What are noise levels like at Westover Village Apartments?

The community is rated 4.3/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Westover Village Apartments?

The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How safe is Westover Village Apartments?

The community is rated 4.2/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.4/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 71.79% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 75.95 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath

Ratings & Prices for Westover Village Apartments, Norristown, PA

Renter Ratings

Noise	N/A
Grounds	4.3
Safety	4.2
Office Staff	4.5
Maintenance	4.4
Neighborhood	4.6
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	4.5/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	39

Manager's Review Engagement

Percentage of reviews responded to	71.79%

Manager's Review Reply Time

Average time to respond to reviews	75.95 days

Ratings & Reviews (188 Reviews)

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Verified Resident 740849 • vrp • 2003 - 2021

Updated Review

02/18/2021

Terrible parking and lighting in the parking lots. Rent is very high and keeps going up and up every year. Over $1000 for a 1 bedroom apt. ???????????????????????????????????????????????????????????????????????????????????? See More

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Previous Review

· 09/10/2020

Verified Resident • vrp • 2010 - 2021

02/06/2021

I still hear complaints about tenants who have 2 or more cars and park both in front of other tenants doors leaving them to park in front of other tenants, leaving them to....... sometimes around the corner where they live. See More

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Westover Village Apartments Manager

02/09/2021

It's great to see you're enjoying a five-star experience overall - however, we see you have some concerns about parking. Always feel welcome to reach out to our team if you have any questions or if you notice any leasing violations taking place. We want to make sure you are enjoying the best possible experience here in our community!

Verified Resident • vrp • 2000 - 2021

02/04/2021

I Just Love living here !!! I have been in this Community 20 years!!!!! Jessica, and Theresa,are the Most Caring Proffecional Managers to Ever Manage this Community !!! I Adore Them,Thank you!! Elisa 2 Glen Lane

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Westover Village Apartments Manager

02/09/2021

We're so glad! We can't thank you enough for your feedback and for calling our community your home for the past 20 years! We will be sure to share your fantastic review and kind words with the other members of our team. If there's anything we can help with in the future, feel free to reach out to the office at any time - we're always happy to hear from our residents!

Verified Resident • vrp • 1999 - 2021

Updated Review

01/07/2021

I have been a resident here at WOV for 26yrs now and I would recommend this property to friends. The current maintenance staff is very good and very helpful in dealing with problems when they arise. Have a nice day.

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Westover Village Apartments Manager

01/11/2021

Thank you for sharing such excellent feedback about our team and community - it means the world coming from a longtime resident! If there's ever something we can do to make your experience even better, just give us a call, and we'll do all we can to help!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2010 - 2021

01/04/2021

Have seen difference in maintenance of this property. Doors and storage unit doors different colors. Trash areas horrible. Ceilings/corner of room cracking. Only told building settling instead of repairing. See More

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Westover Village Apartments Manager

01/06/2021

Thank you for sharing this feedback with us, however, we're disappointed to see you have these concerns. Please reach out to the office to discuss any maintenance requests with our team, and we will do our best to improve your experience moving forward.

Verified Resident • vrp • 2020

Updated Review

12/31/2020

I love it here. When I walk in it's home. Rooms are nice size. Grounds are kept well Management and maintenance are wonderful. It's also very quiet. I would and already have mentioned it to friends. There's also a playground for your children or grandchildren who… See More

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Westover Village Apartments Manager

01/05/2021

It makes our day to hear you love your Westover Village experience! We're so happy to know you're enjoying your spacious home, the community amenities, our maintenance services, and our team's customer service. Thank you!

2 Previous Reviews· Last 10/24/2020

Verified Resident 833459 • vrp • 2018 - 2020

12/01/2020

The maintenance was here very quickly they did the job quickly and were ver compliant with COVID precautions. Great neighborhood. Good neighbors Nice place to walk Good location clean area. Spacious porch balconies wish we had our own washer and dryer but the laundry spots are… See More

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Westover Village Apartments Manager

12/04/2020

It's great to hear our team was so helpful in addressing any issues! We're happy to know you're enjoying the neighborhood, your fellow residents, and your spacious Westover Village home. If you ever have any additional feedback or suggestions for us, please don't hesitate to reach out at any time!

Verified Resident 845310 • vrp • 2019 - 2020

11/19/2020

It's a great atmosphere feels very neighborly I enjoyed living here n the maintenance people were very considerate with the issues n problems. I would love to come back one day if i could in the future time will tell.

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Westover Village Apartments Manager

11/23/2020

Getting positive feedback like this makes our day! We strive to create a wonderful home for our residents, and we're thrilled you had such a positive experience in your Westover Village home! Our team would love to hear from you in the future, so if there's anything we can help with moving forward, please don't hesitate to reach out at any time. Thank you!

