Renter Ratings

Noise	N/A
Grounds	N/A
Safety	N/A
Office Staff	N/A
Maintenance	N/A
Neighborhood	N/A
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	N/A

Manager's Review Engagement

Percentage of reviews responded to	N/A

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (117 Reviews)

No reviews match your search.

AVERAGE RATING

See Rating Breakdown

Noise

Maintenance

Safety

Grounds

Office Staff

Read less

Fairmount Terrace Apartments Manager

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2015 Recommended

Updated 11/21/2015

Reviewed 11/21/2015

I LOVE my apartment. I am a fairly new resident here and I am so glad I decided to rent here. The staff is wonderful and very helpful and really the reason I moved in. I felt comfortable and I was treated like a person instead… See More

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 92711 • 2011 - 2014 Recommended

Updated 08/27/2014

Reviewed 08/27/2014

My family has been very comfortable and satisfied in this living community. We have many family members in the complex. Anastasia is very helpful and knowledgeable concerning the complex. Each floor has adequate washing machines and dryers.My family has been very comfortable and satisfied in this… See More

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 92054 • 2009 - 2014 Not Recommended

Updated 08/25/2014

Reviewed 08/25/2014

This Apartment building has a lot of potential. It's in a great location, as I've been here for about 5 years now. Management seems to change every few years or so. They all seem to have different ideas on how to improve the community. The gates… See More

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 89021 • 2014 Not Recommended

Updated 08/12/2014

Reviewed 08/12/2014

This is a very nice place but they have a huge roach and mice problem. I would not recommend living here. Everyday I come home terrified that I will see something new that is wrong with the place. I can not wait to move!!!!!!!! Go and… See More

Fairmount Terrace Apartments Manager13/13/2014

I am sorry you're experiencing this problem. We have an exterminater that visits our community twice a month. Please contact me, and I will personally visit your home with our service manager to find where the problem is coming from. I will schedule our exterminator to visit your home twice a month to ensure the problem is completely erradicated. Your satisfaction is my number 1 priority, and I will personally follow up on this matter to ensure your complete satisfaction. Please call me, Tracy, at 215.477.6814 so I can address and resolve this problem for you.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 88118 • 2011 - 2014 Recommended

Updated 08/08/2014

Reviewed 08/08/2014

The new management has come on board I feel they listen and responded in a friendly and positive way. They are always friendly and are working hard to improve the complex to a standard of living that I believe it can be Anastasia is joy bring… See More

Fairmount Terrace Apartments Manager13/13/2014

We are so pleased to hear that you are enjoying your living experience at Fairmount Terrace. We are also delighted that you are satisfied with the efforts put forth by our staff members. Thank you for your valuable feedback!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 78978 • 2013 - 2014 Recommended

Updated 06/30/2014

Reviewed 06/30/2014

I have lived at Fairmount Terrance for just over a year. I feel that many improvements have been made, however there is more to be desired in cleanliness, overall maintenance and management when compared to other apartment complexes in the general community. I will stay because… See More

Fairmount Terrace Apartments Manager24/24/2014

Thank you for your valuable feedback! We strive to provide each of our residents a pleasant and satisfying living experience here at Fairmount Terrace. We are happy to hear that you've noticed all the many upgrades we have added to Fairmount Terrace. Should you have any maintenance needs, please contact our office and we will ensure your service is performed promptly and at your convenience. You can look forward to many more improvements in the near future as we strive to make our community the best choice for City Avenue living. Your satisfaction is our #1 priority!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Verified Resident 77964 • 2014 Recommended

Updated 06/24/2014

Reviewed 06/24/2014

Great community, easy transportation access, and a very efficient and friendly staff. This location is great, since it's close to Manayunk, which offers a lot of dining, art and fitness experiences. It's also convenient to have a Pathmark supermarket and Target super store nearby.

Fairmount Terrace Apartments Manager24/24/2014

Thank you for your valuable feedback! We strive to provide each of our residents a pleasant and satisfying living experience here at Fairmount Terrace. We are happy to hear that our location suits your needs and preferences. Should you have any maintenance needs, please contact our office and we will ensure your service is performed promptly and at your convenience. You can look forward to many more improvements in the near future as we strive to make our community the best choice for City Avenue living. Your satisfaction is our #1 priority!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

bucco • Resident • 2014 Recommended

Updated 06/02/2014

Reviewed 06/02/2014

Amazing maintenance! I'm a relatively new tenant at Fairmount Terrace, about 5 months, and recently put in my first service request. The tech came the same day, fixed my sink, and was so nice and professional. Clean cut guy, very competent, neat and quick. Very impressed!… See More

Fairmount Terrace Apartments Manager24/24/2014

Thank you for your valuable feedback! We strive to provide each of our residents a pleasant and satisfying living experience here at Fairmount Terrace. Should you have any further maintenance needs, please contact our office and we will ensure your service is performed promptly and at your convenience. You can look forward to many more improvements in the near future as we strive to make our community the best choice for City Avenue living. Your satisfaction is our #1 priority!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2012 - 2014 Recommended

