Review History for anonymous

Benton Garden Apartments


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anonymous

Resident 2009

8/17/2009

On all advertising for Liss Property Group, the ads state all NEW appliances, kitchens, bathrooms, new wall to wall carpet, air conditioners in each room, microwaves, etc. I was so excited about the thought of renting an apartment that has "NEW" everything. All Websites that they advertise on - including their own - states the above amenities. When you get to the Leasing Office to view an apartment, you find out that the advertisements are FALSE and misleading. Kitchens and Bathrooms ARE NOT new, some apartments have newer apartments, others don't, in a 2 bedroom apartment, I was told the company would only provide one air conditioner - so if I wanted A/C in the bedrooms, I would have to purchase and install the A/C's on my own time and expense - unbelieveable. The NEW microwaves they advertise - I was instructed by the woman in the office, that the new policy is NO microwaves in the kitchen anymore. Why are companies like this allowed to FALSELY advertise amenities in an apartment, entice you to come and check out the apartment, and then try to "act like a car salesman," and persuade you that you really don't need those items? What can be done to make this company comply with advertisely ACCURATELY AND CORRECTLY exactly what they are offering to unsuspected and believing consumers? A hidden fee that is not explained up front for a PA rental license fee is charged at the time of leasing signinng for $50.00? What is that all about; I have rented several apartments, and never had to pay a RENTAL license fee - isn't that something the Property Management is responsible for? Another thing this company does is during the LEASE signing, you have to sign that if you do not renew your lease in one year, they will KEEP 1/2 of your security deposit. How can they do this???? And when you find out all of these HIDDEN fees (that clearly should have been conveyed prior to the rental application was completed), you have a moving truck with all of your furniture ready to be moved to your NEW home!!! Isn't there some kind of law to STOP this??????

    Review 28 out of 35

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    Benton Garden Apartments

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