Benton Garden Apartments
#767 #5 #92

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Benton Garden Apartments

1800-1814 Benton Avenue, Philadelphia, PA 19152
(94 Reviews & Surveys)
$1,042 - $1,353/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.3

Safety

4.4

Office Staff

4.4

Maintenance

4.4

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

7

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

0 days

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Benton Garden Apartments Reviews

(35)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1160457

Verified Resident 2017 - 2023

10/4/2023

WELL SINCE I'VE BEEN A PART OF THIS LITTLE QUITE COMMUNITY, I REALLY HAVEN'T ANY COMPLAINTS, EVERYONE IS PRETTY MUCH RESPECTFUL & COURTEOUS TOWARDS ME, & THEIR NEXT DOOR NEIGHBORS IT'S VERY PEACEFUL & QUITE & THE GROUNDS ARE PRETTY MUCH PROPERLY GROOMED & MAINTAINED… See More >
    Manager

    10/4/2023

    Benton Garden Apartments
    Thank you for the positive review :)

    Updated Review

    Review Author Icon

    Resident 937093

    Verified Resident 2020 - 2023

    7/17/2023

    The Apartment community is so quiet and I don't feel threatened. I am safe always at night and day. The staff are very accommodating and nice to talk with. The apartment is near the bus stop and walking distance.

      Manager

      7/17/2023

      Benton Garden Apartments
      Appreciated glad you are Happy!!
      Review Author Icon

      Resident 1160202

      Verified Resident 2017 - 2023

      7/17/2023

      It's quiet, peaceful, shopping is close by people friendly. Neighbors are nice, everyone gets along with each other, people very helpful whose been before you about helping you find where shopping is at and good places to eat

        Manager

        7/17/2023

        Benton Garden Apartments
        Thank you so much for the positive review.
        Review Author Icon

        Resident 1160198

        Verified Resident 2011 - 2023

        7/17/2023

        I am ok its quiet sometime and sometime its not I wish that I could get new rugs and air cond, and a good paint job, I been here since Feb 2011 The maintance guy Fabio is good . over all its… See More >
          Manager

          7/17/2023

          Benton Garden Apartments
          Thanks so much for the review. As far as any deferred maintenance i would contact the office 2159693348 see what can be done. It depends what type of lease you are on usually and when it expires.

          Updated Review

          Review Author Icon

          Resident 1134917

          Verified Resident 2023

          5/8/2023

          There's no washer at the laundry room. I,m very upset. I go to an other community near by to do my laundry . And the neighbors smoke inside their apartments. I,m very upset. It's time to charge the people for smoking.

            Manager

            5/8/2023

            Benton Garden Apartments
            Thanks you

            Updated Review

            Review Author Icon

            Resident 940389

            Verified Resident 2021 - 2023

            5/8/2023

            Liss has professional, friendly, helping staff. Building is well kept, maintenance calls are handled promptly and correctly. Neighborhood is quiet, many stores, markets, restaurants and plazas near by. Also schools.

              Manager

              5/8/2023

              Benton Garden Apartments
              Thank you so much!!!
              Review Author Icon

              Resident 1123409

              Verified Resident 2015 - 2023

              3/20/2023

              It's okay, maintenance does its best to respond to maintenance issues and are friendly. As with in any apartment building, you will have characters and bad tenants and you hope management will show them the door if after getting a chance to change one's bad… See More >
                Manager

                3/20/2023

                Benton Garden Apartments
                Thank you for the honest review. We have a new pest control company as of 2023 which will help with that issue. We are taking steps to improve the property little by little, and we are continuing to improve our screening and credit processes.
                Review Author Icon

                Resident 1054355

                Verified Resident 2022

                8/12/2022

                The apartment is located in a nice and convenient area. The outside area of the apartment and the common area of the apartment building definitely need to be cleaned and upkeep. More washers and dryers would be great as there's only one of each for… See More >
                  Manager

                  8/13/2022

                  Benton Garden Apartments
                  We are in the process of updating and cleaning up some of the common areas and exterior. We appreciate the review.
                  Review Author Icon

                  Resident 1053667

                  Verified Resident 2009 - 2022

                  8/10/2022

                  Benton Garden are located right across from beautiful Pennypack Park. I love to frequent the park and walk through it. I have been a resident for 13 years. They strive to maintain a good living standard for the residents, are hard working, and the maintained staff… See More >
                    Manager

                    8/13/2022

                    Benton Garden Apartments
                    Thank you for the review :)
                    Review Author Icon

