Charleston Greene Apartments
#419 #1 #54

What is epIQ?

Charleston Greene Apartments

1200 Charleston Greene , Malvern, PA 19355
(1301 Reviews & Surveys)
$2,185 - $2,415/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

2 Bedrooms

Savannah

2 Beds, 1.5 Baths | 1,250 sq. ft.

$2,185 - $2,415

5 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.7

Grounds

4.6

Safety

4.7

Office Staff

4.5

Maintenance

4.9

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

22

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2 days

View Community Timeline
View Community Timeline

Charleston Greene Apartments Reviews

(220)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1243069

Verified Resident 2024

4/10/2024

Charleston Greene is a great place to live. The leasing and maintenance staff are friendly and willing to help tenants with any issues that arise. The community is clean and safe. I would highly recommend Charleston Greene.

    Manager

    4/11/2024

    Charleston Greene Apartments
    We're delighted to hear that you're enjoying your experience at Charleston Greene. Your commendations are greatly appreciated. We're thrilled to know that you'd recommend us. Thank you for your valuable feedback.
    Review Author Icon

    Resident 1053251

    Verified Resident 2023 - 2024

    3/20/2024

    The community is quiet, friendly and safe. Our front office staff provides frequent email updates and notifications, and the maintenance staff is friendly and efficient. Landscaping is kept tidy and we have no complaints.

    Manager

    3/21/2024

    Charleston Greene Apartments
    Thank you for your positive feedback, we're pleased to hear you're finding Charleston Greene a quiet, friendly, and safe community. It's great to know that our team's efforts to keep you updated and the property well-maintained are appreciated. Your satisfaction is our top priority.

    Updated Review

    Review Author Icon

    Resident 893259

    Verified Resident 2021 - 2023

    12/12/2023

    My experience at Charleston has been wonderful. The office staff and maintenance staff are great and always going over and beyond to assist with any issues. It's nice and quiet; In addition, my neighbors are all friendly and welcoming. Charleston GRN is a great place… See More>
      Manager

      12/13/2023

      Charleston Greene Apartments
      We're thrilled to hear about your positive experience at Charleston Greene! It's fantastic to know that our staff's dedication to service has contributed to your satisfaction. Thank you for taking the time to share your thoughts. We're pleased that you enjoy living here!

      Updated Review

      Review Author Icon

      Resident 1007091

      Verified Resident 2018 - 2023

      12/7/2023

      The office staff and maintenance personal are very pleasant and professional! My requests are handled very prompty and correct the first time I call. The community's appearance is well maintained. I have lived here 5 years and have not had any… See More>
        Manager

        12/8/2023

        Charleston Greene Apartments
        We appreciate your positive feedback! It's wonderful to hear that you've had such a positive experience with our staff and the community at Charleston Greene. Your kind words truly brighten our day.

        Updated Review

        Review Author Icon

        Resident 945651

        Verified Resident 2021 - 2023

        11/14/2023

        The maintenance staff is top notch and the office staff is great. Great little community and is within walking distance to the center of town. We are very pleased with the customer service that we have gotten.

          Manager

          11/15/2023

          Charleston Greene Apartments
          We're pleased to hear that you're satisfied with our maintenance and office staff, and that you find Charleston Greene's proximity to the town center beneficial. Your positive comments about our customer service are greatly appreciated. We're delighted that you're enjoying your experience with us!
          Review Author Icon

          Resident 1198065

          Verified Resident 2018 - 2023

          11/9/2023

          You can't really say much about the rent because it is high all over but with that said all in all, Charleston Greene is a very nice community. It's quiet; really no riffraff; they keep up with appearances. They make the grounds look… See More>
            Manager

            11/10/2023

            Charleston Greene Apartments
            We appreciate your feedback and are glad to hear that you enjoy the community and feel safe at Charleston Greene. We strive to maintain a clean and welcoming environment for all our residents. As for the rent, while we understand your concern, it is worth noting that our rates reflect the current market conditions and the quality of our services and amenities. Thank you for your understanding.

