Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Contact Property
Williamsburg Estates
500 Beacon Dr
Harrisburg, PA 17112
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Thank you for your review. We are disappointed to learn of your experience. Our team works with all residents as concerns are brought to their attention. We welcome the opportunity to continue this conversation and better understand your perspective. If you are willing, please reach out to our management team at 717-652-8457. Alternatively, you can call our Customer Relations team at 855-223-8966 or email us at [email protected] Thank you again for taking the time to leave us a review. We hope to hear from you soon.
Thank you for your review. We are sorry to see we did not meet your expectations. Beacon Communities strives to place the best management personnel at our community so we can better serve our residents there. Beacon sets standard regulations across our entire portfolio. For example, we rolled out a no smoking policy and our management teams worked hard to uphold that. Regarding parking, our residents come first. We need our community members to have easy access to their homes whenever possible. Unfortunately, the limited number of spaces does not allow for guests to park in the main parking lots. We are glad to hear your maintenance requests were completed in a timely manner. If you would like to provide additional feedback to our management team, please call 717-652-8457. Alternatively, you can speak to our Customer Relations team at 855-223-8966 or by email at [email protected] Thank you again for taking the time to leave a review.
Thank you for leaving us a review. We are glad to hear you like the community and the surrounding area. We are disappointed to hear of your concerns with our team. Both our management and maintenance teams care deeply about the community. If you would, please contact our management team at 717-652-8457 to continue this conversation. If you would feel more comfortable, please reach out to our Customer Relations team at 855-223-8966 or send us an email at [email protected] We look forward to speaking with you and improving your residential experience with us!
Thank you for leaving us a five-star review! The experience you are describing is what we aim to deliver to all of our current and future residents at Williamsburg Estates in Harrisburg, PA. Our management team delivers a high level of customer service while our maintenance team works tirelessly to provide residents with timely and effective solutions to their apartment related problems. Thank you again for taking the time to leave a review and we are glad to have you in our Williamsburg Estates community!
Thank you so much for taking the time to share this review. We are so glad to hear that you, your daughter and her roommate had such a positive experience finding an apartment at Williamsburg Estates as well as moving in. Thank you for recognizing the Williamsburg team's efforts. We are proud of Kristin, Tori and the entire team for everything they do every day toward providing the very best in apartment living to everyone at Williamsburg Estates. Stories like yours make us so proud and inspire our teams to keep doing what they do every day. We would be delighted if your daughter chose Williamsburg Estates again upon graduating. Thank you again for taking the time to recognize the team and the community and share what your experience meant to you. It really means a lot to us. - Beacon Communities Customer Care
Thank you so much for sharing such a kind review with our team. It is our goal for Williamsburg Estates to be a community that all will enjoy, and it's wonderful to hear that this was the case for you during your residency. We would be delighted if you chose to live here again should you find yourself in search of an apartment home in the Harrisburg area again. Thank you again for your kind review!
Thank you for taking the time to share this review with us. We are glad to hear that you have enjoyed your experience at Williamsburg Estates. We are sorry to hear that you feel that our apartment homes are overpriced. With all of the exceptional amenities we offer included in our rents, including pet-friendly living and an abundance of fitness and recreation options, we feel that the convenience of living at Williamsburg Estates offers exceptional value and savings. We are also disappointed to hear that your experience with snow removal did not meet your expectations. What you've described is not typical of the service our maintenance team aims to provide, nor the positive feedback they usually receive for their efforts. If there is anything we can do to improve your experience at Williamsburg Estates and earn five stars from you, please email [email protected] to share additional suggestions and feedback. We look forward to connecting with you. Thank you for choosing Williamsburg Estates!
We really appreciate you taking the time to share this kind review. We are proud of the Williamsburg Estates team for creating a community that so many residents are glad to call home. We are glad to hear that your experience has been so positive. If there is anything we can do to earn a fifth star from you and make Williamsburg the best it can be, please email [email protected] with any additional suggestions or feedback. We'd be delighted to hear anything you'd like to share! Thank you for choosing Williamsburg Estates!
Your feedback is very important to us, so thank you for taking the time to share it. We appreciate your feedback regarding smoke smells. Please remember that residents are a great help in effective enforcement of the Smoke Free Policy. Please always feel free to address any smoking concerns with the management team directly. While we are glad to hear that your experience with the maintenance team has been positive, we are disappointed that it seems overall that your experience fell short of the level of service we aim to deliver. This is not reflective of Beacon's aim to provide an optimal experience, and is in stark contrast with the positive feedback the team so frequently receives at Williamsburg Estates for their hard work. We invite you to email [email protected] with any additional feedback so that we may help improve your experience and allow you to fully enjoy everything Williamsburg Estates has to offer. We look forward to connecting with you and thank you again for sharing your feedback.
