Ratings & Prices for Eagle Ridge Apartments, Monroeville, PA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.1
Safety	3.8
Office Staff	4.2
Maintenance	4.1
Neighborhood	4.1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	28

Manager's Review Engagement

Percentage of reviews responded to	60.71%

Manager's Review Reply Time

Average time to respond to reviews	115.11 days

Ratings & Reviews (212 Reviews)

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Resident • 2020

09/02/2020

This place is a complete dump and is mismanaged. I live in an apartment building where people do drugs all day long. My entire apartment is filled with marijuana. I am being completely ignored by management. Police Department refuses to come out. Most expensive apartments in… See More

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Verified Resident 791544 • vrp • 2020

07/15/2020

It's a very welcoming place everyone was very friendly the place is very clean. The men that clean up and get trash are so nice! Any problems i have i know will be fixed right away. I will deff recommend everyone to rent from eagle ridge… See More

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Verified Resident 790385 • vrp • 2020

07/13/2020

Dont burn Sage in your apartment. Nice community to live quiet and location great. Neighbors are polite and plenty of parking. If you live upstairs no grills allowed i like to grill. Pool nice wasnt able to swim because of covid19 See More

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Eagle Ridge Apartments Manager

07/14/2020

We appreciate you taking the time to rate Eagle Ridge and leave a review! We're glad to hear that you are enjoying the community and our location. We apologize that the pandemic caused some of our amenities to temporarily close down. We're looking forward to being able to open all of them back up again for you and your neighbors to enjoy!

Verified Resident 788439 • vrp • 2020

07/07/2020

Moved into an extremely dirty apartment (stained carpet, leftover food, dirt caked shelves) and therefore had to spend 2 days cleaning before I could begin unpacking. Hallways smell disgusting and therefore makes my apartment smell disgusting. There were several things missing/broken requiring maintenance requests. Piles of… See More

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Eagle Ridge Apartments Manager

07/10/2020

We are so sorry to hear about your move in. This must have been incredibly frustrating and is truly not the type of resident experience we strive to provide. We'd appreciate the opportunity to speak to you directly about your experience in hopes that we can make things right. You may contact us at [email protected] or (412) 856-9600. Thank you.

Verified Resident 787690 • vrp • 2007 - 2020

07/06/2020

Poor hot water availability in winter. Unavailbility of moving to a first floor apartment. I have nothing further to add. I have nothing further to add. I have nothing further to add. I have nothing further to add. See More

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Eagle Ridge Apartments Manager

07/10/2020

Thank you for taking the time to share your feedback! We appreciate residents sharing experiences so that we may better the experience for everyone. We'd like to hear from you directly to discuss your concerns on hot water and transferring to a first floor apartment home. You can email us at [email protected] or call us at (412) 856-9600. Thank you!

Verified Resident 785721 • vrp • 2020

06/30/2020

I searched for a long time to find an apartment that had all of my requirements. Once I found Eagle Ridge I was really excited. Olivia was super helpful in assisting me with making sure I could move in at the right time and answered all… See More

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Eagle Ridge Apartments Manager

07/07/2020

Thank you for your 5 stars and review! We are so happy to read that your search ended with Eagle Ridge. We are all so happy that you chose to become a part of our community and hope that you are for many, many more years to come. We agree with you about the team- especially Olivia. They're all terrific and sure do love what they do!

Verified Resident 785354 • vrp • 2020

06/29/2020

we were looking for a short term rental that took pets. A suggestion was made by our real estate agent about this community. Luckily an appropriate apartment was available. The agent at the community was very helpful too. See More

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Eagle Ridge Apartments Manager

07/07/2020

Thank you for your rating and feedback! We are thrilled that we were able to provide you and your pets a great place to call home! Even though your stay is not permanent, we promise to make it an enjoyable one.

Verified Resident 783455 • vrp • 2020

06/24/2020

I just moved in a little while ago so I do not have that much experience with the community so far. It looks fine. Itnlooks nice. That's about it. British s f I free we dinfebofehc up ff evuxidvdv we I d See More

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Eagle Ridge Apartments Manager

06/25/2020

Thank you for your 5 star review! We are happy you are having a great experience so far. Please be assured that we are committed to keeping that great experience going throughout your entire stay here with us at Eagle Ridge. Which, of course, we hope is many years to come!

