Review History for anonymous

Alden Park


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anonymous

Resident 2019

6/4/2019

This is the worst complex I could've picked to live in and wish I took the reviews into more consideration when deciding on where to live when I moved to PA. I wish I could give this complex zero stars! When moving in they make you think you're really going to be enjoying "luxury living" but that is far from the truth. The air conditioning shuts off when it's 90° outside, and then you have to wait weeks for maintenance to even acknowledge the fact that there's an issue. Don't hold your breath for the maintenance team when it comes to issues such as major water leaks or being locked out of your apartment because all they tell you is that they can't do anything for you. There is NEVER any parking if you get home after 4pm. Despite the fact that you have to get parking decals and a fob to open the gates into the community (if they are even closed, which is rare) they will tow your car inside the gates off the property even if you have the decal. The office team is just as bad! They don't respond to voicemails not emails, let alone answer the phone during normal business hours. Don't let how pretty this place looks fool you. I have never regretted a move as much as I have with my move to Alden park. Do yourself a favor and go anywhere besides this complex!
    Manager

    12/13/2023

    Alden Park
    Thank you for taking the time to leave a review. We're sorry that we were not able to meet your expectations and for the many issues you experienced while living here. Please know we are working on improving them and if you would like to discuss further, please reach out to us directly at aldenpark@pointemgt.com.

    Review 100 out of 222

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    Alden Park

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