            Updated Review

            Review Author Icon

            Resident 769666

            Verified Resident 2017 - 2023

            11/2/2023

            Maintenance response is generally good. Management isn't always receptive to resident concerns. Parking availability in the evenings is non-existent in certain areas. Train noise is noticeable during late evenings.

              Manager

              11/3/2023

              Charleston Greene Apartments
              We appreciate your feedback about Charleston Greene. We always strive to provide top quality service to every resident, and are pleased to hear that you enjoyed our services from our maintenance team. We regret to hear that your experience with the management team didn't meet your expectations and that you've had issues with parking and noise. We value your input and will use it to enhance our services.

              Updated Review

              Review Author Icon

              Resident 949522

              Verified Resident 2020 - 2023

              11/2/2023

              The community continues to be a lovely, convenient, well cared for, and well managed property. The staff members are all warm, courteous, responsive and helpful. I highly recommend Charleston Greene!!

                Manager

                11/3/2023

                Charleston Greene Apartments
                Thank you for the five-star review and your kind words about Charleston Greene! We are delighted to hear that you find our community to be a pleasant place to live and that our staff has been helpful and responsive. Your recommendation means a lot to us!

                Updated Review

                Review Author Icon

                Resident 1012991

                Verified Resident 2018 - 2023

                10/3/2023

                Nice residents, great maintenance, and quiet. Easy walk to the Septa train station, the Malvern library, Wawa, and good restaurants. Pleasent walking in the immediate neighborhood. Very nice, clean pool.

                  Manager

                  10/4/2023

                  Charleston Greene Apartments
                  We appreciate your positive feedback about Charleston Greene. It's great to know that you're enjoying the convenient location, our maintenance service, and the peaceful environment. Thank you for taking the time to leave a review!
                  Review Author Icon

                  Resident 1185220

                  Verified Resident 2023

                  9/29/2023

                  very good?all of Office worker and neighbors are nice. we love to live here?good?very good? very good?all of Office worker and neighbors are nice. we love to live here?good?very good?very good?all of Office worker and neighbors are nice. we love to live here?good?very good

                    Manager

                    10/2/2023

                    Charleston Greene Apartments
                    We appreciate your enthusiastic review and are delighted to hear that you're enjoying your stay at Charleston Greene. Our team strives to provide an environment where our residents can feel at home and it's great to see that reflected in your experience. Thank you for sharing your positive feedback!

                    Updated Review

                    Review Author Icon

                    Resident 708082

                    Verified Resident 2001 - 2023

                    9/20/2023

                    A lot nicer now than when I moved in.The managment keep the properties nice. They do a nice job with the landscape. If their is a problem,management & the maintenance team is usually on it quickly. The current owner are doing a good job

                      Manager

                      9/21/2023

                      Charleston Greene Apartments
                      Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you have noticed the improvements we have made since you moved in. Our team works hard to maintain the property and keep it looking great, and we are happy to hear that our efforts have not gone unnoticed. Thank you for choosing to call Charleston Greene home!

                      Updated Review

                      Review Author Icon

                      Resident 909101

                      Verified Resident 2018 - 2023

                      9/8/2023

                      What I love about Charleston Greene is it feels like a neighborhood. Many people do a bit of gardening to beautify their own units and that way we get to meet each other. I know my neighbors which is wonderful!

                        Manager

                        9/11/2023

                        Charleston Greene Apartments
                        Thank you for taking the time to leave us such a positive review! We are delighted to hear that Charleston Greene feels like a neighborhood to you. We're happy to hear that you have had the opportunity to meet your neighbors and that many of you take pride in beautifying your own units. Thank you for choosing to call Charleston Greene home!