Verified Resident 729095 • vrp • 2019 - 2020

06/12/2020

I'm very happy here at Eagle Ridge. The management team and maintenance team are always helpful and professional. The times I have had an issue with my apartment the maintenance team has arrived on the same day to complete the repair. See More

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Eagle Ridge Apartments Manager

12/19/2019

Thank you for your five-star rating of Eagle Ridge! Our entire team is dedicated to your well-being and we're happy it shows. We completely understand your frustrations regarding noisy neighbors and we will continue to support your concerns. If you would like to discuss this further, feel free to reach out to us at (412) 856-9600 or [email protected] We are always here for you!

Verified Resident 727481 • vrp • 2014 - 2020

06/12/2020

Very nice, quiet apartments. It is well maintained and service requests answered in a timely manner. Pets allowed. Separate garages for extra fee. The grounds and landscaping is beautiful. Free gym and community parties included.

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Eagle Ridge Apartments Manager

12/16/2019

Thank you for your kind words regarding our beautiful, pet-friendly community! We are happy that you are enjoying everything we have to offer from the new dog park to the pool and social gatherings. We appreciate your 5-year residency and hope you continue to be happy here for a long time to come!

Former Resident • 2017 - 2020

06/09/2020

I was a Tenant in Eagle ridge for 2 years. The complex is old and not clean the corridors are always having a bad odor and never cleaned. The trash place is always not clean and in very dirty shape They are also over priced and… See More

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Eagle Ridge Apartments Manager

06/05/2020

We are sorry that you feel this way about our community and the frustrating experience that you had while living with us. We'd like to speak with you about all of your concerns and learn how we can improve our communication and customer service for the future. Please do not hesitate to email [email protected] to speak with a member of our team. Thank you.

Verified Resident 502151 • vrp • 1999 - 2020

06/09/2020

It is a friendly, quiet, well kept community. The roads are kept clean in the winter so there is no trouble getting in and out of the community. They also have the pool and other social activities for the residents. See More

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Eagle Ridge Apartments Manager

06/20/2018

Thank you for this review! We pride ourselves on our excellent customer service and our amenities, and we're thrilled that you're having a great stay. We hope you'll continue to enjoy living at Eagle Ridge for years to come!

Verified Resident 777556 • vrp • 2020

06/09/2020

Good experience so far, I have not lived here that long. I moved in about a month ago and it is conveniently located near restaurants, groceries, pharmacy and shops. So hopeful about a consistent pleasant experience in the months to come.

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Eagle Ridge Apartments Manager

06/29/2020

Thank you for taking a moment to leave such a great review! We are happy to hear that you are enjoying the start of your stay here with us at Eagle Ridge. We promise to strive to always provide you with the experience you have had so far!

Verified Resident 775158 • vrp • 2020

06/03/2020

Beautiful apartment, lots of space, neighbors are friendly. Dog park, tennis court, swimming pool and club house all nice. Apartments are clean and easy to move into. Patios have plenty of space to sit out and enjoy the day.

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Eagle Ridge Apartments Manager

06/05/2020

Thank you for your 5 star review and for leaving such positive feedback about our community. We agree with you... you've mentioned some of our favorite aspects! We look forward to seeing you and your neighbors enjoying all of our amenities.

Verified Resident 739577 • vrp • 2020

06/01/2020

Only been here four months. Haven't had any problems. Hoping the pool opens soon. Olivia and Ian always respond with any questions I might have. I think they could cut the grass behind the garages on the top level

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Eagle Ridge Apartments Manager

01/28/2020

Welcome to Eagle Ridge! Thank you for choosing our community as your home. Please don't hesitate to reach out if we can do anything to help you settle in! We can be reached at (412) 856-9600 or [email protected],

Verified Resident 771607 • vrp • 2020

05/23/2020

Love the people in the apt complex, everyone is very friendly. I feel very safe here....................................................... See More

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Eagle Ridge Apartments Manager

05/26/2020

Thank you for your 5 star review! We are thrilled to hear that you are enjoying being a part of our community... we sure are thrilled to have you!

Verified Resident 769246 • vrp • 2020

05/15/2020

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Eagle Ridge Apartments Manager

05/21/2020

Thank you for your 5 star review. We are thrilled you are having a 5 star experience here with us at Eagle Ridge.