Updated 05/29/2014

Reviewed 05/29/2014

I've had a very positive experience with Fairmount Terrace. The apartments are clean, spacious, and in a great location. There is a lovely courtyard and ample parking. Management listens to the tenants and continues to make improvements .The maintenance staff is professional and helpful. Laundry facilities… See More

Fairmount Terrace Apartments Manager24/24/2014

Thank you for your valuable feedback! We strive to provide each of our residents a pleasant and satisfying living experience here at Fairmount Terrace. It's wonderful to hear that you're enjoying our location and the features that make Fairmount Terrace the perfect choice! Should you have any maintenance needs, please contact our office and we will ensure your service is performed promptly and at your convenience. You can look forward to many more improvements in the near future as we strive to make our community the best choice for City Avenue living. Your satisfaction is our #1 priority!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

secherry2 • Resident • 2005 - 2014 Recommended

Updated 05/20/2014

Reviewed 05/20/2014

I have resided here for almost nine years and each year it has gotten better and better. The staff is nice and if you treat them with respect they will do eveything possible to remedy any problems. Each staff has responded quickly to any concerns I… See More

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

skj2117 • Resident • 2011 - 2014 Recommended

Updated 05/19/2014

Reviewed 05/19/2014

DISREGARD THE PREVIOUS REVIEW. IT IS LIES. I have lived in my home for a few years and they have been very good years. Reviews like the one below make me furious, because they are obviously written by an angry person who is lashing out at… See More

Fairmount Terrace Apartments Manager24/24/2014

Thank you for your valuable feedback! It's wonderful to hear you're enjoying your living experience at Fairmount Terrace, and look forward to many more years having you as one of our valued residents. We strive to exceed our residents' expectations and to ensure their needs are met. It's wonderful to hear we are hitting that mark with you, and that you have enjoyed the many features we have added to our community. We have more coming in the future, and we are sure you will enjoy those, as well! Thank you again for your valued residency!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2012 - 2013 Not Recommended

Updated 05/09/2014

Reviewed 05/09/2014

COCKROACHES heavenâ??seriously infested absolutely no pest control just promises from the office they will get it underway but they didn't in the whole year I was there. I didn't notice the problem at first during the tour and was stuck in my lease when I did… See More

Fairmount Terrace Apartments Manager24/24/2014

Dear Anonymous, Thank you for your feedback. We are sorry to hear you did not enjoy your living experience at Fairmount Terrace. Though your review contains a few remarks that are simply untrue, we are sorry you were not satisfied. Our company employs a professional extermination company that visits our community bi-monthly to ensure we do not have pest issues, and we treat all apartments at no cost to our residents. We do offer package receipt for our residents for their convenience, and strive to contact our residents to let them know when they have a parcel in our office. We provide each person a move-in inspection report so there is a record of the condition in which each resident receives their apartment. We also offer a walk-through at move out at the resident's request to ensure that there are no surprises following move out. That said, it's upsetting to hear you were not satisfied, and we wish the very best in your future endeavors.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

T.Y.215 • Resident • 2013 - 2014 Recommended

Updated 04/25/2014

Reviewed 04/25/2014

I lived in this community since November of 2013. I really like the area as well as the staff courtesy. I don't have any complaints about this community. I am very comfortable and plan to renew my lease for another 12 months.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2013 - 2014 Not Recommended

Updated 01/17/2014

Reviewed 01/17/2014

Although there is some noise, but I have never complained about noise in this community because I know the issue is not about my neighbor (and I a do not want to be mean because I live at the first floor so my noise will never… See More

Fairmount Terrace Apartments Manager24/24/2014

Thank you for your valuable feedback! While some noise travel is a part of apartment living, excessive noise is not acceptable and is prohibited in our lease agreement. Please contact the office, and we will be happy to personally address any issues you're having, and will follow up to ensure they are completely resolved. Any and all issues experienced by our residents are the utmost priority and are taken very seriously. We want your living experience at Fairmount Terrace to be pleasant and satisfying!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2012 - 2014 Not Recommended

Updated 01/17/2014

Reviewed 01/17/2014

I would not advise anyone searching for apartments to move into Fairmount Terrace. Within the past year the building had extreme mice infestation problems. Office management staff is very hard to deal with and are unprofessional. The management has implemented a parking policy, and both times… See More

Fairmount Terrace Apartments Manager24/24/2014

Dear Anonymous, We are sorry you were not satisfied with your living experience at Fairmount Terrace. Our staff is open and receptive to our residents' needs and concerns. While your claims that we are infested with mice is untrue, we do understand that having a mouse in your apartment would be very upsetting. We employ a professional extermination company that visits our community bi-monthly to take care of any issues that might arise. Our parking policies, while strict, are necessary to prevent cars being parked in fire lanes and other illegal spaces, as well as preventing persons who do not live at Fairmount Terrace from parking in our lot. While we are sensitive to the inconvenience posed when a car is towed, please understand that our parking stickers and towing policies ensure the community as a whole enjoys adequate parking and ensures safety in the event there were an emergency. We are sorry we did not satisfy you as a resident, and wish you the very best in your future endeavors.

