Number of reviews in the past 365 days | 28 |
Percentage of reviews responded to | 60.71% |
Average time to respond to reviews | 115.11 days |
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Eagle Ridge Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 28 |
Percentage of reviews responded to | 60.71% |
Average time to respond to reviews | 115.11 days |
We appreciate you taking the time to rate Eagle Ridge and leave a review! We're glad to hear that you are enjoying the community and our location. We apologize that the pandemic caused some of our amenities to temporarily close down. We're looking forward to being able to open all of them back up again for you and your neighbors to enjoy!
We are so sorry to hear about your move in. This must have been incredibly frustrating and is truly not the type of resident experience we strive to provide. We'd appreciate the opportunity to speak to you directly about your experience in hopes that we can make things right. You may contact us at [email protected] or (412) 856-9600. Thank you.
Thank you for taking the time to share your feedback! We appreciate residents sharing experiences so that we may better the experience for everyone. We'd like to hear from you directly to discuss your concerns on hot water and transferring to a first floor apartment home. You can email us at [email protected] or call us at (412) 856-9600. Thank you!
Thank you for your 5 stars and review! We are so happy to read that your search ended with Eagle Ridge. We are all so happy that you chose to become a part of our community and hope that you are for many, many more years to come. We agree with you about the team- especially Olivia. They're all terrific and sure do love what they do!
Thank you for your rating and feedback! We are thrilled that we were able to provide you and your pets a great place to call home! Even though your stay is not permanent, we promise to make it an enjoyable one.
Thank you for your 5 star review! We are happy you are having a great experience so far. Please be assured that we are committed to keeping that great experience going throughout your entire stay here with us at Eagle Ridge. Which, of course, we hope is many years to come!
Thank you for your five-star rating of Eagle Ridge! Our entire team is dedicated to your well-being and we're happy it shows. We completely understand your frustrations regarding noisy neighbors and we will continue to support your concerns. If you would like to discuss this further, feel free to reach out to us at (412) 856-9600 or [email protected] We are always here for you!
Thank you for your kind words regarding our beautiful, pet-friendly community! We are happy that you are enjoying everything we have to offer from the new dog park to the pool and social gatherings. We appreciate your 5-year residency and hope you continue to be happy here for a long time to come!
We are sorry that you feel this way about our community and the frustrating experience that you had while living with us. We'd like to speak with you about all of your concerns and learn how we can improve our communication and customer service for the future. Please do not hesitate to email [email protected] to speak with a member of our team. Thank you.
Thank you for this review! We pride ourselves on our excellent customer service and our amenities, and we're thrilled that you're having a great stay. We hope you'll continue to enjoy living at Eagle Ridge for years to come!
Thank you for taking a moment to leave such a great review! We are happy to hear that you are enjoying the start of your stay here with us at Eagle Ridge. We promise to strive to always provide you with the experience you have had so far!
Thank you for your 5 star review and for leaving such positive feedback about our community. We agree with you... you've mentioned some of our favorite aspects! We look forward to seeing you and your neighbors enjoying all of our amenities.
Welcome to Eagle Ridge! Thank you for choosing our community as your home. Please don't hesitate to reach out if we can do anything to help you settle in! We can be reached at (412) 856-9600 or [email protected],
Thank you for your 5 star review! We are thrilled to hear that you are enjoying being a part of our community... we sure are thrilled to have you!
Thank you for your 5 star review. We are thrilled you are having a 5 star experience here with us at Eagle Ridge.
Thank you for the positive review and feedback on our community. We are glad to hear that you are enjoying your new home and our community.
Thank you! We appreciate the kind words about our community and staff. At Eagle Ridge, we strive to provide excellent customer service to all of our residents, and we're so glad to read that your experience has been a great one.
Thank you for this five-star rating of Eagle Ridge! It's great that you're enjoying all that our community has to offer, from our gracious customer service to our wealth of amenities. We'll remain committed to your satisfaction for as long as you're a member of our community.
Thank you for your positive review of Eagle Ridge. We are happy that you are enjoying your new home and the amenities we have for our residents. We are, however, sorry to hear about the issues with the dumpster and with the pool hours. We would like the chance to speak with you about this, if you could stop in our office or give us a call we would appreciate it. Have a great day!
We're so glad to hear it! At Eagle Ridge, we truly value our residents and always appreciate their feedback. We're especially pleased to hear that your renovations are top notch. Thanks for taking the time to let us know how we're doing!
Thank you for taking the time to leave a review. We would like an opportunity to address and rectify your concerns. Please contact the office at (412) 856-9600 or [email protected] at your earliest convenience.
Thank you for taking a moment to speak so highly about our friendly, professional leasing team. We apologize if you feel disappointed by certain aspects of your application and tour experiences. We welcome your feedback, so please give us a call at (412) 856-9600. Thank you.
Thank you for this fantastic review! We're all about great customer service here at Eagle Ridge and we're so pleased that you're happy with our efforts. It is also great to hear that our staff was able to find the perfect apartment to fit your needs! Please don't hesitate to let us know if we can be of assistance to you in the future. Have a great day!
$1,045 - $1,150
662
N/A
Sierra
$1,090 - $2,020
730
2 Units
Cascade
$1,135 - $1,210
819
N/A
Cascade with Den
$1,305 - $1,880
740 - 819
2 Units
Sierra with Den
$1,280 - $2,175
937
3 Units
Yosemite
$1,505 - $1,920
1,015
1 Units
Yosemite with Den
$1,250 - $2,325
1,133
3 Units
Grand Teton with Den
$1,315 - $2,620
1,044
3 Units
Grand Teton
Discover the Eagle Ridge neighborhood today! Eagle Ridge is nestled in a natural wooded setting where spacious and elegant apartments take your expectations for peaceful, easy living to new heights! Look forward to such touches as wood burning fireplaces, cathedral ceilings, generous patios, and a range of today's most modern amenities. These Monroeville apartments feature one and two bedroom floor plans overlooking beautiful tree-lined vistas and resort-inspired amenities. With all this to offer, you'll love calling Eagle Ridge 'home'. Comfort, tranquility and convenience are always at the heart. Eagle Ridge is just minutes away from Monroeville and all the life and character it has to offer! Discover distinct boutiques, convenient services, delightful dining and local attractions. Explore nearby Monroeville Mall, Miracle Mile Shopping Center and The District Shops. You will also value your proximity to Interstate 376 and the Pennsylvania Turnpike, providing easy access to nearby Pittsburgh and all of Western Pennsylvania.
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Eagle Ridge Apartments