Very close to downingtown and west chester. Apartments are very spacious and have lots of storage space available. Concrete cealings make for quiet apartments.

                                            Manager

                                            1/4/2022

                                            Whiteland West Apartments
                                            We are so happy to hear that you are enjoying all that Whiteland West has to offer, including our spacious homes and our convenient location! Your five-star feedback means the world to us, but your continued residency is all the thanks we need. Here's to many more wonderful years in our community!
                                            Review Author Icon

                                            Resident 983001

                                            Verified Resident 2019 - 2021

                                            12/20/2021

                                            Cheap and affordable price, but check the apartment and confirm all the necessities are working fine, I have faced many washroom related issues for 2 years and I have informed maintenance many times but never got an satisfactory response

                                              Manager

                                              12/22/2021

                                              Whiteland West Apartments
                                              We’re sad to hear you have these concerns about your time in our community. We care about our residents and would like the chance to provide you with a better experience in the future. Please reach out to the office to discuss any unresolved maintenance issues - we look forward to speaking with you.
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                                              Resident 982444

                                              Verified Resident 2015 - 2021

                                              12/18/2021

                                              I'm thinking about moving. That should tell you everything you need to know.......................................................

                                                Manager

                                                12/22/2021

                                                Whiteland West Apartments
                                                Oh no! Our team looks forward to speaking with you and will work to improve your experience in the future. We care about making your time in our community more enjoyable and encourage you to reach out to the office to discuss your specific concerns in more detail.
                                                Review Author Icon

                                                Resident 980222

                                                Verified Resident 2021

                                                12/9/2021

                                                This is a fairly peaceful community, unless children are out playing. There is no park or playground close enough so kids play between the buildings and cause a ton of noise. It makes it hard to sit out on your own balcony and enjoy a nice day. Other than that people tend to keep to themselves from what I've seen.

                                                  Manager

                                                  12/22/2021

                                                  Whiteland West Apartments
                                                  While our team is glad to hear you’re enjoying our community overall, we are sorry to see noise has become an issue. We appreciate your suggestions regarding an onsite playground and will share the rest of your review with the other members of our team. Thank you for your feedback.
                                                  Review Author Icon

                                                  Resident 973356

                                                  Verified Resident 2000 - 2021

                                                  11/18/2021

                                                  I have lived at Whiteland West Apartments for 21 years. It has a very nice community feel and it's a pleasure being surrounded by trees and nature. You would never know you are living next to Rt. 100. It's a nice place for families as well as singles. The office and maintenance staff are knowledgeable and very nice. Any repairs needed are handled promptly. It's a really nice place to live!

                                                    Manager

                                                    12/1/2021

                                                    Whiteland West Apartments
                                                    Wow, 21 years! Thank you for continuing to choose Whiteland West as your home! We feel honored to have you as a resident, and we appreciate you taking the time to share this great review of our community and customer service. Thank you so much!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom

                                                    1 Bed, 1 Bath | 890 - 966 sq. ft.

                                                    See Floor Plan Details

                                                    One Bedroom Den

                                                    1 Bed, 1 Bath | 996 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom Two Bath Den

                                                    2 Beds, 2 Baths | 1,412 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

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                                                    Review Ratings

                                                    Noise

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                                                    Grounds

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                                                    Safety

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                                                    Office Staff

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                                                    Neighborhood

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                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

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                                                    Number of reviews in the past 365 days

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                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Other
                                                    • Additional Storage
                                                    • Balcony
                                                    • Fitness Center
                                                    • Full Size Kitchen Appliances
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Private Entrances
                                                    • Swimming Pool
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                                                    Leasing

                                                    The Whiteland West Apartments have it all .... quality construction, exceptional features, and the most convenient location in Chester County. As a fine community, Whiteland West was designed for relaxed privacy. * We invite you to visit our secluded apartment community. Nestled in a park-like setting, we are minutes from Exton shopping centers and major corporate centers. Located near Routes 30, 202 and 100, Whiteland West offers a private yet secluded location in a quiet spacious setting. See for yourself why Whiteland West is the .... "Smart Choice."
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                                                    This community is managed by

                                                    Westover Companies

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Westover Companies
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

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                                                    Whiteland West Apartments

                                                    July 2024

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                                                    Whiteland West Apartments is a 890 - 1,412 sq. ft. apartment in Exton in zip code 19341. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Downingtown, Chester Springs, Frazer, Malvern, and Glenmoore.

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