Review History for anonymous

Mulberry Station Apartments


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anonymous

Resident 2018 - 2019

8/7/2019

If you're planning on moving here I suggest you keep looking. This company does nothing but screw you over from the time you enter to the time you leave. Our first apartment had severe water issues and leaks; some of which were right next to a ceiling fan and electrical wires. These remained unfixed and the maintenance just simply painted over the marks. Our A/C unit leaked water all over our bedroom floor and we were told that it was our fault. Until it happened a second time and someone actually came to re-evaluate the situation and found a blockage in the unit. We also had neighbors that threatened us when we asked them to keep the front door to the entire building shut (not propped open). When we brought all of this to the management's attention we were basically pushed to the side or we could move to a more expensive unit. We were moved to a different apartment which seemed to be great until move out. Upon move out they give you a final bill. Since the company has such low staff they were unable to let the cleaning company in and took it upon themselves to use a company which charges $50 more than the one I had scheduled to come in and clean. This company looks to see how they can get more money from their residents and it's disgusting. Not to mention the high utility bills due to appliances not working in the units. If you don't believe me, keep reading the reviews. Also, at lease renewal time, expect your rent to go up about $300-500 depending on the lease length you choose. Also, I wrote this review right after speaking with the property manager and with corporate. Both locations had attitude when discussing everything with them. If you're looking to rent here and want a mildly decent place to live where they respect you, keep looking!
    Manager

    8/9/2019

    Mulberry Station Apartments
    Thank you for taking a moment to share this review of our community. We regret that you have quite a few concerns that have caused you to reflect unfavorably upon your stay with us, particularly pertaining to maintenance issues and move-out costs. Please be assured that we truly value feedback from our residents, including those who no longer reside with us. Feel free to contact us directly at 877-511-6909 or mulberrystation@aionmanagement.com to discuss your review and how we may better serve our current community members. We can also review your account at that time. Thank you.

    Review 3 out of 51

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    Mulberry Station Apartments

    March 2024

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