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

MelissaCGresham • Resident • 2014 Not Recommended

Updated 01/15/2014

Reviewed 01/15/2014

If you have any kids do not come to this community. Most people complain about neighbors. It is just like fashion to complain the office about your neighbors. Sorry to say that, but you neighbor will not be happy if they did not see a complain… See More

Fairmount Terrace Apartments Manager24/24/2014

Thank you for your valuable feedback. We do strive to keep our community a quiet and pleasant place for all our residents to call home. If you have any issues or concerns, we would be happy to address them directly with you. Please feel free to contact our office and we can meet to discuss anything that is troubling you. Your satisfaction is our priority. Thank you again for providing feedback!

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Truthspeaks67 • Resident • 2009 - 2013 Not Recommended

Updated 12/14/2013

Reviewed 12/14/2013

Please Read. As others have stated: the apt size is amazing. Management that I moved in under let the building conditions decline. The new management has tried, but failed at most. If you are going to inflate the prices, then you need to update the premises.… See More

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2013 Recommended

Updated 09/21/2013

Reviewed 09/21/2013

I read some of these reviews before I moved in and originally thought, man I don't want to live here. But after I took a look at the place and talked to the people I thought I would give it a go. It was in my… See More

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2008 - 2011 Not Recommended

Updated 02/11/2013

Reviewed 02/11/2013

I moved out of Fairmount Terrace several years ago because the rent increased, without much needed improvements. My 5th floor apartment never got warm enough and even though I complained, maintenance wasn't able to help, although they tried. Seeing a large cockroach on the dust ruffle… See More

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2011 - 2013 Not Recommended

Updated 02/08/2013

Reviewed 02/08/2013

Please please please if you are considering renting an apartment here read and consider the advice in this review. I read the reviews before I signed a lease and thought people who wrote a negative review were just disgruntled unhappy people. I only wish I wouldve… See More

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2011 - 2012 Not Recommended

Updated 12/27/2012

Reviewed 12/27/2012

I LIVE HERE FOR A YEAR THIS IS THE WORST PLACED TO LIVE THERE IS NO PARKING THE BUILDING IS NOT SECURE THEY DONT HAVE PEST CONTROL. AND DONT EVEN THING ABOUT CALLING MAINTANCE. TRY TO FIND A WAY TO GET OUT MY LEASE THE ONLY… See More

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Bubble1977 • Resident • 2010 - 2012 Recommended

Updated 10/19/2012

Reviewed 10/19/2012

I saw a flyer in the laundry room telling people about this site, so i checked it out. after seeing the comments on here, i thought i should post an honest review. It is pretty obvious that people who have posted on this site must be… See More

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2012 Recommended

Updated 10/15/2012

Reviewed 10/15/2012

I recently moved in. I am a Medical student up the road. I see these post here and think to myself, what are these people talking about. The place is nice. It's not a downtown loft, but if it was I'd be paying 3k/mth. I know… See More

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2012 Not Recommended

Updated 10/06/2012

Reviewed 10/06/2012

This place is a scam they have fake security gates with codes for no reason because the gates are never Locked....any stranger can come right in behind you and go wherever....the bugs are terrible i had to bomb my own apartment after they finally sent in… See More

How was this review?

Useful

Thanks for voting!

Report

OVERALL SCORE

See Rating Breakdown

Noise

Maintenance

Safety

Neighborhood

Grounds

Office Staff

Resident • 2007 - 2012 Not Recommended

Updated 05/16/2012

Reviewed 05/16/2012

the apt do not fix anything they only fix the apt that can be seen from street view as far as windows and sliding doors, which effects heat in units. They moved in mental health people with out informing tenants. elevator is always broke. They charege… See More

How was this review?

Useful

Thanks for voting!

Report

Fairmount Terrace Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .a { fill:#fff; } .b { fill:#727272; } .c { fill:#a6a6a6; } .d { fill:#d9d9d9; } N/A

Renter RatingsN/A

Review CountN/A

Manager's Review EngagementN/A

Manager's Review Reply TimeN/A

Ratings & Reviews (117 Reviews)

Features & Amenities

Laundry

General

Pets

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

2 Bedrooms, 1 Bathroom

2 Bedrooms, 1.5 Bathrooms

2 Bedrooms, 2 Bathrooms

Questions & Answers (1)

Your question has been submitted!

What is the estimated utility bill for one person?