                        Updated Review

                        Review Author Icon

                        Resident 689360

                        Verified Resident 2018 - 2023

                        9/7/2023

                        It's an amazing community and awesome place to raise a family and the school district is the best in the area. Malvern has great parks, restaurants and great neighborhoods. The community is very quiet and friendly

                          Manager

                          9/11/2023

                          Charleston Greene Apartments
                          Thank you for taking the time to leave a positive review of Charleston Greene! We are thrilled to hear that you find our community to be amazing and a great place to raise a family. We're glad you enjoy the quiet and friendly atmosphere, as well as the nearby parks and restaurants. Thank you for choosing to call Charleston Greene home!

                          Updated Review

                          Review Author Icon

                          Resident 1055496

                          Verified Resident 2017 - 2023

                          9/5/2023

                          Charleston Greene is a very nice place in which to live. It is close to downtown, the train station, shopping center, and schools. It is also in proximity to parks, major roads, restaurants, and other stores.

                            Manager

                            9/11/2023

                            Charleston Greene Apartments
                            Thank you for taking the time to leave us a positive review! We're thrilled to hear that you find Charleston Greene to be a great location with easy access to downtown, the train station, shopping, schools, parks, major roads, restaurants, and other stores. We appreciate your kind words and thank you for choosing to call Charleston Greene home!

                            Updated Review

                            Review Author Icon

                            Resident 1009024

                            Verified Resident 2022 - 2023

                            8/31/2023

                            Nice and clean property. Neighbors are respectful most of the time. Quiet and sufficient parking. Rent is expensive. Few amenities. Fairly updated interior. Carpet could be upgraded. Somewhat safe neighborhood.

                              Manager

                              9/5/2023

                              Charleston Greene Apartments
                              Thank you for taking the time to leave us a positive review! We are thrilled to hear that you find Charleston Greene to be a nice and clean property, and that your neighbors are respectful. We're also happy to hear that you find our parking to be sufficient and our interiors to be fairly updated. We appreciate your feedback regarding the carpet and will certainly take it into consideration. If you have any further suggestions or feedback, please do not hesitate to reach out to us at ?dwilson@betinvestments.com. Thank you for choosing to call Charleston Greene home!
                              Review Author Icon

                              Resident 1169519

                              Verified Resident 2023

                              8/12/2023

                              The apartments are beautiful, I love how homey they are and you can decorate your little patio area to make it look as beautiful as you'd like with flowers and furniture. The only thing I'm not a fan of is the living room and bedrooms… See More>
                                Manager

                                8/15/2023

                                Charleston Greene Apartments
                                Thank you for taking the time to leave us a positive review! We are happy to hear that you find our apartments beautiful and homey. We understand that the lack of overhead lighting in the living room and bedrooms may be inconvenient for some residents, but we hope that you have found some lovely lamps to brighten up your space. If you have any further suggestions or feedback, please do not hesitate to reach out to us at ?dwilson@betinvestments.com.
                                Review Author Icon

                                Resident 677915

                                Verified Resident 2021 - 2023

                                8/8/2023

                                We completely love our home at Charleston Greene! It is located in Malvern and is such a gem! The staff and maintenance are always friendly and helpful. We especially enjoy the continued care and upgrades to the community! Highly recommend!!!!

                                  Manager

                                  8/9/2023

                                  Charleston Greene Apartments
                                  Thank you so much for your wonderful 5-star review of Charleston Greene! We are thrilled to hear that you love your home here and that our staff and maintenance team have been helpful. We take pride in our community and are glad that you have noticed the upgrades we've made. Thank you for recommending us!
                                  Review Author Icon

                                  Resident 1168034

                                  Verified Resident 2023

                                  8/8/2023

                                  So far I have had an extremely positive experience in this community! It is beautiful inside and out. One of the first things I noticed when entering the community was all of the fresh flowers and appearances of everyone's porches. It's clean and you can… See More>
                                    Manager

