Charleston Greene Apartments
#426 #1 #63

What is epIQ?

Charleston Greene Apartments

1200 Charleston Greene , Malvern, PA 19355
(1340 Reviews & Surveys)
$2,215 - $2,440/mo

Reviews

(221)

4.4 rating

See Details

331 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating

Updated Review

Review Author Icon

Resident 1011958

Verified Resident 2022 - 2023

1/17/2023

This is pretty nice property / community to live in. it's good. This community has access to shops, local restaurants and train station by walk. Maintenance requests are handled promptly and professionally.

    Manager

    1/18/2023

    Charleston Greene Apartments
    Thank you for your feedback about Charleston Greene. Our maintenance team takes pride in providing top-notch service to all of our residents so we are pleased to hear that your experience reflects this and that you are happy with the apartment.
    Review Author Icon

    Resident 1099620

    Verified Resident 2022 - 2023

    1/3/2023

    I only moved in a few days ago, but the staff have been excellent with answering questions and concerns, as well as reaching out and welcoming us to this community. The community is absolutely beautiful as well as the inside. Doesn't feel like a dingy apartment. It's a beautiful place.

      Manager

      1/4/2023

      Charleston Greene Apartments
      Welcome to Charleston Greene! It sounds like your time at our community is off to a great start, and we're happy to hear it. If we can be of assistance to you as you get settled in, please don't hesitate to reach out at dwilson@betinvestments.com or stop into the office. Thanks and have a great day!

      Updated Review

      Review Author Icon

      Resident 729454

      Verified Resident 2019 - 2022

      12/13/2022

      Nice location. Rent goes up too much every year. Floors are soft and squeaky. Pool is additional fee, plus guest passes. Neighbors are traditionally nice. Dog friendly, most are friendly, some eh. Dog park is small and in a muddy area. Will not put a basketball net on the tennis courts that I never see anyone actually use for tennis.

        Manager

        12/20/2022

        Charleston Greene Apartments
        Thank you for your high rating of Charleston Greene. It brightens our day to know that you're enjoying your living experience overall, although it does appear you have some concerns. We would be happy to speak to you about them, so please reach out to us at ?dwilson@betinvestments.com. Thank you again.
        Review Author Icon

        Resident 1092505

        Verified Resident 2022

        12/8/2022

        Dog and family friendly community, nicely sized townhomes, good parking, easy walk to town/restaurants/shops/train. Nice amenities (pool and fitness center), friendly and attentive property staff. Would recommend.

          Manager

          12/9/2022

          Charleston Greene Apartments
          Thanks for awarding Charleston Greene with a stellar rating! It's great that you’re happy and comfortable in our community—we want nothing less for our residents!
          Review Author Icon

          Resident 1087802

          Verified Resident 2021 - 2022

          11/22/2022

          Friendly staff and great location. Maintenance always comes in a timely manner and adheres to requests. Neighbors are friendly and there's no breed restrictions when it comes to pets. Plenty of parking

            Manager

            12/7/2022

            Charleston Greene Apartments
            That’s awesome to hear! We love our residents and want to make sure they are having a great experience at Charleston Greene. We're especially happy that maintenance has always been timely in completing your requests. Please reach out if we can be of assistance in the future. Many thanks!
            Review Author Icon

            Resident 1083332

            Verified Resident 2022

            11/8/2022

            Move in process was very smooth. Its a nice community and apartments are really good. Any issue reported is proactively taken care of. Community is very well kept and all the facilities provided are of good standard.

              Manager

              11/9/2022

              Charleston Greene Apartments
              It's our pleasure to welcome you as a new member of our community at Charleston Greene! Thank you so much for your awesome rating and compliments. Have a great day!

              Updated Review

              Review Author Icon

              Resident 659729

              Verified Resident 1999 - 2022

              11/1/2022

              I have enjoyed many years living at Charleston Greene. It's conveniently located in Malvern Borough, with easy access to SEPTA, as well as major routes (30, 202, 352). The management staff & maintenance staff are always at the ready to help, if need be, and keep things running smoothly!

                Manager

                11/2/2022

                Charleston Greene Apartments
                Thank you very much for this 5-star review of Charleston Greene! We try our best to provide a fantastic living experience, and we love to hear that our efforts are paying off.

                Updated Review

                Review Author Icon

                Resident 895692

                Verified Resident 2015 - 2022

                10/27/2022

                It's a great place to live. Quiet well-kept. Staff is very helpful and friendly. Great location. Very pleased with every aspect of this terrific townhome community. Would highly recommend living here to families.

