Review History for Verified Resident 1039136

Heritage Orchard Hill Townhomes


Updated Review

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Resident 1039136

Verified Resident 2022

9/15/2022

We enjoy living here. The staff and maintenance crew are always prompt and happy to help. The only problems are that some residents don't pick up after their pets even though there are plenty of doggy bags and disposal containers placed along the sidewalks and grassy areas. There is also a fenced in dog area. The other issue is trash disposal. Just not enough for a community this size. It fills up fast.
    Manager

    9/22/2022

    Heritage Orchard Hill Townhomes
    Thank you so much for taking the time to write this wonderful! We greatly appreciate your kind words regarding our fantastic staff and maintenance crew. Hearing feedback from our residents is very valuable to us and we will surely address this issue. Never hesitate to contact us should any other issues arise, and we hope you remain a happy member of our community for years to come.
    2 Previous Reviews

    Previous Review

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    Resident 1039136

    Verified Resident 2022

    7/21/2022

    Everything has been great so far. They try to do the best they can. Our only wish would be that the trash area would be monitored much better. It is terrible how people take advantage and leave a total mess for others and the people who live here.
      Manager

      8/2/2022

      Heritage Orchard Hill Townhomes
      Thank you for your review. We're sorry that your otherwise excellent living experience has been interrupted by this issue. We would love the opportunity to speak with you further so that we can have this addressed. Please feel free to reach out to our office, thank you!

      Previous Review

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      Resident 1039136

      Verified Resident 2022

      6/24/2022

      Short on maintenance staff but they do a good job. We are in the back and the landscapers could do a lot better. Sometimes they don't mow or trim. The rest of the community looks nice. So far we like our stay here.
        Manager

        6/27/2022

        Heritage Orchard Hill Townhomes
        Thank you for your high rating of our community. It brightens our day to know that you're enjoying your living experience overall, although it does appear you have some concerns. We would be happy to speak to you about them, so please reach out to us at your convenience. Thank you again.

        Review 63 out of 242

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