Review History for Megantierney612

Glen Brook Apartments


Review Author Icon

Megantierney612

prospectiveVisited 2019

4/14/2019

The experience I've had with this place is TERRIBLE and I didn't even live there.. Anne, the woman who manages the office is awful and has put me through hell carelessly. She was a good personal friend of my dad, who's referred many great tenants to her over the years. He even picked up the rent of one of the tenants he referred who came up short, just so he didn't end up screwing Anne over. So, he wanted to get me in to glenbrook and Anne told him in January that at the end of March/ beginning of April there would be an apartment. So a few times my dad shot her texts asking if the place would still be ready in time, she confirmed it would be. End of February she tells him that I can sign the lease the last week of March/first week of April. So I, a single mother working 50+ hours a week, spend all of my free time packing up my house to be ready by this time. End of March comes and she said it's looking like the first week of April because she's having things done to the apartment. Ok. First week of April comes, I give her a call on April 2nd (a Tuesday.) She says she still can't give a definite date but will absolutely know at the end of the week and to give her a call then. At this point I'm irritated but because this is someone my dad so highly referred and is close with, I keep my mouth shut and wait. So Friday, April 5th comes, I give her a call around 9am. She tells me she will have an answer for me at the end of the day.. im now seconds from losing it but I guess she sensed that because she took my number down and assured me she would call me back at the end of the day... well guess what. NO. CALL. So now we're talking Monday, April 8th and I've been living out of boxes and suitcases for THREE WEEKS waiting on this woman. I call the office ATLEAST once a day from this point on, and NO ANSWER any of the times. This is a business phone.. how is there no one in the office every single day.. There is, you're just avoiding my calls at this point.. so I finally express what's going on to my dad only to find out she's been giving him the same run around the entire time! This is her FRIEND who's only ever done good by her.. so if she can treat him like that what's she going to do to a stranger? He goes in and talks to her, tells me he got through to her and would have an answer by the end of the day. That was Thursday, April 11. It's now April 14 and no answer was given so after a month of living in boxes and suitcases, I am unpacking to live where I have been the whole time. Moral of the story: Don't waste your time or money on this place if you know what's good for you. Anne, thanks for the wasted time.

    Review 1 out of 27

    Share This Review

    Check Availability

    Glen Brook Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review