                  Manager

                  10/31/2022

                  Charleston Greene Apartments
                  Thank you for reviewing Charleston Greene! Your recommendation is the best praise we can receive. We truly appreciate your compliments. We may be biased, but we believe we have the very best residents, and we take great pleasure in providing you with an excellent living experience!

                  Updated Review

                  Review Author Icon

                  Resident 1001080

                  Verified Resident 2022

                  10/25/2022

                  Charleston Greene is a nice community. The homes are well laid out and the grounds are kept up nicely. The community keeps to itself mainly so don't move here if you're looking for neighborhood friends but everyone is polite and pretty quiet. The office staff can be hit or miss but the main manager is great. The maintenance staff is quick and nice.

                    Manager

                    10/27/2022

                    Charleston Greene Apartments
                    We truly appreciate your fantastic rating of Charleston Greene. On behalf of our team and all who strive to make our community special, thank you for your review.

                    Updated Review

                    Review Author Icon

                    Resident 466512

                    Verified Resident 2022

                    10/22/2022

                    I love this community. It has been a great experience to move in here. The staff are very helpful, responsive, and very courteous. The community is quiet and very peaceful to live in. The neighbors are very friendly.

                      Manager

                      10/24/2022

                      Charleston Greene Apartments
                      We appreciate your positive review and high rating of Charleston Greene! A recommendation from a happy resident is the best compliment we can receive. Thanks so much!
                      Review Author Icon

                      Resident 1077228

                      Verified Resident 2020 - 2022

                      10/20/2022

                      Very clean and quite place to leave. most of the people in community very polite and respectful. Very safe for kids to play outside and playground. It is in a good school district which is very convenient for families have kids

                        Manager

                        10/24/2022

                        Charleston Greene Apartments
                        Thank you for taking a moment to review Charleston Greene! We're so happy that you're enjoying the excellent living experience that we seek to provide for our residents every day.

                        Updated Review

                        Review Author Icon

                        Resident 1069593

                        Verified Resident 2022

                        10/18/2022

                        Nice people and the area is nice as well. The town is lovely and has many options to make this feel like a home. There are a lot of trees and some areas little sunlight, but overall, it is still a nice place to call home for the time.

                          Manager

                          10/20/2022

                          Charleston Greene Apartments
                          Thanks for reviewing Charleston Greene! It's our pleasure to provide our residents with a community that they're proud to call home. Have a great day!

                          Updated Review

                          Review Author Icon

                          Resident 701809

                          Verified Resident 2019 - 2022

                          10/1/2022

                          It is a good place to stay, staying for more than 3 years . On time maintenance service , ample parking, overall it is good. The only thing that can be revisited is the rent, which is in a higher end compared to other similar apartments.

                            Manager

                            10/6/2022

                            Charleston Greene Apartments
                            Thank you for taking the time to write this review of Charleston Greene. We're happy that you're satisfied with our community; however, we regret that certain aspects of your living experience have prevented you from awarding us with a five-star rating. Your comfort and happiness are very important to us. Kindly contact us at ?dwilson@betinvestments.com to discuss your concerns and what we can do to improve your time in our community. Thank you.
                            Review Author Icon

                            Resident 1070785

                            Verified Resident 2022

                            9/29/2022

                            Experience has been phenomenal. No complaints ever. Great team. I have had a couple issues since moving in in July, but every issue has been solved in a professional and timely manner. Really love the community.

                              Manager

                              10/3/2022

                              Charleston Greene Apartments
                              We appreciate your stellar rating! Thanks for making a home with us at Charleston Greene.

                              Updated Review

                              Review Author Icon

                              Resident 862673

                              Verified Resident 2018 - 2022

                              9/20/2022

                              Charleston Greene is a nice place to live; neighborhood\neighbors are pretty much quiet. The stay up on maintenance of property, making it look nice. They service your needs quite quickly; specially on emergencies. The rent is high; but so are other places, if not higher. I would recommend Charleston Greene to anyone looking for a good place to rent.

                                Manager

                                9/22/2022

                                Charleston Greene Apartments
                                Thank you for reviewing Charleston Greene! Your recommendation is the best praise we can receive. We truly appreciate your compliments. We may be biased, but we believe we have the very best residents, and we take great pleasure in providing you with an excellent living experience!
                                Review Author Icon

                                aytekinmine07@gmail.com

                                Resident 2020 - 2022

                                6/22/2022

                                Please be very careful about that apartments. Check twice before moving in. And take so many pictures and videos before moving out. They are real scammers They lie to you and find a way never pay your deposit back. Read all lease twice. And be ready living in a Nazzi camp

                                  Manager

                                  6/24/2022

                                  Charleston Greene Apartments
                                  We're very sorry to see this review. Although it happens infrequently, we never like to hear that a resident departed their apartment with negative feelings about our community and our service. We would be more than happy to look into the status of your deposit. Please reach out to us at ?dwilson@betinvestments.com. Thank you.