                                    8/9/2023

                                    Charleston Greene Apartments
                                    Thank you for your glowing review of Charleston Greene! We are thrilled to hear that you have had such a positive experience in our community. We take great pride in maintaining a beautiful, clean, and welcoming environment for our residents, and we are delighted to know that this has made a difference in your decision to live here. Thanks for choosing Charleston Greene as your home!
                                    Review Author Icon

                                    Resident 1157038

                                    Verified Resident 2006 - 2023

                                    7/6/2023

                                    I enjoy living in Charleston Greene. I have lived here for 17 years. It is a great value and the location is great. I am within walking distance to the shopping area of the Borough. I also enjoy the way the… See More>
                                      Manager

                                      7/11/2023

                                      Charleston Greene Apartments
                                      Thank you for taking the time to leave a review! We are thrilled to hear that you have enjoyed your 17 years at Charleston Greene and find it to be a great value in a great location. Our staff works hard to maintain the property and we're glad to hear that their efforts are appreciated. Thanks again for choosing Charleston Greene as your home!
                                      Review Author Icon

                                      Resident 1154352

                                      Verified Resident 2023

                                      6/27/2023

                                      Overall, the place is great!! The inside of the units need updated to match the beautiful exterior. The amenities are clean, and staff are responsive. The rooms are spacious but there could be some more storage space in certain areas. Overall, we love it here… See More>
                                        Manager

                                        6/28/2023

                                        Charleston Greene Apartments
                                        Thank you for taking the time to leave a review! We're thrilled to hear that you're enjoying your time at Charleston Greene and that you find our amenities clean and our staff responsive. We appreciate your feedback regarding the interior of the units and storage space. We're always looking for ways to improve our community and will take your suggestions into consideration. Thanks again for choosing Charleston Greene as your home!
                                        Review Author Icon

                                        Resident 1152211

                                        Verified Resident 2021 - 2023

                                        6/20/2023

                                        Lovely community (pretty landscaping) , responsive and friendly staff, great amenities (pool and gym). Also love the safe and convenient location in Malvern borough. The only negative is the parking. It would be nice to have assigned parking.

                                          Manager

                                          6/21/2023

                                          Charleston Greene Apartments
                                          Thank you for sharing your positive experience at Charleston Greene! We're thrilled to hear that you enjoy our beautiful landscaping, friendly staff, and great amenities. We appreciate your feedback regarding parking and will take it into consideration as we continue to improve our community. Thanks again!
                                          Review Author Icon

                                          Resident 1141386

                                          Verified Resident 2019 - 2023

                                          5/16/2023

                                          Its not bad, but its also not worth the cost of rent to live here. We will be moving at the end of our lease and would have left last year had we not had so much things going on. Currently 6 other long time… See More>
                                            Manager

                                            5/17/2023

                                            Charleston Greene Apartments
                                            We're very sorry to see this review. Although it happens infrequently, we never like to hear that a resident is departing their apartment with negative feelings about our community and our service. Regardless, we wish you the best of luck in your new home. Thank you.

                                            Updated Review

                                            Review Author Icon

                                            Resident 986212

                                            Verified Resident 2021 - 2023

                                            2/28/2023

                                            The commmuity is very friendly. The staff is very friendly and responsive. I appreicate that this is a unique living experience. It is both family friendly and single person friendly. The grounds and property are well kept.

                                              Manager

                                              3/1/2023

                                              Charleston Greene Apartments
                                              Thanks for your five-star rating of Charleston Greene! We are thrilled that you love living in our community and we appreciate your review! Thanks for making your home with us!
                                              Review Author Icon

                                              Resident 1107168

                                              Verified Resident 2023

                                              1/30/2023

                                              We haven't moved in yet, but really like our apartment and the location. The facility looks well maintained and clean. There is a good amount of parking. The complex is in a great location. The staff has been very responsive

                                                Manager

                                                2/1/2023

                                                Charleston Greene Apartments
                                                Thanks for taking a moment to review our community! We love hearing from our residents, both prospective and established, and we appreciate your kind words.

