What is epIQ?

Rosedale

Cherry Drive, Hershey, PA 17033
(6 Reviews)

Reviews

(6)

3.4 rating

See Details

6 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2014

3/3/2014

I would not recommend renting from this facility. When we moved in we were told that our apartment had all new carpet (which we assumed was properly installed). After running the vacuum over the carpet the seam ripped due to improper installation. Mary, the manager at the time, called their contracting company and "fixed" the problem. Next time I vacuumed, the same result happened with the carpet. We called Mary and told her about the situation and stated we would put a temporary carpet over top until we moved. Mary stated that their company would cover the costs considering it happened in two other places in the apartment. A couple months later when we decided to move out, Mary had documented this situation and blamed it on our dog for the reason why the carpet malfunctioned. I called and talked to the new manager, Sue, and she basically told me I was out $700 because of not having any written documentation saying that she stated this during our conversation. I called corporate and explained all of this to them. They blamed it on our dogs and would not even compromise due to the situation being on their faulty carpet installation… See More>
    Review Author Icon

    rosedale99

    Resident 2013

    7/28/2013

    I would give it 0 star if I could. There is no water on a summer Sunday. When I called the landlord they told me a major water pipe broke down and the WHOLE town has no water supply and I should call the water department without providing me further information like phone numbers. I simply want how long it might take to get it fixed so I could decide if I should find another place to stay. Then I found the water department information online and learned that it's the problem of Rosedale's private water line that broke out. It is far away from WHOLE town and they lied to me about it. I called again and confronted the landlord. At first, they were trying to have me called someone else again and then they admitted that there is no one looking into this matter for the past 9 hours but no further information. The customer service is dishonest with bad attitude. It usually takes 5 days to 2 weeks to get things fixed, light bulbs, toilet chains, sink... The HVAC system is loud in the bedroom. For ventilation, you WILL smell whatever they cook and burning smell. Some… See More>
      Review Author Icon

      anonymous

      Resident 2007 - 2009

      8/5/2009

      Beauty and Wonder

      My wife and I fell in love with "Rosedale" the moment we saw it, and still feel that way two and a half years later. The grounds and building exteriors are absolutely picturesque, the management is top-notch, and 99% of the neighbors are wonderful. The property-manager is a genuinely kind, caring person, and has always been willing to work with us when we had an emergency that made paying the rent in full difficult, or had a maintenance issue. For example, the washer/dryers were not initially vented out when they were first installed, but the management- and maintenance-teams listened to the tenants, and are in the process of venting them out. They're also wonderful when it comes to pets, they don't seem to have any breed restrictions (though I'm not 100% sure on that), and we never worry that the maintenance crew might accidentally let our cat out. Speaking of maintenance, they're wonderful, always willing to check problems out ASAP, and never slack on maintaining the grounds. Other stand-out features include a beautiful pool, tons of (unassigned) parking, lots of lush greenery, and the little patches of gardens that tenants are allowed to use freely (i.e., you are allowed to grow… See More>
        Review Author Icon

        Dave333

        Resident 2007 - 2009

        5/13/2009

        Nice place to live

        I lived here for almost two years, and it was great. Tenants are a mix of retirees, medical residents, and families, and tend to be friendly. The place was quiet, except for initially, when my upstairs neighbor would play his music with the sound blaring. Management dealt with that satisfactorily. Repairs were infrequently required, and always carried out promptly and correctly. Maintenance and office staff were both very friendly, and willing to work with tenants. Maintenance workers and retirees both work on keeping the grounds clean, and tenants are encouraged to individualize the gardens. Pets are encouraged, especially dogs (the manager has pictures of tenants' dogs in her office). The addition of a weight machine and several other pieces of exercise equipment this past year was a welcome addition. Rent increased minimally year to year. The addition of gas heat greatly reduced my utility bills. The neighborhood seems very safe, between houses on either side. There is an ice cream shop, a grocery store, and a running/bicycling track within easy walking distance. The only downside was the lack of outside ventilation for the full size washer and dryer set. The lint was directed to a second, external lint trap, which must be emptied from time to time… See More>
          Review Author Icon

          anonymous

          Resident 2006 - 2007

          6/3/2007

          The best place I've ever lived!

          Rosedale is honestly the best place I have ever lived. They are constantly making improvements to the landscaping, the buildings, etc. Maintenance calls are answered quickly, everything is kept neat and tidy, and the property manager is the best I've ever had. If your rent will be late, they are understanding and more than willing to work with you. Everyone here is very friendly. My only complaint is that the halls echo quite a bit, but overall this has a been a great living experience and I would recommend Rosedale to anyone.

            Review Author Icon

            anonymous

            Resident 2006 - 2007

            2/7/2007

            Not too good...

            It is a very nice complex to look at, but on the inside, all is not what it seems. It is very hard to get any repairs done, the room for the washer/dryer has no ventilation. They provide a bucket of water to reduce the dryer lint. The floors are so thin, you can hear your name go to the bathroom. I have been living here for 10 months, and my lease is up soon. I will not be recommending Rosedale/Boyd-Wilson properties to anyone.

              epIQ Ratings

              What is epIQ?

              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

              epIQ Report Card

              In partnership with SatisFacts™

              Community epIQ Grade

              N/A
              N/A

              Renter Ratings

              N/A

              Review Ratings

              Noise

              0.0

              Grounds

              0.0

              Safety

              0.0

              Office Staff

              0.0

              Maintenance

              0.0

              Neighborhood

              0.0

              Survey Ratings

              SatisFacts™ Tour Survey

              SatisFacts™ Move-In Survey

              SatisFacts™ Maintenance Survey

              SatisFacts™ Renewal Survey

              Review Count

              N/A

              Number of reviews in the past 365 days

              N/A

              Manager’s Review Engagement

              N/A

              Percentage of reviews responded to

              N/A

              Manager’s Review Reply Time

              N/A

              Average time to respond to reviews

              N/A

              View Community Timeline
              View Community Timeline

              Features & Amenities

              Laundry
              • Laundry in Units
              Pets
              • Dogs Allowed
                Comments: Very pet friendly we do not allow any type of pitbull.
                Less Info
                More Info

              Questions & Answers (1)

              Anonymous
              Asked on: 03/19/2018
              Q: Are there surveillance cameras on site?

              Frequently Asked

              Dogs Allowed
              Comments: Very pet friendly we do not allow any type of pitbull.

              Check Availability

              Rosedale

              July 2024

              Sun
              Mon
              Tue
              Wed
              Thu
              Fri
              Sat
              1
              2
              3
              4
              5
              6
              7
              8
              9
              10
              11
              12
              13
              14
              15
              16
              17
              18
              19
              20
              21
              22
              23
              24
              25
              26
              27
              28
              29
              30
              31
              Beds

              0

              Baths

              0

              Is this your community?

              Claim your community to update listing information, capture leads, and respond to reviews!

              Rosedale is an apartment in Hershey in zip code 17033. This community has a 0 Bed, 0 Bath Nearby cities include Hummelstown, Palmyra, Grantville, Swatara, and Middletown.

              Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.