| Number of reviews in the past 365 days | 52 |
| Percentage of reviews responded to | 57.69% |
| Average time to respond to reviews | 65.38 days |
1500 Eagle Ridge Dr, Monroeville, PA 15146
Ratings & Reviews (201 Reviews)
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Verified Resident 771607 • 2020 Recommended
Updated 05/23/2020
Reviewed 05/23/2020
Love the people in the apt complex, everyone is very friendly. I feel very safe here....................................................... See More
Eagle Ridge Apartments Manager26/26/2020
Thank you for your 5 star review! We are thrilled to hear that you are enjoying being a part of our community... we sure are thrilled to have you!
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Verified Resident 769246 • 2020 Recommended
Updated 05/15/2020
Reviewed 05/15/2020
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Eagle Ridge Apartments Manager21/21/2020
Thank you for your 5 star review. We are thrilled you are having a 5 star experience here with us at Eagle Ridge.
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Verified Resident 765575 • 2020 Recommended
Updated 05/04/2020
Reviewed 05/04/2020
The apartment is nice, it seems like a nice community. There is a diverse group of people. But I feel as though there are many elderly people here. Be careful when pulling out of parking spot, people speed.
Eagle Ridge Apartments Manager14/14/2020
Thank you for the positive review and feedback on our community. We are glad to hear that you are enjoying your new home and our community.
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Verified Resident 764319 • 2020 Recommended
Updated 05/01/2020
Reviewed 05/01/2020
Eagle Ridge has been amazing to us so far! We've only been here for a few months but any issues that we've had have been resolved in a very timely manner. All the people in the office are extremely friendly and willing to help with any… See More
Eagle Ridge Apartments Manager14/14/2020
Thank you! We appreciate the kind words about our community and staff. At Eagle Ridge, we strive to provide excellent customer service to all of our residents, and we're so glad to read that your experience has been a great one.
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Verified Resident 549315 • 2018 - 2020 Recommended
Updated 04/20/2020
Reviewed 10/01/2018
Great people and amenities and Dog friendly. Use the dog park regularly and can walk any time feeling safe around the community. Outdoor pool is nice just needs the heater replaced. The water was chilly last year. Good area to live.
Eagle Ridge Apartments Manager03/03/2018
Thank you for this five-star rating of Eagle Ridge! It's great that you're enjoying all that our community has to offer, from our gracious customer service to our wealth of amenities. We'll remain committed to your satisfaction for as long as you're a member of our community.
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Verified Resident 674645 • 1999 - 2020 Recommended
Updated 04/10/2020
Reviewed 08/05/2019
Overall, Eagle Ridge is a very nice place to call "home." They do need to revamp much of the common areas that seem to be falling waste to the years of weathering. Many of the interiors of apartments need to be brought into the 21 century.… See More
Eagle Ridge Apartments Manager06/06/2019
Thank you for your positive review of Eagle Ridge. We are happy that you are enjoying your new home and the amenities we have for our residents. We are, however, sorry to hear about the issues with the dumpster and with the pool hours. We would like the chance to speak with you about this, if you could stop in our office or give us a call we would appreciate it. Have a great day!
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Verified Resident 758509 • 2019 - 2020 Recommended
Updated 04/08/2020
Reviewed 04/08/2020
The community is very nice and overall fairly quiet and I feel safe here. The interior of my apartment was renovated prior to my moving in; it's beautiful. I do have a few small complaints which I will share later in the survey. Overall, on a… See More
Eagle Ridge Apartments Manager09/09/2020
We're so glad to hear it! At Eagle Ridge, we truly value our residents and always appreciate their feedback. We're especially pleased to hear that your renovations are top notch. Thanks for taking the time to let us know how we're doing!
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Resident • 2018 - 2020 Not Recommended
Updated 04/08/2020
Reviewed 04/08/2020
If you have children, do not move here. There is no where for them to play except a dog feces ridden patch of lawn. Dogs are more valued here than children. Neighbors complain about noise. When I moved in kitchen was riddled with mouse poop. Sure… See More
Eagle Ridge Apartments Manager09/09/2020
Thank you for taking the time to leave a review. We would like an opportunity to address and rectify your concerns. Please contact the office at (412) 856-9600 or [email protected] at your earliest convenience.
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Verified Resident 502151 • 1999 - 2020 Recommended
Updated 04/07/2020
Reviewed 06/19/2018
I have lived here since they opened. It is great community to live in. I have no trouble getting things fixed. People are friendly. The community is always well kept and in winter the streets are cared for. See More
Eagle Ridge Apartments Manager20/20/2018
Thank you for this review! We pride ourselves on our excellent customer service and our amenities, and we're thrilled that you're having a great stay. We hope you'll continue to enjoy living at Eagle Ridge for years to come!