                                  Updated Review

                                  Review Author Icon

                                  Resident 758159

                                  Verified Resident 1999 - 2022

                                  6/9/2022

                                  We have been living at 212 Charleston Greene, Malvern, PA 19355-2474 for the past 25 years. We have been and remain very pleased by the professional courtesy of the management staff as well as the quality of work of the maintenance staff.

                                    Manager

                                    6/13/2022

                                    Charleston Greene Apartments
                                    That’s awesome to hear! We love our residents and want to make sure they are having a great experience at Charleston Greene. We're especially happy to have earned a five-star rating from such a longstanding member of our community (25 years, wow!). Please reach out if we can be of assistance in the future. Many thanks!

                                    Updated Review

                                    Review Author Icon

                                    Resident 745614

                                    Verified Resident 2018 - 2022

                                    5/26/2022

                                    I very like this community! The area around community very nice too. Train station not far, wawa and small stores. Very good school district, many parks, historic places, farm and farmers markets not so far.

                                      Manager

                                      5/27/2022

                                      Charleston Greene Apartments
                                      Thank you for brightening our day with your kind words! We always love receiving such positive feedback about our community and our location here at Charleston Greene. We look forward to continuing to provide you with an excellent living experience!

                                      Updated Review

                                      Review Author Icon

                                      Resident 660689

                                      Verified Resident 2017 - 2022

                                      5/7/2022

                                      We haven't really had any issues living here. Our service requests usually get handled in a quick manner. We're hoping to stay here at least another year or two depending on price of rent. Nice place to live.

                                        Manager

                                        5/11/2022

                                        Charleston Greene Apartments
                                        That’s awesome to hear! We love our residents and want to make sure they are having a great experience at Charleston Greene. Please reach out if we can be of assistance in the future.

                                        Updated Review

                                        Review Author Icon

                                        Resident 944806

                                        Verified Resident 2021 - 2022

                                        4/30/2022

                                        The apartment is very neat and clean. It has all the facilities required to call it a home. They have very responsive support team and the service tickets get response within 24 hrs most of the time. Its a pet friendly and the neighbors are very kind and cooperative. There is plenty of open green area for your kids to walk and play around. The furry friends would also love to run around.

                                          Manager

                                          5/5/2022

                                          Charleston Greene Apartments
                                          Thank you for taking the time to give us this five-star review of Charleston Greene! We are proud of our community and appreciate you taking the time to give us this positive feedback!
                                          Review Author Icon

                                          Resident 1019887

                                          Verified Resident 2019 - 2022

                                          4/26/2022

                                          Things are pretty good here. For the most part things are quiet in the community. Maintenance is quick about taking care of the requests for maintenance needed in your apartment. The grounds are kept clean.

                                            Manager

                                            4/28/2022

                                            Charleston Greene Apartments
                                            Thank you for taking the time to write this review. The high rating means a lot to us. We're so glad to hear you enjoy living at Charleston Greene and we appreciate the compliments regarding our beautiful grounds and dedicated maintenance team.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1014551

                                            Verified Resident 1999 - 2022

                                            4/9/2022

                                            Great place to community for everyone .office staff and maintenance department work really hard to fix any problems you might have. You are close to everything. Train station, grocery store and nail and beauty shops

                                              Manager

                                              4/11/2022

                                              Charleston Greene Apartments
                                              Thank you for the positive review and five-star rating. We're so happy to hear that you love everything Charleston Greene has to offer and that you appreciate the hard work of our maintenance crew and on-site team.

                                              Updated Review

                                              Review Author Icon

                                              Resident 826926

                                              Verified Resident 2019 - 2022

                                              3/15/2022

                                              I love living here. My home is well taken care of whenever I have a problem. I have had some noisy neighbors in the past, but the management seems to have taken care of that problem. They try really hard to maintain a clean environment for us, and are always striving to make things better, I appreciate all their hard work.

                                                Manager

                                                3/17/2022

                                                Charleston Greene Apartments
                                                We're honored to receive such a great review of Lincoln Woods. We take pride in our community and our staff, so it's always nice to hear from a resident who's had a great experience. Thank you for taking the time to compliment our team and our pet-friendly amenities!