Verified Resident 834020 • vrp • 2018 - 2020

11/09/2020

I am most delighted to be a resident of Westover Villiage. The physical layout of the community gives the feeling of living in a little village. The service is at the apex of the pyramid The people are caring and always concerned. The physical property is… See More

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Westover Village Apartments Manager

11/11/2020

Nothing makes us happier than knowing our residents are pleased with their homes, and our team is thrilled to see you love living here at Westover Village. We truly appreciate the time you've taken to share this feedback about the tranquil atmosphere in our community. Should you ever have a question or concern in the future, please feel free to swing by the office at any time! Have a great day!

Verified Resident 604224 • vrp • 2016 - 2020

10/29/2020

I really like living here. It's quite living and the majority of people that live here are very friendly. The upkeep of the property is pristine. The maintenance team is very friendly and when u put n a request for a problem concerning ur appt, they… See More

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Westover Village Apartments Manager

10/30/2020

Wow! Your review of our community has our team smiling from ear to ear! We will do our best to continue to provide the top-notch service you have come to expect from our team. Give us a call if you ever have any questions or concerns!

Verified Resident 836434 • vrp • 2020

10/26/2020

WE BOTH REALLY LOVE WESTOVER VILLAGE MOVING IN WAS VERY EASY AND ALSO THE LADIES IN OFFICE ARE VERY KIND AND HELPFUL....THEY KEEP THE LAWNS NEAT AND ALWAYS CLEAN UP AFTER THEMSELFS I had a issue with my tub chris was so attentive clean up after… See More

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Westover Village Apartments Manager

10/28/2020

It makes our day to hear your move-in went so well and that our team has been helpful! We always appreciate getting feedback, and if there's anything we can help with in the future, please don't hesitate to reach out at any time!

Verified Resident 826864 • vrp • 2019 - 2020

10/01/2020

Very nice environment, friendly and respectful neighbors. Noise control is a plus. On grounds laundromat. No issue this far. Great community.??. Would recommend this community to anyone looking for a peaceful place to live.

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Westover Village Apartments Manager

10/06/2020

Wow, thank you so much for this stellar rating and review of the Westover Village community! We're so happy you're enjoying our community's atmosphere, the amenities, and your friendly neighbors. It's important to our team that we continue making your experience worthy of a full five stars, so please feel free to swing by the office should you ever have any questions or concerns. Thank you!

Verified Resident 819665 • vrp • 2020

09/17/2020

Communication is extremely not consistent with management. Maintenance does not completely correct all complaints. There are requests that are never filled and when maintenance does come there is a superficial remedy to fix the power and it's never actually fixed. If the problem is expensive (per… See More

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Westover Village Apartments Manager

09/22/2020

We're sad to hear our customer service hasn't met your expectations, and we would love the chance to improve this. Please reach out to the office to discuss any unresolved maintenance issues or any other concerns so we can work toward bettering your experience moving forward. We hope to speak with you soon.

Verified Resident 791056 • vrp • 2019 - 2020

07/14/2020

This is a great, quiet, calm community. Very clean and friendly people. Maintenance is always there to get the job you need done ASAP. There is a wonderful clean pool and playground great for kids and adults. Would highly recommend to anyone.

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Westover Village Apartments Manager

07/16/2020

Thank you for the rave review and shout-out for our team! We'll be sure to pass along your great feedback to our maintenance staff. We're happy to hear you enjoy the amenities, our community, and your Westover Village home! If there's anything you ever need, don't hesitate to reach out to the office - we're always happy to help!

Verified Resident 789839 • vrp • 2020

07/11/2020

Everything is perfect. The apartment is clean and the process to move in was amazing. While some apartment ask people who are international and do not have social security number to pay a huge amount of money as security deposit, Westover treats people equally without any… See More

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Westover Village Apartments Manager

07/14/2020

We're so happy to hear it! Our team is thrilled you experienced an easy move-in and that you are enjoying your Westover Village home! If there's anything we can do to make your experience even better in the future, please don't hesitate to let our team know - we're always happy to hear from our residents!

Verified Resident 483732 • vrp • 2019 - 2020

07/11/2020

I am please with the staff at Westover Village, they are professional and prompt when responding to my maintenance requests. When I transferred here from another Westover property, the Assistant manager was very accomodating.

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Westover Village Apartments Manager

11/09/2019

We are thrilled to read this review and we also thank you for your residency with us! We are glad that you have found your home at Westover Village to be everything that you were looking for. We are just a call away if you ever have any questions or concerns. Thank you for sharing your five-star experience with us!

