Review History for Verified Resident 1055694

Heritage Orchard Hill Townhomes


Updated Review

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Resident 1055694

Verified Resident 2022 - 2023

1/9/2023

Online great, but in person there are many problems to be "move in ready"-especially if you have kids. Make sure to do a thorough walkthrough of unit (not show unit), and specify needs before signing.
    Manager

    1/11/2023

    Heritage Orchard Hill Townhomes
    We are very sorry to hear that you were dissatisfied with your move in experience. We strive to provide top-notch townhome rentals for all new and current residents. If it seems we missed the mark in any way, we welcome you to contact us at your convenience so that we may discuss this with you and address any issues directly. We welcome all feedback and appreciate any recommendations in areas that we can improve. Thank you!
    1 Previous Review

    Previous Review

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    Resident 1055694

    Verified Resident 2022

    8/17/2022

    Staff comes around to clean lots, and are friendly?, but when placing work orders for a simple 1.5" hornet nest to be removed it takes multiple calls to the office in order for them to send for help.
      Manager

      8/25/2022

      Heritage Orchard Hill Townhomes
      Your feedback is very valuable to us as we continually seek to improve upon our services and our community as a whole. We apologize if we did not meet the mark, as we are committed to ensuring our community members enjoy a positive, comfortable resident experience. We hope that you'll contact us directly at your convenience so that we can discuss this. Thank you.

      Review 52 out of 242

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      July 2024

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