Number of reviews in the past 365 days | 39 |
Percentage of reviews responded to | 71.79% |
Average time to respond to reviews | 75.95 days |
Contact Property
Westover Village Apartments
1 Meadow Ln
Norristown, PA 19403
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 39 |
Percentage of reviews responded to | 71.79% |
Average time to respond to reviews | 75.95 days |
It's great to see you're enjoying a five-star experience overall - however, we see you have some concerns about parking. Always feel welcome to reach out to our team if you have any questions or if you notice any leasing violations taking place. We want to make sure you are enjoying the best possible experience here in our community!
We're so glad! We can't thank you enough for your feedback and for calling our community your home for the past 20 years! We will be sure to share your fantastic review and kind words with the other members of our team. If there's anything we can help with in the future, feel free to reach out to the office at any time - we're always happy to hear from our residents!
Thank you for sharing such excellent feedback about our team and community - it means the world coming from a longtime resident! If there's ever something we can do to make your experience even better, just give us a call, and we'll do all we can to help!
Thank you for sharing this feedback with us, however, we're disappointed to see you have these concerns. Please reach out to the office to discuss any maintenance requests with our team, and we will do our best to improve your experience moving forward.
It makes our day to hear you love your Westover Village experience! We're so happy to know you're enjoying your spacious home, the community amenities, our maintenance services, and our team's customer service. Thank you!
It's great to hear our team was so helpful in addressing any issues! We're happy to know you're enjoying the neighborhood, your fellow residents, and your spacious Westover Village home. If you ever have any additional feedback or suggestions for us, please don't hesitate to reach out at any time!
Getting positive feedback like this makes our day! We strive to create a wonderful home for our residents, and we're thrilled you had such a positive experience in your Westover Village home! Our team would love to hear from you in the future, so if there's anything we can help with moving forward, please don't hesitate to reach out at any time. Thank you!
Nothing makes us happier than knowing our residents are pleased with their homes, and our team is thrilled to see you love living here at Westover Village. We truly appreciate the time you've taken to share this feedback about the tranquil atmosphere in our community. Should you ever have a question or concern in the future, please feel free to swing by the office at any time! Have a great day!
Wow! Your review of our community has our team smiling from ear to ear! We will do our best to continue to provide the top-notch service you have come to expect from our team. Give us a call if you ever have any questions or concerns!
It makes our day to hear your move-in went so well and that our team has been helpful! We always appreciate getting feedback, and if there's anything we can help with in the future, please don't hesitate to reach out at any time!
Wow, thank you so much for this stellar rating and review of the Westover Village community! We're so happy you're enjoying our community's atmosphere, the amenities, and your friendly neighbors. It's important to our team that we continue making your experience worthy of a full five stars, so please feel free to swing by the office should you ever have any questions or concerns. Thank you!
We're sad to hear our customer service hasn't met your expectations, and we would love the chance to improve this. Please reach out to the office to discuss any unresolved maintenance issues or any other concerns so we can work toward bettering your experience moving forward. We hope to speak with you soon.
Thank you for the rave review and shout-out for our team! We'll be sure to pass along your great feedback to our maintenance staff. We're happy to hear you enjoy the amenities, our community, and your Westover Village home! If there's anything you ever need, don't hesitate to reach out to the office - we're always happy to help!
We're so happy to hear it! Our team is thrilled you experienced an easy move-in and that you are enjoying your Westover Village home! If there's anything we can do to make your experience even better in the future, please don't hesitate to let our team know - we're always happy to hear from our residents!
We are thrilled to read this review and we also thank you for your residency with us! We are glad that you have found your home at Westover Village to be everything that you were looking for. We are just a call away if you ever have any questions or concerns. Thank you for sharing your five-star experience with us!
We apologize if you have encountered delays from our team as this is not the level of service we aim to provide our residents. Please give us a call to discuss any unresolved maintenance issues so our team can address any concerns. We would like nothing more than to improve your experience and repair your confidence in our team.
We truly care about our residents and are so happy to hear you continue to experience great customer service from our team! We aim to make the Westover Village community an incredible place to live, so please reach out to us if you ever need anything or have any suggestions to share, thank you!
We're thrilled to hear you love your Westover Village home! It makes our day to know that you have experienced great service from our team and that you are enjoying our community and your spacious apartment. Thank you!
Thank you so much! We're thrilled to see such wonderful feedback about your experience here in the Westover Village community! Our team aims to provide excellent amenities, services, and homes for our residents, and it makes our day to know we've accomplished this goal! If you ever need help from us here in the office, please don't hesitate to reach out - thanks again!
We're thrilled to hear you are happy with your Westover Village home and that you've had positive interactions with your neighbors! We always appreciate getting helpful feedback from our residents, so if you ever have something you would like to add or if there's something we can help you with, feel free to reach out to us at any time. Thank you!
Welcome to the Westover Village community! We love to hear from our residents and we truly appreciate your taking the time to share this feedback with us. We want to make sure your experience continues to be worthy of five-stars, so if you ever have any questions or concerns, please don't hesitate to let us know! Have a great day!
N/A
750
N/A
One Bedroom
N/A
950
N/A
One Bedroom Den
N/A
950
N/A
Two Bedroom
Conveniently located in West Norriton Township, Montgomery County, your home at Westover Village enjoys one of the finest locations in the Delaware Valley. Just minutes from your door are all of the amenities that make life better: public transportation, shopping, recreation facilities, fine golf courses and a network of highways, all abound within the area. Nearby Valley Forge and King of Prussia offer some of the finest shopping and recreational activities available. * Here is truly comfortable apartment living with all of the spaciousness you would ordinarily find only in townhouses: large rooms, lots of closet space, fully equipped kitchens and oversized individual patios or balconies.
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Contact Property
Westover Village Apartments
1 Meadow Ln
Norristown, PA 19403