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Verified Resident 729095 • 2019 - 2020 Recommended
Updated 04/06/2020
Reviewed 12/18/2019
I sold my house that my dad built and I lived in since I was one years old. I got arthritis in my feet and back and hand in my mid 50s and could no longer do steps carrying laundry or all the outside work so… See More
Eagle Ridge Apartments Manager19/19/2019
Thank you for your five-star rating of Eagle Ridge! Our entire team is dedicated to your well-being and we're happy it shows. We completely understand your frustrations regarding noisy neighbors and we will continue to support your concerns. If you would like to discuss this further, feel free to reach out to us at (412) 856-9600 or [email protected] We are always here for you!
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Verified Resident 630034 • 2019 - 2020 Recommended
Updated 03/25/2020
Reviewed 04/22/2019
Very nice staff, clean place, great location to all needs ie churches, food shopping, post office , banks .Recently added onsite unit trash pickup great for the elderly or bad weather. Nice pool and work out gym onsite. See More
Eagle Ridge Apartments Manager23/23/2019
Thank you for taking a moment to speak so highly about our friendly, professional leasing team. We apologize if you feel disappointed by certain aspects of your application and tour experiences. We welcome your feedback, so please give us a call at (412) 856-9600. Thank you.
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Verified Resident 754695 • 2020 Recommended
Updated 03/23/2020
Reviewed 03/23/2020
The property is top notch and the management team is investing to keep it that way. The location is wonderful, and the staff are extremely friendly and helpful. They listened to all the facets of my situation and set me up with the ideal location to… See More
Eagle Ridge Apartments Manager24/24/2020
Thank you for this fantastic review! We're all about great customer service here at Eagle Ridge and we're so pleased that you're happy with our efforts. It is also great to hear that our staff was able to find the perfect apartment to fit your needs! Please don't hesitate to let us know if we can be of assistance to you in the future. Have a great day!
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Verified Resident 752527 • 2019 - 2020 Recommended
Updated 03/16/2020
Reviewed 03/16/2020
Very good staff. Apartments and grounds very clean. Exercise room and equipment .is top shelf. Rent is somewhat reasonable. Very close by shopping and restaurants.. The security in the parking is very good. See More
Eagle Ridge Apartments Manager17/17/2020
Thank you for your five-star rating of Eagle Ridge! Our goal is to offer the very best in apartment living, from our dedicated staff members to our top-notch amenities. We'll remain dedicated to your satisfaction for as long as you're a member of our community! Thank you for your residency!
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Verified Resident 751508 • 2018 - 2020 Not Recommended
Updated 03/11/2020
Reviewed 03/11/2020
1. Apartment's are not kept up. The carpet is thin, old, and needed to be replaced before I moved in. The cupboards were peeling, tile was cracked, and counter tops spray paint was chipped when I moved in. I was told these things could not be… See More
Eagle Ridge Apartments Manager12/12/2020
We are very sorry to read this review. We want all of our residents to be happy and comfortable living here at Eagle Ridge, and we're committed to addressing issues in a timely manner. So that we can better serve you, please get in touch with us directly at (412) 856-9600 or email us at [email protected] so we can talk through all of your concerns and do everything possible to help improve your time with us. Thank you.
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Verified Resident 717182 • 2019 - 2020 Recommended
Updated 03/09/2020
Reviewed 11/13/2019
Nice quiet , dog friendly, community, neighbors are friendly and courteous ,if have a maintenance issue they come and resolve it right away, roads and sidewalks are kept salted in bad weather,parking areas and sidewalks are well lit ( even though since we moved in the… See More
Eagle Ridge Apartments Manager14/14/2019
Welcome and thank you for your five-star rating of Eagle Ridge! From leasing to maintenance and all in between, our community takes customer service seriously. We're happy that your first experience here has been a positive one and we look forward to many more ahead. Thank you for your residency!
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Prospective Resident • Visited 2020 Not Recommended
Updated 03/05/2020
Reviewed 03/05/2020
This place has been the most racist place that I have ever come to in my life it's really nasty outside and there's not enough parking for the people who do live in those apartments. Not to mention police are called for the residence of everyday… See More
Eagle Ridge Apartments Manager06/06/2020
Thank you for sharing this feedback with us about Eagle Ridge. We're troubled by your review, and we're eager to learn more so we may address your concerns and do all we can to help. Please reach out to us at (412) 856-9600 or [email protected] Thank you.
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Verified Resident 711946 • 2017 - 2020 Recommended
Updated 02/23/2020
Reviewed 10/30/2019
I am very comfortable in my apartment. My sliding window doors face WEST and I can view extremely beautiful sunsets year round. Just this evening, February 23rd I saw a stunning display of gold, orange, grey and blue horizontal layers in the sky. Everyone has their… See More
Eagle Ridge Apartments Manager31/31/2019
Hi, Thank you for your five-star rating of Eagle Ridge! We are thrilled to know that our team has been helpful and attentive to your needs. We look forward to you continuing to enjoy our peaceful community and outstanding amenities. Thank you for recommending our community!