Verified Resident 789772 • vrp • 2020

07/11/2020

Property management very slow to respond and unprofessional. They enter your apartment without notifying you or giving you a warning, they do not correspond with you on what's going on or how they will resolve issue. You have to keep contacting them.

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Westover Village Apartments Manager

07/14/2020

We apologize if you have encountered delays from our team as this is not the level of service we aim to provide our residents. Please give us a call to discuss any unresolved maintenance issues so our team can address any concerns. We would like nothing more than to improve your experience and repair your confidence in our team.

Verified Resident 789194 • vrp • 2019 - 2020

07/09/2020

My experience has been great. I was treated with respect from the moment I walked into leasing office to inquire about living hear. Quiet , friendly and well cared for community. Easy access to shopping, transportation and good eateries in local area

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Westover Village Apartments Manager

07/10/2020

We truly care about our residents and are so happy to hear you continue to experience great customer service from our team! We aim to make the Westover Village community an incredible place to live, so please reach out to us if you ever need anything or have any suggestions to share, thank you!

Verified Resident 786409 • vrp • 2020

07/02/2020

I love my new home the community is peaceful and looks great the apartment is very spacious I love the set up overall thank you Theresa you been a big help I'm thankful for you. She was so great with communication keeping me updated during the… See More

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Westover Village Apartments Manager

07/07/2020

We're thrilled to hear you love your Westover Village home! It makes our day to know that you have experienced great service from our team and that you are enjoying our community and your spacious apartment. Thank you!

Carol618 275621 • vrp • 2011

11/09/2011

I am totally satisfied with my new apartment here! I love the beautiful surroundings, the relaxed feeling of coming home to a home like environment vs just another apartment complex community. I moved into the Westover Village Community in mid October and honestly didn't realize just… See More

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Verified Resident 781422 • vrp • 2016 - 2020

06/18/2020

My experience at Westover has been exceptional! The units are spacious, comfortable, and clean. I find the neighborhood around my complex to be pleasant and fairly peaceful. The leasing office staff and maintenance team are are wonderful and friendly people. I have submitted multiple work order… See More

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Westover Village Apartments Manager

06/23/2020

Thank you so much! We're thrilled to see such wonderful feedback about your experience here in the Westover Village community! Our team aims to provide excellent amenities, services, and homes for our residents, and it makes our day to know we've accomplished this goal! If you ever need help from us here in the office, please don't hesitate to reach out - thanks again!

Verified Resident 287061 • vrp • 2016 - 2020

06/12/2020

The community is well kept, maintenance staff are quick, know what they are doing & are just so nice. The neighbors are very friendly. My only issue is with how people drive. People don't follow the speed limit and run stop signs. Otherwise, this is a… See More

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Verified Resident 294807 • vrp • 2015 - 2020

06/11/2020

We absolutely love living at Westover Village Apartments. We love our home and we love the community. Getting a hold of the office and getting things fixed lately has been very frustrating though. Thank you.

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Verified Resident 678219 • vrp • 2019 - 2020

06/11/2020

I absolutely love the community. I feel extremely safe and secure in my first floor unit. These apartments are more like condos, they're so spacious. Whenever I've had to communicate with the office staff or maintenance staff they are so polite and patient. Highly recommend this… See More

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Westover Village Apartments Manager

08/16/2019

We're thrilled to hear you are happy with your Westover Village home and that you've had positive interactions with your neighbors! We always appreciate getting helpful feedback from our residents, so if you ever have something you would like to add or if there's something we can help you with, feel free to reach out to us at any time. Thank you!

Verified Resident 775750 • vrp • 2020

06/04/2020

I just moved in 4 days ago so the only thing I can say is everything so far is good. Nice neighbourhood nice clean property. I haven't had any problems with noise. I'm hoping that that will continue. So far very nice.

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Westover Village Apartments Manager

06/06/2020

Welcome to the Westover Village community! We love to hear from our residents and we truly appreciate your taking the time to share this feedback with us. We want to make sure your experience continues to be worthy of five-stars, so if you ever have any questions or concerns, please don't hesitate to let us know! Have a great day!

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Updated Review

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Manager

Leasing:

Conveniently located in West Norriton Township, Montgomery County, your home at Westover Village enjoys one of the finest locations in the Delaware Valley. Just minutes from your door are all of the amenities that make life better: public transportation, shopping, recreation facilities, fine golf courses and a network of highways, all abound within the area. Nearby Valley Forge and King of Prussia offer some of the finest shopping and recreational activities available. * Here is truly comfortable apartment living with all of the spaciousness you would ordinarily find only in townhouses: large rooms, lots of closet space, fully equipped kitchens and oversized individual patios or balconies.