                    Resident 969832

                    Verified Resident 2021

                    11/10/2021

                    I love the surrounding area it's clean and has plenty of restaurants movie theaters etc. very quiet place to live I love my apartment so far I got new carpet and new appliances so that was a plus neighbors are nice as well

                      Manager

                      11/12/2021

                      Benton Garden Apartments
                      Appreciate the review we are happy to have you.
                      Review Author Icon

                      Resident 966357

                      Verified Resident 2021

                      11/1/2021

                      They get you because the character of the apartment is very nice. It is a cute apartment and a good price, however the mouse infestation makes it uninhabitable. If after they said the exterminated I had a major mouse problem. In the beginning I would… See More >
                        Manager

                        11/3/2021

                        Benton Garden Apartments
                        We apologize that you are having this issue we try to give the best possible price and service, and based on many communities in this price range the apartments are much nicer and maintained properly. In apartment living we cannot control how every resident lives, how ever we do have a maintenance contract bi monthly with western pest control and please make sure you are also on the exterminating list. The good news is the mice were caught which means the exterminating program is doing its job. We also cant control the increased learning capacity of the mouse. We will continue to maintain the issue the best we could and hope you let us know if you have any other problems.
                        Review Author Icon

                        Skardon83

                        Resident 2020 - 2021

                        7/20/2021

                        If you enjoy living with mice, roaches, sex offenders and ignorant neighbors then this is the place for you. The buildings are infested with mice and roaches. No matter how many times you complain to management, all they will do is send out someone to… See More >
                          Manager

                          7/20/2021

                          Benton Garden Apartments
                          Good morning, I am sorry that you are so unhappy with your apartment community. If you need the exterminator you have to contact us to be placed on the extermination list. Unfortunately we cannot tell other residents that they cannot smoke in their apartment because we are not non smoking buildings. If you had contacted our office regarding noise coming from other tenants we would be happy to send notices to those tenants. We do conduct proper screenings on all of tenants and we review all lease terms prior to signing any paperwork with our prospects. Thank you,
                          Review Author Icon

                          Resident 890636

                          Verified Resident 2019 - 2021

                          4/7/2021

                          Pretty quiet for the most part, neighborhood is good, neighbors don't say much but are friendly if that makes sense. Street parking can be a nuisance when the weather is nice, people are parking in front to access the park. Overall is cool, no real… See More >
                            Manager

                            4/8/2021

                            Benton Garden Apartments
                            We appreciate the review :)
                            Review Author Icon

                            Resident 708074

                            Verified Resident 2012 - 2019

                            10/18/2019

                            ok but a bit strange but have grown to love it here but people need to talk more and stick together and watch out for each other so that it can be safe and more cameras lights we need better doors you can use a… See More >
                              Review Author Icon

                              anonymous

                              Resident 2017 - 2018

                              3/10/2018

                              Benton Gardens is a garbage dump. Walls and ceilings are all damaged and leaking. If you have an upstairs neighbor you can hear every footstep and word they speak. The rent is $800 but it should be $200 for what you get. Snow removal is… See More >
                                Manager

                                3/12/2018

                                Benton Garden Apartments
                                Thank you for the anonymous response. If you would like to reveal who you are we can reach out to you and assist you with any problems you may have. We would like to help rectify any issues you have, as we care for all our residents. Please call us at 215-969-3348. Thank you
                                Review Author Icon

                                Ivelisse_N

                                Resident 2015 - 2017

                                8/22/2017

                                I've lived here 2 years and this place was the only place I could find at the time so I moved right in because the exterior looks great! But there is MICE AND BUG infestation galour I pay serious money between traps and poison and… See More >
                                  Review Author Icon

                                  RevealsTheTruth

                                  Resident 2011 - 2015

                                  11/30/2016

                                  Moved out of there a little over a year ago. Management is horrible, "the lady" forgets things and makes promises to fix things and all. You know how many times I received letters for late payments? Then go to the bank have them see the deposit… See More >
                                    Review Author Icon

                                    Resident 168447

                                    Verified Resident 2012 - 2015

                                    7/24/2015

                                    BESIDES THE LAUNDRY ROOM PRICES AND PERFORMANCE OF THE MACHINES I REALLY AM QUITE COMFORTABLE IN MY HOME. I REALLY WOULD LIKE TO HAVE THE CARPETS CLEANED,THEY ARE DIRTY,AND A COUPLE OF THE SCREENS NEED TO BE REPLACED IN THE WINDOWS.I ALSO HAVE A PROBLEM… See More >
                                      Review Author Icon