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Verified Resident 746573 • 2019 - 2020 Recommended
Updated 02/22/2020
Reviewed 02/22/2020
Quiet community. Solid apartment walls/floors, so no hearing the neighbors. Balcony is a nice touch. I used to lifeguard at this community 20 years ago and thought it was a lovely complex then. Dog/animal friendly! Pool is very nice and the community center has a good… See More
Eagle Ridge Apartments Manager24/24/2020
We're honored to receive such a great review of Eagles Ridge. We take pride in our community, so it's always nice to hear from a resident who's had a five-star experience. Thank you for taking the time to compliment our apartments and our pet-friendly amenities!
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Verified Resident 704025 • 2019 - 2020 Recommended
Updated 01/28/2020
Reviewed 10/07/2019
My living experience at Eagle Ridge was brief, but I was very pleased with everything they had to offer. I personally had no negative issues during my 6 months of living there. I had a two bedroom one bath apartment with a den on the third… See More
Eagle Ridge Apartments Manager08/08/2019
Thank you for your five-star rating of Eagle Ridge! We are so pleased that you are enjoying your stay in our community. Our team is dedicated to your satisfaction and well-being and we're happy and proud that it shows. Thank you for choosing to reside at Eagle Ridge!
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Verified Resident 739577 • 2020 Recommended
Updated 01/27/2020
Reviewed 01/27/2020
Just moving in have not had time to assess the community. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Eagle Ridge Apartments Manager28/28/2020
Welcome to Eagle Ridge! Thank you for choosing our community as your home. Please don't hesitate to reach out if we can do anything to help you settle in! We can be reached at (412) 856-9600 or [email protected],
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Verified Resident 739507 • 2019 - 2020 Recommended
Updated 01/27/2020
Reviewed 01/27/2020
I have been here for 10 years in different apartments. I know there are some things that need to be taken care of and it will be soon. The only thing that really bothers me are the caretakers and what goes on with them including all… See More
Eagle Ridge Apartments Manager28/28/2020
Thank you for your review of Eagle Ridge. As a long-time resident with us, your feedback is very valuable. We take your concerns very seriously and ask that you please reach out to us at (412) 856-9600 or [email protected] so that we may clear up any misunderstanding. We look forward to our conversation.
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Verified Resident 738831 • 2020 Recommended
Updated 01/24/2020
Reviewed 01/24/2020
So far it is very enjoyable. I am so close to work, shopping and restaurants. The neighbors are quiet and even though the apartments are not updated, the location is what was more important to me. I feel that the complex is more geared towards young-… See More
Eagle Ridge Apartments Manager27/27/2020
Hello, We are glad you've had an enjoyable stay so far! We share your enthusiasm for our excellent location. Please let us know if you need anything.
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Verified Resident 738187 • 2008 - 2020 Recommended
Updated 01/22/2020
Reviewed 01/22/2020
I have stayed here for about 12 years, so I think that speaks for itself. The apartment is nice and having a washer and dryer in my apartment is terrific. The room layout is good. The hot water is a big negative. Definitely not enough hot… See More
Eagle Ridge Apartments Manager23/23/2020
Thank you for sharing this review of Eagle Ridge. As a member of our community for 12 years, your feedback means a lot to us, and we're pleased that your overall experience has been a good one. We're sorry to hear that you're having an issue with your hot water, however. When you get a chance, could you please contact us at (412) 856-9600 or [email protected]? We would be happy to help. Thanks.
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Verified Resident 737944 • 2019 - 2020 Recommended
Updated 01/21/2020
Reviewed 01/21/2020
We really enjoy Eagle Ridge. We toured many places in Monroeville and the surrounding areas, and this was by far the best value and best looking rental we came across for the price. The staff is very friendly, we especially like Janine! She was so down… See More
Eagle Ridge Apartments Manager22/22/2020
It's wonderful to hear that you're enjoying your time here at Eagle Ridge! Thank you for this positive feedback. We're so pleased to know that you're satisfied with our customer service and the value we offer. We're here for you, so please let us know if you need anything!
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Verified Resident 557361 • 2015 - 2020 Not Recommended
Updated 01/12/2020
Reviewed 10/16/2018
Office staff is nice, but corporate has been utterly neglectful in dealing with a neighbor who consistently disturbs the peace. In fact, you renewed his lease after telling me you were evicting him! Maintenance staff is nice, but I need a functioning stove, and they just… See More
Eagle Ridge Apartments Manager18/18/2018
We're sorry to receive this feedback. We strive for excellence in all we do, starting with our customer service, and we truly apologize if you feel your concerns have not received proper attention. So that we may better assist you, please stop by the leasing office or give us a call at (412) 856-9600. We look forward to improving your stay here with us at Eagle Ridge. Thank you.
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