Review History for anonymous

The Waterfront


Review Author Icon

anonymous

prospectiveVisited 2020

12/4/2020

Waterfront Apartments is the worst company I have ever dealt with. I tried for three days to set up an appointment just to tour an apartment. I never got a response back. When I was finally able to schedule a tour after calling multiple times, we showed up for our tour and no one was there. I got a confirmation email, and the leasing office said there shouldn't be a problem and that someone would be there soon. Another man was waiting at the door to pay his bills, and no one answered him either. We waited for over twenty minutes, called the contact numbers, and when someone finally came to the door, she said they had called me and emailed me to say they weren't doing in-person appointments at all. I never got any call or email. The woman there thought I was someone named "Connie." She didn't even bother to check her records or make up for the misunderstanding at all. This is the most irresponsible apartment complex management I have ever seen. I would never live here, and I would not recommend this complex to anyone.
    Manager

    12/24/2020

    The Waterfront
    We apologize for the confusion surrounding your experience! Here at The Waterfront, we strive to provide the most excellent customer service. If you are still searching for the perfect apartment home, we would love to assist you with that; call us today to schedule a tour!

    Review 7 out of 60

    Share This Review

    Contact Property

    The Waterfront

    June 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    Beds

    0

    Baths

    0

    Share This Review