                                                Updated Review

                                                Review Author Icon

                                                Resident 657821

                                                Verified Resident 2011 - 2022

                                                3/1/2022

                                                I love living at Charleston Greene! The community is awesome, people are friendly and kind. Love taking walks in the area of Malvern. I have never had a problem with any of the staff. Our complex is amazingly well kept always! Maintenance is right there whenever there's a problem? The cost of living here is very expensive. It's like having a mortgage ??????? But an wonderful place to live!! They're all amazing from the management office to the maintenance team!!

                                                  Manager

                                                  3/7/2022

                                                  Charleston Greene Apartments
                                                  Thank you so much! We are committed to providing our residents with the best experience possible, so we’re happy to hear that you are enjoying first-rate customer service and care. We appreciate your five-star rating and review, and sincerely hope you enjoy your home at Charleston Greene.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 731897

                                                  Verified Resident 2019 - 2022

                                                  2/15/2022

                                                  Very nice community. Neighbors r excellent. Minutes away from major highway. Pet friendly community. Office people r polite and respond promptly for maintenance issues. I love staying in these town homes

                                                    Manager

                                                    2/18/2022

                                                    Charleston Greene Apartments
                                                    Thank you so much for leaving this kind review. We always appreciate getting to hear exactly what our residents love about living in Charleston Greene. Including our prime location, pet-friendly accommodations, and our incredible office and maintenance staff members. We hope you remain a happy member of our community for years to come.

                                                    Floor Plans & Pricing

                                                    2 Bedrooms

                                                    Savannah

                                                    2 Beds, 1.5 Baths | 1,250 sq. ft.

                                                    $2,215 - $2,440

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.7

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.8

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.9

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    19

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.95 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $200. Rent: $35. Restrictions: Charleston Greene is pet friendly and we are happy to welcome your pet with a $200 non-refundable pet fee and $35 monthly pet fee per pet. We allow up to two pets with a maximum combined weight of 100 pounds. We are now accepting all dog breeds! Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $200. Rent: $35. Restrictions: Charleston Greene is pet friendly and we are happy to welcome your pet with a $200 non-refundable pet fee and $35 monthly pet fee per pet. We allow up to two pets with a maximum combined weight of 100 pounds. We are now accepting all dog breeds! Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • On-Site Management
                                                    • Playground
                                                    • Pool
                                                    • Smoke Free Community
                                                    • Tennis Court
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    An intimate rental townhome community located in the heart of Malvern, Chester County. This quaint community was designed for the discerning resident who appreciates the finer things and expects the utmost in quality and care. Charleston Greene offers spacious two and three-bedroom, private townhome living. Charleston Greene is just blocks away from downtown Malvern Borough, train station, Route 30, Route 202, Route 29, and has easy access to the Pennsylvania Turnpike and Schuylkill Expressway, making commuting a breeze.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    BET Investments

                                                    A
                                                    A
                                                    Communities
                                                    17

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 1340 number of votes by renters, Charleston Greene Apartments is currently rated 4.4 out of 5 stars.
                                                    Charleston Greene Apartments is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Charleston Greene Apartments is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Charleston Greene Apartments is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Charleston Greene Apartments is rated 4.8/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Charleston Greene Apartments is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Charleston Greene Apartments is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 1.95 days to their community reviews in the past year.
                                                    BET Investments
                                                    Cats Allowed
                                                    Fee: $200
                                                    Rent: $35
                                                    Restrictions: Charleston Greene is pet friendly and we are happy to welcome your pet with a $200 non-refundable pet fee and $35 monthly pet fee per pet. We allow up to two pets with a maximum combined weight of 100 pounds. We are now accepting all dog breeds! Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $200
                                                    Rent: $35
                                                    Restrictions: Charleston Greene is pet friendly and we are happy to welcome your pet with a $200 non-refundable pet fee and $35 monthly pet fee per pet. We allow up to two pets with a maximum combined weight of 100 pounds. We are now accepting all dog breeds! Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    2 Beds, 1.5 Baths

                                                    Contact Property

                                                    Charleston Greene Apartments

                                                    July 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    31
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Charleston Greene Apartments is a 1,250 sq. ft. apartment in Malvern in zip code 19355. This community has a 2 Beds, 1.5 Baths, and is for rent for $2,215 - $2,440. Nearby cities include Frazer, Paoli, Berwyn, Devon, and West Chester.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.