                                                Updated Review

                                                Review Author Icon

                                                Resident 1011958

                                                Verified Resident 2022 - 2023

                                                1/17/2023

                                                This is pretty nice property / community to live in. it's good. This community has access to shops, local restaurants and train station by walk. Maintenance requests are handled promptly and professionally.

                                                  Manager

                                                  1/18/2023

                                                  Charleston Greene Apartments
                                                  Thank you for your feedback about Charleston Greene. Our maintenance team takes pride in providing top-notch service to all of our residents so we are pleased to hear that your experience reflects this and that you are happy with the apartment.

                                                  Features & Amenities

                                                  Parking
                                                  • Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $200. Rent: $35. Restrictions: Charleston Greene is pet friendly and we are happy to welcome your pet with a $200 non-refundable pet fee and $35 monthly pet fee per pet. We allow up to two pets with a maximum combined weight of 100 pounds. We are now accepting all dog breeds! Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Fee: $200. Rent: $35. Restrictions: Charleston Greene is pet friendly and we are happy to welcome your pet with a $200 non-refundable pet fee and $35 monthly pet fee per pet. We allow up to two pets with a maximum combined weight of 100 pounds. We are now accepting all dog breeds! Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Clubhouse
                                                  • Fitness Center
                                                  • On-Site Management
                                                  • Playground
                                                  • Pool
                                                  • Smoke Free Community
                                                  • Tennis Court
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  An intimate rental townhome community located in the heart of Malvern, Chester County. This quaint community was designed for the discerning resident who appreciates the finer things and expects the utmost in quality and care. Charleston Greene offers spacious two and three-bedroom, private townhome living. Charleston Greene is just blocks away from downtown Malvern Borough, train station, Route 30, Route 202, Route 29, and has easy access to the Pennsylvania Turnpike and Schuylkill Expressway, making commuting a breeze.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 05:00 PM
                                                  • Saturday: 10:00 AM - 04:00 PM
                                                  This community is managed by

                                                  BET Investments

                                                  A
                                                  A
                                                  Communities
                                                  17

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is the estimated utility bill for one person?

                                                  Frequently Asked

                                                  Based on 1301 number of votes by renters, Charleston Greene Apartments is currently rated 4.4 out of 5 stars.
                                                  Charleston Greene Apartments is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  Charleston Greene Apartments is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  Charleston Greene Apartments is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  Charleston Greene Apartments is rated 4.7/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  Charleston Greene Apartments is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Charleston Greene Apartments is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 2 days to their community reviews in the past year.
                                                  BET Investments
                                                  Cats Allowed
                                                  Fee: $200
                                                  Rent: $35
                                                  Restrictions: Charleston Greene is pet friendly and we are happy to welcome your pet with a $200 non-refundable pet fee and $35 monthly pet fee per pet. We allow up to two pets with a maximum combined weight of 100 pounds. We are now accepting all dog breeds! Please call our Leasing Office for complete Pet Policy information.
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Fee: $200
                                                  Rent: $35
                                                  Restrictions: Charleston Greene is pet friendly and we are happy to welcome your pet with a $200 non-refundable pet fee and $35 monthly pet fee per pet. We allow up to two pets with a maximum combined weight of 100 pounds. We are now accepting all dog breeds! Please call our Leasing Office for complete Pet Policy information.
                                                  Pet Limit: 2
                                                  2 Beds, 1.5 Baths

                                                  Contact Property

                                                  Charleston Greene Apartments

                                                  April 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Charleston Greene Apartments is a 1,250 sq. ft. apartment in Malvern in zip code 19355. This community has a 2 Beds, 1.5 Baths, and is for rent for $2,185 - $2,415. Nearby cities include Frazer, Paoli, Berwyn, Devon, and West Chester.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.