Verified Resident 765575 • vrp • 2020

05/04/2020

The apartment is nice, it seems like a nice community. There is a diverse group of people. But I feel as though there are many elderly people here. Be careful when pulling out of parking spot, people speed.

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Eagle Ridge Apartments Manager

05/14/2020

Thank you for the positive review and feedback on our community. We are glad to hear that you are enjoying your new home and our community.

Verified Resident 764319 • vrp • 2020

05/01/2020

Eagle Ridge has been amazing to us so far! We've only been here for a few months but any issues that we've had have been resolved in a very timely manner. All the people in the office are extremely friendly and willing to help with any… See More

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Eagle Ridge Apartments Manager

05/14/2020

Thank you! We appreciate the kind words about our community and staff. At Eagle Ridge, we strive to provide excellent customer service to all of our residents, and we're so glad to read that your experience has been a great one.

Verified Resident 549315 • vrp • 2018 - 2020

04/20/2020

Great people and amenities and Dog friendly. Use the dog park regularly and can walk any time feeling safe around the community. Outdoor pool is nice just needs the heater replaced. The water was chilly last year. Good area to live.

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Eagle Ridge Apartments Manager

10/03/2018

Thank you for this five-star rating of Eagle Ridge! It's great that you're enjoying all that our community has to offer, from our gracious customer service to our wealth of amenities. We'll remain committed to your satisfaction for as long as you're a member of our community.

Verified Resident 674645 • vrp • 1999 - 2020

04/10/2020

Overall, Eagle Ridge is a very nice place to call "home." They do need to revamp much of the common areas that seem to be falling waste to the years of weathering. Many of the interiors of apartments need to be brought into the 21 century.… See More

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Eagle Ridge Apartments Manager

08/06/2019

Thank you for your positive review of Eagle Ridge. We are happy that you are enjoying your new home and the amenities we have for our residents. We are, however, sorry to hear about the issues with the dumpster and with the pool hours. We would like the chance to speak with you about this, if you could stop in our office or give us a call we would appreciate it. Have a great day!

Verified Resident 758509 • vrp • 2019 - 2020

04/08/2020

The community is very nice and overall fairly quiet and I feel safe here. The interior of my apartment was renovated prior to my moving in; it's beautiful. I do have a few small complaints which I will share later in the survey. Overall, on a… See More

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Eagle Ridge Apartments Manager

04/09/2020

We're so glad to hear it! At Eagle Ridge, we truly value our residents and always appreciate their feedback. We're especially pleased to hear that your renovations are top notch. Thanks for taking the time to let us know how we're doing!

Resident • 2018 - 2020

04/08/2020

If you have children, do not move here. There is no where for them to play except a dog feces ridden patch of lawn. Dogs are more valued here than children. Neighbors complain about noise. When I moved in kitchen was riddled with mouse poop. Sure… See More

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Eagle Ridge Apartments Manager

04/09/2020

Thank you for taking the time to leave a review. We would like an opportunity to address and rectify your concerns. Please contact the office at (412) 856-9600 or [email protected] at your earliest convenience.

Verified Resident 630034 • vrp • 2019 - 2020

03/25/2020

Very nice staff, clean place, great location to all needs ie churches, food shopping, post office , banks .Recently added onsite unit trash pickup great for the elderly or bad weather. Nice pool and work out gym onsite. See More

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Eagle Ridge Apartments Manager

04/23/2019

Thank you for taking a moment to speak so highly about our friendly, professional leasing team. We apologize if you feel disappointed by certain aspects of your application and tour experiences. We welcome your feedback, so please give us a call at (412) 856-9600. Thank you.

Verified Resident 754695 • vrp • 2020

03/23/2020

The property is top notch and the management team is investing to keep it that way. The location is wonderful, and the staff are extremely friendly and helpful. They listened to all the facets of my situation and set me up with the ideal location to… See More

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Eagle Ridge Apartments Manager

03/24/2020

Thank you for this fantastic review! We're all about great customer service here at Eagle Ridge and we're so pleased that you're happy with our efforts. It is also great to hear that our staff was able to find the perfect apartment to fit your needs! Please don't hesitate to let us know if we can be of assistance to you in the future. Have a great day!

