Review History for anonymous

Pennswood Apartments


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anonymous

Resident 2013

6/29/2013

I have lived here about 6 months and have had many issues with the maintenance and office staff. When I moved in my locks were broken and it took 5 days of my complaints for it to get fixed (my key was stuck in the door while I stood outside for 20 mins trying to get in...in January!! I finally had to leave my key in the door & drive to the office, threaten to break my lease & get a lawyer before the lock was replaced). There are numerous appliances broken in the apartment that have never been fixed so I just deal with it. My bathroom sink looks like it's about to fall off the wall & maintenance told me they would be replacing all bathroom fixtures and giving all apts a new vanity with sink & mirror within 2 weeks, that was 5 months ago, I still live with my original sink which leaks every time it's turned on and is about to fall off the wall any day now. More recently my central air/heating broke. My calls have gone unanswered for over a week! I bet if I held my rent these things would be fixed immediately...or they would to evict me. The grounds are covered in dog poop, chicken bones, and random garbage (including used condoms). There are breed restrictions but many people still have Pit Bulls, German Shepherds, etc. Parking lot lights work some of the time, so nights are a little scary. I have not had any bug infestation like other people who left ratings but I'm sure that's next! I also like that mgmt responds to everyone's post in the same manner..."we're sorry, you're having issues, please contact us so we can help". Really? It's just going to be a waste of time as always, while they sit in their air conditioned office. Must be nice!! I'm still sweating in my 2nd floor apt!!!
    Manager

    7/2/2013

    Pennswood Apartments
    We are sorry that that you feel this way about our community. We are willing to listen to your complaint and review your situation to see if we can change your feelings toward our community. Please give us another chance. Please contact the management at our office so we can work with you to resolve any outstanding issues

    Review 19 out of 28

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    Pennswood Apartments

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