Review History for Verified Resident 611026

Woodland Hills


Updated Review

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Resident 611026

Verified Resident 2019 - 2021

7/4/2021

Very nice and newly built apartments. The staff assigned to the property are very responsive and quick to fix any issues that come up. They communicate regularly with the residents and do a good job keeping ahead of maintenance issues.
    Manager

    7/6/2021

    Woodland Hills
    Thanks for the kind words about Woodland Hills! We're glad our newly built community with its top-notch staff has been such a great home for you. We appreciate your residency!
    1 Previous Review

    Previous Review

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    Resident 611026

    Verified Resident 2019

    3/4/2019

    The community is brand new and they are still in the process of building several of the buildings. Overall the staff is amazing they are very responsive to any needs and they try to make sure everything is as good as it can be. There was one issue about what type of water heater was going to be in the buildings but other than that all the information they provided was very accurate. When we moved in they walked the building and noted several things for us but overall it was a quick and painless process because we were able to provide them documentation before the actual move in day to make everything quicker. We got snow all three days while we were in the process of moving in and each day the snow was removed and cleaned up before we arrived each morning to start moving. Sunday evening into Monday morning they had everything cleaned up including the snow in between the parked cars. They also made a effort to not pile up any snow behind peoples vehicles. We did have a few issues that we found as we were moving in and getting this situated. Its a brand new building and the dishwasher had not been hooked up, there was an issue with the light flashing they, also they never installed a door stopper on the front door. I emailed them Sunday with the list and Monday morning they had someone there to address all the issues. They also apologized for the inconvenience and tried to work around my night shift schedule to make sure everything got done as soon as possible. So far his community is great and once everything is done I'm sure it will get better.
      Manager

      3/6/2019

      Woodland Hills
      We always love to hear the 5-star reviews from our residents who love living at Woodland Hills! Thank you for sharing your comments about the prompt service from our team and the overall feel of the community. Thanks for calling Woodland Hills home!

      Review 66 out of 128

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      Woodland Hills

      March 2024

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