•

Updated Review

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Features & Amenities

Parking

Garage

General

24-Hour Management Availability
Business Center
Carpet
Ceiling Fan
Corporate Housing
DishWasher
Fireplace
Fitness Center
High-Speed Internet
Large Closets
Mens and Womens Locker Rooms
Pool
Premium Appliances
Quality Landscaping
Tennis Court

Pets

Dogs Allowed
Deposit: $300
Fee: $200
Restrictions: Please inquire with the Leasing Office about current Breed Restrictions.
Pet Limit: 2
Comments: 1 Pet Over 35lbs $300 Deposit and $200 One-Time Pet Fee OR 2 Pets Under 35lbs $300 Deposit per pet and $200 One-Time Pet Fee per pet. Pet Rent $20.00 per month per pet.
Cats Allowed
Deposit: $300
Fee: $200
Restrictions: Please inquire with the Leasing Office about current Breed Restrictions.
Pet Limit: 2
Comments: 1 Pet Over 35lbs $300 Deposit and $200 One-Time Pet Fee OR 2 Pets Under 35lbs $300 Deposit per pet and $200 One-Time Pet Fee per pet. Pet Rent $20.00 per month per pet.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,045 - $1,150
SQ. FT.
662
Available
Avail.
N/A
Model
Sierra

View Floor Plan

Price
Price
$1,090 - $2,020
SQ. FT.
730
Available
Avail.
2 Units
Model
Cascade

View Floor Plan

Price
Price
$1,135 - $1,210
SQ. FT.
819
Available
Avail.
N/A
Model
Cascade with Den

View Floor Plan

Price
Price
$1,305 - $1,880
SQ. FT.
740 - 819
Available
Avail.
2 Units
Model
Sierra with Den

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,280 - $2,175
SQ. FT.
937
Available
Avail.
3 Units
Model
Yosemite

View Floor Plan

Price
Price
$1,505 - $1,920
SQ. FT.
1,015
Available
Avail.
1 Units
Model
Yosemite with Den

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,250 - $2,325
SQ. FT.
1,133
Available
Avail.
3 Units
Model
Grand Teton with Den

View Floor Plan

Price
Price
$1,315 - $2,620
SQ. FT.
1,044
Available
Avail.
3 Units
Model
Grand Teton

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Discover the Eagle Ridge neighborhood today! Eagle Ridge is nestled in a natural wooded setting where spacious and elegant apartments take your expectations for peaceful, easy living to new heights! Look forward to such touches as wood burning fireplaces, cathedral ceilings, generous patios, and a range of today's most modern amenities. These Monroeville apartments feature one and two bedroom floor plans overlooking beautiful tree-lined vistas and resort-inspired amenities. With all this to offer, you'll love calling Eagle Ridge 'home'. Comfort, tranquility and convenience are always at the heart. Eagle Ridge is just minutes away from Monroeville and all the life and character it has to offer! Discover distinct boutiques, convenient services, delightful dining and local attractions. Explore nearby Monroeville Mall, Miracle Mile Shopping Center and The District Shops. You will also value your proximity to Interstate 376 and the Pennsylvania Turnpike, providing easy access to nearby Pittsburgh and all of Western Pennsylvania.

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Eagle Ridge Apartments?
The community is rated 4.1/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Eagle Ridge Apartments?
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.

How safe is Eagle Ridge Apartments?
The community is rated 3.8/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.1/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 60.71% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 115.11 days to their community reviews in the past year.

Who manages Eagle Ridge Apartments?
Merion Residential

What is the pet policy at Eagle Ridge Apartments?
Dogs Allowed
Deposit: $300
Fee: $200
Restrictions: Please inquire with the Leasing Office about current Breed Restrictions.
Pet Limit: 2
Comments: 1 Pet Over 35lbs $300 Deposit and $200 One-Time Pet Fee OR 2 Pets Under 35lbs $300 Deposit per pet and $200 One-Time Pet Fee per pet. Pet Rent $20.00 per month per pet.
Cats Allowed
Deposit: $300
Fee: $200
Restrictions: Please inquire with the Leasing Office about current Breed Restrictions.
Pet Limit: 2
Comments: 1 Pet Over 35lbs $300 Deposit and $200 One-Time Pet Fee OR 2 Pets Under 35lbs $300 Deposit per pet and $200 One-Time Pet Fee per pet. Pet Rent $20.00 per month per pet.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths