We have only lived here one month, and our townhouse is literally infested with snakes...we found a snake nest under a crack in our house, and there are MULTIPLE snakes living there. We physically cannot get out of our house without encountering at LEAST one of them. First of all, having a crack as large as this is a code violation, and should be a top priority on their list. Secondly, a snake infestation should be taken care of immediately as well; however, when we went to the leasing office, they could care less about either of these major issues...they said they would contact the groundskeeper "in a few days" to see "if he can do anything". This should have been dealt with immediately. We also contacted them a few weeks ago about the first snake we saw (before they started coming out daily), and their response was that they "only remove snakes that are inside the house". At this point, I am terrified to leave my house, yet I am terrified to stay in it. This has been the worst experience. I will not be renewing my lease, and hope to get out of it ASAP because no one should have to live in these conditions. It's disgusting and dangerous.