                                      anonymous

                                      Resident 2014 - 2015

                                      2/15/2015

                                      These apartments are the absolute WORST. Please do NOT move here! The "repairs" are a joke. There is mold, old broken dirty and dusty heaters lining the walls, the newer heaters make a ton of noise and are not energy efficient, the building management doesn't… See More >
                                        Review Author Icon

                                        Resident 107717

                                        Verified Resident 2014

                                        10/23/2014

                                        So far our experience has been good. every time we have had an maintenance issue, it was resolved within a few hours after sending in the work order to the office manager. Easy to pay online, and the parking lot is well lighted at night.… See More >
                                          Manager

                                          11/28/2014

                                          Benton Garden Apartments
                                          Thank you for the positive rating.
                                          Review Author Icon

                                          truthalwayshurt

                                          Resident 2008 - 2014

                                          3/16/2014

                                          I never have had any problem with this apartment complex initially, but ever since this new management took over I CAN NOT WAIT TO FOR MY LEASE TO END AND MOVE OUT. Whenever I call her nobody answers the numbers. There emergency number is always… See More >
                                            Review Author Icon

                                            tony215

                                            Resident 2013

                                            10/29/2013

                                            This place is absolutely horrible. I'm in the process of moving out. They never answer the phone, emergency number is NEVER picked up and you leave voice mail and they never call back. Extremely unprofessional staff and rude. I made it a point to ask… See More >
                                              Manager

                                              10/30/2013

                                              Benton Garden Apartments
                                              We apologize for the inconveniece you have had. The office number is 215-969-3348 we are always available. You can also email the property manager Desiree Hudicek @ desiree@lisspropertygroup.com. In addition you can call the corporate office @ 610-527-8200 if you cannot get through for some reason. We have a message center (TAS message center) that automatically picks up at 5:00 P.M. and stays on until 9:00 A.M. for any after hour emergencies. We apologize for your experience and you can call us at the office if you would like any assistance in resolving this. We have western pest control that handles all of our properties on a monthly contract, and we had limited pest control issues at this location that is 100% occupied. The main office just called down to Desiree to confirm and we have no issues in terms of pests. Thank you
                                              Review Author Icon

                                              tysan

                                              Resident 2010

                                              6/8/2010

                                              every year im here and i get the renew form for rent it alwats goes up, it seams like they try hard to get people to move in and give you cheap rent then they think you wouldnt want to go through the hassel and… See More >
                                                Review Author Icon

                                                dnharper

                                                Resident 2007 - 2010

                                                4/8/2010

                                                I lived here for about two years and would not move back. First, my bathroom ceiling collapsed three times because of water leaks from the upstairs apartment. The building superintendent repaired it (there were THREE supers in my two years), only to have it collapse time… See More >
                                                  Review Author Icon

                                                  paigeG

                                                  Resident 2010

                                                  3/13/2010

                                                  I think this place wouldnt be bad if they had people working here and also stop renting out to trash people...Cant pay rent becasue they fired the manager and maintaince man about a year ago becasue they wanted to cut back spending money so now… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site

                                                    Leasing

                                                    Welcome Home to Benton Gardens Apartments, where we offer newly renovated garden style apartments consisting of all new Appliances, Cabinets, Countertops, Carpeting, Ceiling fans, and More!! Beautifully landscaped Benton Gardens, offers Free Off Street parking in a suburban setting, and for your convenience, we are located near Shopping, Transportation, Restaurants, Hospitals, and Parks!! Pets Accepted!!!
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                                                    This community is managed by

                                                    Liss Property Group, LLC

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Benton Garden Apartments Rated?
                                                    Based on 94 number of votes by renters, Benton Garden Apartments is currently rated 3.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Benton Garden Apartments?
                                                    Benton Garden Apartments is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Benton Garden Apartments is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Benton Garden Apartments?
                                                    Benton Garden Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Benton Garden Apartments?
                                                    Benton Garden Apartments is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Benton Garden Apartments is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Benton Garden Apartments?
                                                    Benton Garden Apartments is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 0 days to their community reviews in the past year.
                                                    Who manages Benton Garden Apartments?
                                                    Liss Property Group, LLC
                                                    What is the pet policy at Benton Garden Apartments?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Benton Garden Apartments

                                                    March 2024

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                                                    Baths

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                                                    Benton Garden Apartments is an apartment in Philadelphia in zip code 19152. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,353. Nearby cities include Bala Cynwyd, Merion Station, Dresher, Narberth, and Camden.

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