We'd like to thank you for taking the time to share these kind words, and are so happy to hear that you've had a positive experience at Williamsburg Estates. We're so glad you've enjoyed the exceptional value our community offers, our many convenient amenities, fun residents events, and pet friendly living. We're very proud of the Williamsburg team for working so hard every day to offer current and future residents the best apartment living experience possible. Thank you for choosing Williamsburg Estates! - Beacon Communities Customer Care Team
Thanks for taking the time to share this feedback. What you describe is exactly the opposite of what we expect the resident experience to be like at a Beacon Community. This is in stark contrast to the great feedback we usually receive. Our team is filled with people who work hard, care deeply, and take very seriously the job of providing quality housing to our residents. There are a lot of apartment options in Harrisburg and we feel that our community offers one of the best values, living environments, and amenity packages in the area. While you clearly don't currently share this view we would like the chance to work with you and hopefully help alleviate the issues that are taking away from your ability to enjoy your home. If you don't wish to speak directly to the management team, I would invite you to reach out to our Corporate Customer Service Hotline. We're sorry that your experience thus far has fallen short of what we aim for as a management company. Thanks again for taking the time to write this review. Sincerely, The Beacon Communities Team
Thank you for sharing your feedback. We are glad to hear that you had a positive experience with the maintenance team. Both our maintenance and management teams at Williamsburg Estates are friendly, hardworking and dedicated to providing the best experience possible for current and future residents, and we respect them greatly and are proud of their daily efforts. We are sorry to hear that some of our community amenities fell short of your expectations. Your feedback is important to us, so we invite you to share any additional feedback toward making Williamsburg Estates the best place to live by emailing [email protected] We'd be glad to hear from you. Thank you again for your review and for choosing Williamsburg Estates.
We are so pleased to hear about your positive experience. Thank you so much for sharing! We're glad that everything went well working with Melissa, the community and the team. We're glad to hear you enjoyed Williamsburg's great amenities, convenient location and exceptional value. We hope your internship was a great experience and invite you to consider Williamsburg Estates if you are looking for an apartment in the area again! Thank you again for your review!
Thank you for taking the time to share your experience regarding the leasing process at Williamsburg Estates. We are so glad to hear that your experience interacting with Melissa, the team and the community was positive and that the choice to move to Williamsburg Estates was hopefully a very easy one! We're proud of the team as they do an incredible job every day! We'd love to hear an update regarding how your resident experience has been so far. Thank you for choosing Williamsburg Estates! - Beacon Communities Customer Care Team
We're sorry to hear that your experience at our community is so different than the feedback we have received from so many other satisfied residents. Our maintenance and management teams work very hard to make Williamsburg Estates a great place to call home. If you would like to speak to us directly about your specific issues please reach out to us at the management office. If you'd prefer you can also reach out to our corporate customer service hotline. Sincerely, The Williamsburg Estates Management Team
Thanks for taking the time to share this review. Hopefully by now are you calling Williamsburg Estates home. Please continue to let us know how things are going and if you have any suggestions for how to make our community even better. Thanks again for sharing your review and for choosing to make Williamsburg estates your home. Sincerely, The Williamsburg Estates Management Team
Thank you for taking the time to share your positive experience living at Williamsburg Estates long term in detail. It is such an honor to hear that our community stands out from others where you have lived in the past. The Williamsburg team strives to provide exceptional service to our residents as well as the best community for our residents to call home. We are proud that this level of dedication to our community and our residents shows, and we are honored to hear that you would choose Williamsburg Estates again if you move back to the area in the future. Thank you again for sharing your thoughts!
Thanks for taking the time to share this great review. Positive feedback like this really helps our team get the energy it needs to keep working hard each day. We take pride in creating a community that our residents are happy to come home to and we'll continue work toward this goal. We appreciate having you as a resident and hope you'l continue to call Williamsburg Estates your home. Sincerely, The Williamsburg Management Team
Thanks for taking the time to write such a detailed and positive review. Throughout the years we have always tried to do the right thing and work hard to keep Williamsburg beautiful. It puts a smile on our faces to read this review and gives us energy to keep working hard for our residents each day. Thanks for choosing to make your home here at our community. Sincerely, The Williamsburg Estates Management Team
Thanks for sharing your positive experience with us. Our team members care deeply about making Williamsburg Estates a great place to live. We are glad to have you as a resident and hope you'll keep us posted with any ideas for how to improve each year. Sincerely, The Williamsburg Estates Management Team
Thanks for taking the time to share your review of Williamsburg Estates. Our team takes a lot of pride in the work we do to provide the best possible living experience for our residents. We're happy to hear that you enjoy being part of the community. Please keep us posted if you have any ideas for how to continue improving in the future. We appreciate that you've chosen to make your home here with us. Sincerely, The Williamsburg Estates Management Team
Thank you for your kind words. Our team works hard to make sure the community is a place you are proud to call home. Please feel free to visit the office or email our team if you ever have suggestions for how we can continue to make Williamsburg Estates an even better place to call home. Thanks again for taking the time to share your review online. Sincerely, The Williamsburg Estates Management Team
$1,060 - $1,785
700
3 Units
1 Bedroom
$1,185 - $1,815
700
1 Units
Premier 1 Bedroom
N/A
900
N/A
Premier 2 Bedroom
$1,140 - $1,940
900
5 Units
2 Bedroom
$1,305 - $1,925
1,100
1 Units
2 Bedroom Townhouse
$1,540 - $2,160
1,100
1 Units
Premier 2 Bedroom Townhouse
Williamsburg Estates offer country style apartment living with all the conveniences of the city. Located on the outskirts of Harrisburg, PA, this professionally managed apartment community has rental options for one bedroom, two bedroom, and two bedroom town-homes. Life is good at Williamsburg Estates, with acres of lush green landscaping and a fully stocked amenity package that includes a resort style swimming pool, sauna, fitness center and a golfing practice area. Call today to apply and start Living Well by Design with a new apartment at Williamsburg Estates. We are proud to be a smoke-free community!
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Contact Property
Williamsburg Estates
500 Beacon Dr
Harrisburg, PA 17112