Review History for Verified Resident 89999

Wheatland Hills Apartments


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Resident 89999

Verified Resident 2005 - 2022

8/19/2022

The plumbing sucks. The maintenance staff is a skeleton crew with a high turnover rate. The buildings are not cleaned up on a regular basis. The office staff are not very friendly. I do not recommend this place. It's quality has gone down over the years.
    Manager

    8/22/2022

    Wheatland Hills Apartments
    We are disappointed to see that you are not having a 5-star experience in the community and would like to have a conversation so we can learn how we can improve. At your earliest convenience, we encourage you to reach out to our Regional Manager, Lori, at lbair@altmanco.com.
    5 Previous Reviews

    Previous Review

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    Resident 89999

    Verified Resident 2005 - 2022

    5/11/2022

    Maintenance staff is like a revolving door. You need to hire more maintenance staff. They are very good and professional. However it's not enough of them. And the carpets should be eliminated. They hold a lot of germs and mold
      Manager

      5/25/2022

      Wheatland Hills Apartments
      We appreciate all feedback from our residents and thank you for your review. If there is anything you would like to discuss with a member of our staff directly, please don’t hesitate to reach out to our Community Manager at wheatlandhills-manager@altmanco.com.

      Previous Review

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      Resident 89999

      Verified Resident 2005 - 2021

      7/2/2021

      It's ok huge turnover with maintenance. As well as leasing office staff. However this staff leasing and maintenance are the nicest that I've encountered since I've been living here. Friendly and non confrontational.
        Manager

        7/7/2021

        Wheatland Hills Apartments
        Thank you for taking the time to leave us a review! We appreciate your kind words regarding the friendly staff. If there is ever anything we can do for you, please do not hesitate to reach out to us.

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        Resident 89999

        Verified Resident 2005 - 2021

        3/12/2021

        Maintenance turn over rate is high. My apartment is always getting flooded because of the plumbing. However it is always rectified as prompt and as efficient as possible. Any maintenance issues I have are handled in a good amount of time.
          Manager

          3/16/2021

          Wheatland Hills Apartments
          We’re glad to see that any issues you have encountered have been resolved in a timely manner. Thank you for taking the time to share your experience with us. If there are any matters you would like to further discuss, please feel free to reach out to us at 717-393-3929 or wheatlandhills-manager@altmanco.com.

          Previous Review

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          Resident 89999

          Verified Resident 2005 - 2020

          11/23/2020

          The management staff over the years have been very rude. But the new staff are different. They are friendly and helpful. They need to hire more maintenance people. Seems that staff is a revolving door and they never have enough.
            Manager

            11/24/2020

            Wheatland Hills Apartments
            We are glad you have seen an improvement in the community lately. We appreciate your feedback and will be sure to keep it in mind as we look to improve our service for our residents.

            Previous Review

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            Resident 89999

            Verified Resident 2005 - 2020

            6/24/2020

            This is a good place to live. However the management staff is not always the most pleasant set of people you would want to meet. The maintenance staff is always changing and there is never enough of them. But they are efficient.
              Manager

              6/25/2020

              Wheatland Hills Apartments
              We are glad you enjoy your home in the community. It is disappointing to hear that you are not completely satisfied with the service you have been provided. At your convenience, please reach out to our regional manager, Lori, via email at lbair@altmanco.com to further discuss your experience.

              Review 53 out of 340

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              Wheatland Hills Apartments

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