Willow Woods Apartments
#12,267 #5 #302

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Willow Woods Apartments

94 Willow Valley Dr, Lancaster, PA 17602
(19 Reviews)
$1,482 - $1,782/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

A-

Review Ratings

Noise

5.0

Grounds

5.0

Safety

3.0

Office Staff

1.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Willow Woods Apartments Reviews

(19)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2021 - 2024

1/5/2024

Warning: BIPOC, avoid. Racist neighbors harass; apartment manager foster

This apartment complex boasts a picturesque setting and commendable service. Yet, beneath this facade lies a disheartening reality for non-white individuals. Persistent racial animosity perpetuated by some long-term residents poisons the atmosphere, creating a distressing environment for BIPOC. What exacerbates this issue is the manager'sā€¦Ā See More >
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    paigejohnson

    Resident ā€¢ 2018

    11/9/2018

    I recently moved to Willows Woods and I've been so happy with my experience. I've never lived in such a welcoming neighborhood before. Everyone in the office and my neighbors have been so kind and helpful. I'm really satified with the apartment itself. I alsoā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2017 - 2018

      9/17/2018

      I found the Willow Woods Apartments to be a beautiful community, not only physically in the apartments and grounds, but also the management, maintenance and neighbors! The property is very pet friendly - truly, I would say at least half of the residents are petā€¦Ā See More >
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        atomicricket

        Resident ā€¢ 2000 - 2002

        9/11/2018

        I actually stayed here twice first from 2000-2002 then again 2004-2005. First time I stayed in a 2 story townhouse and the second time in one of the large end units. My experience was the same both times. My daughter and I always say ourā€¦Ā See More >
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          Meg Poidomani

          Resident ā€¢ 2010 - 2016

          4/13/2016

          My family and I have lived in Willow Woods going on six years now. Having moved here from the other side of the country, Shari has been very helpful in getting us acquainted with the area. Over the years when we have hadā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2008 - 2012

            11/22/2015

            When fire alarm goes off you my as well leave if possible because there is no response from the management, if you are subject to migraines this can be very annoying. The kids running through the buildings are continuous. Then the odor from the manureā€¦Ā See More >
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              Ladunn29

              Resident ā€¢ 2008 - 2012

              11/2/2015

              Lived there 4 years and never missed a rent payment, gave four months notice and manager still said it was not enough because it was not on some form. While I seek legal counsel on this I would not recommend this business because of theā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2012 - 2015

                4/11/2015

                My fiance has lived in the Willow Woods complex for three years, and I have lived with him for about a year. As newcomers to the area, Willow Woods has been a great place for us to get our start. We always feelā€¦Ā See More >
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                  aaernst

                  Resident ā€¢ 2014 - 2015

                  4/10/2015

                  I am delighted to call Willow Woods home. Every aspect of this community is top notch. From the property manager, Shari, to Jim, who will do your repairs promptly, correctly, and with a smile. The location is prime, and the grounds are beautiful. The apartmentsā€¦Ā See More >
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                    William1972

                    Resident ā€¢ 2011 - 2014

                    12/4/2014

                    Location is great but the management is horrible. Shari doesn't know what she is doing. She told us that the area was quiet, but nearly every week, she has people doing construction around here at the crack of dawn. The bathrooms areā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2008 - 2013

                      8/13/2013

                      Living at Willow Woods apartments for 5 years we have come to love the prime location for country apartment(Town Home)living.The grounds are kept beautifully along with the pool area.Lighting for night time could be improved and parking is adequate. Any maintenance(regular or urgent) repairā€¦Ā See More >
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                        irish24

                        Resident ā€¢ 2008 - 2015

                        2/20/2015

                        I wanted to give an update on Willow Woods Apartments. I have lived in this wonderful community for nearly 7 years. Willow Woods Apartments is more than an apartment community...it is my home! I have lived in several apartments due to lifeā€¦Ā See More >
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                          cjm1973

                          Resident ā€¢ 2012 - 2013

                          3/5/2013

                          I lived in Willow Woods for a year and would recommend it in a second! I was in a dire situation and needed to find a place to leave in a very short period of time. Shari bent over backwards to get meā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2011 - 2012

                            2/27/2013

                            I resided @ Willow Woods Apartments as a result of a temporary assignment in the Lancaster area through my employer. I found the community to be exceptional with respect to location, amenities, safety and the professionalism and courtesy of the leasing/maintenance staff. During my tenure,ā€¦Ā See More >
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                              DavidLivedThere

                              Resident ā€¢ 2006 - 2009

                              1/30/2011

                              I apologize for not writing our review earlier but when you buy a new house the to do list can be overwhelming! FYI - I was in property management so I am tougher to please than most tenants. Good Stuff - Over all Willow Woods isā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2005 - 2009

                                1/30/2011

                                My husband and I lived at Willow Woods for a few years and loved the experience! The location is perfect: just far enough out of the city to have the "country quiet" but close enough to the shopping and city to be convenient. The managementā€¦Ā See More >
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                                  rentagain2009

                                  Resident ā€¢ 1998 - 2009

                                  7/30/2009

                                  Over an 11-year period, we've rented at Willow Woods on two occaisions. The first was during a 5-year property hunt, and the second was a few years later while building a house. A few years have passed, and we are currently selling thatā€¦Ā See More >
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                                    bowmaster1

                                    Resident ā€¢ 2001 - 2009

                                    7/26/2009

                                    This is an excellent location in Lancaster County. The grounds are professionally maintained, the on-site maintenance personnel are prompt,courteous and reliable. The Office Manager is always available and handles questions in a professional and tenant friendly manner.ā€¦Ā See More >
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                                      tuffyrickabaugh

                                      Resident ā€¢ 2003 - 2009

                                      5/28/2009

                                      Being situated behind the Willow Valley Resort gives Willow Woods the potential to be the best mid to high rent apartments in Lancaster County. Sadly they keep falling short. While the resort grounds crew does an over the top job in maintain the outside, theā€¦Ā See More >

                                        Features & Amenities

                                        Laundry
                                        • Laundry in Units
                                        Pets
                                        • Dogs Allowed
                                          Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                          Less Info
                                          More Info
                                        • Cats Allowed
                                          Deposit: Required. Rent: Required
                                          Less Info
                                          More Info
                                        Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                        Questions & Answers (1)

                                        Anonymous
                                        Asked on: 03/19/2018
                                        Q:Ā Are there surveillance cameras on site?

                                        Frequently Asked

                                        Based on 19 number of votes by renters, Willow Woods Apartments is currently rated 4 out of 5 stars.
                                        Willow Woods Apartments is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                        Willow Woods Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                        Willow Woods Apartments is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                        Willow Woods Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                        Willow Woods Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                        Willow Woods Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                        Dogs Allowed
                                        Deposit: Required
                                        Rent: Required
                                        Restrictions: Breed restrictions apply.
                                        Cats Allowed
                                        Deposit: Required
                                        Rent: Required
                                        1 Bed, 1 Bath
                                        2 Beds, 1 Bath
                                        3 Beds, 2 Baths

                                        Check Availability

                                        Willow Woods Apartments

                                        March 2024

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                                        Willow Woods Apartments is an apartment in Lancaster in zip code 17602. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,782. Nearby cities include Mountville, Lititz, Leola, Columbia, and Manheim.

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