Heatherwood Apartments
#2,529 #20 #149

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Heatherwood Apartments

9200 Bustleton Avenue, Philadelphia, PA 19115
(903 Reviews & Surveys)
$1,090 - $1,540/mo
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Floor Plans & Pricing

1 Bedroom

One Bedroom

1 Bed, 1 Bath | 714 sq. ft.

$1,090 - $1,220

See Floor Plan Details

One Bedroom/Den

1 Bed, 1 Bath | 813 sq. ft.

$1,170 - $1,300

See Floor Plan Details

2 Bedrooms

Two Bedroom

2 Beds, 1.5 Baths | 917 sq. ft.

$1,360 - $1,490

See Floor Plan Details

Two Bedroom/Den

2 Beds, 1.5 Baths | 813 sq. ft.

$1,410 - $1,540

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.6

Safety

4.5

Office Staff

4.7

Maintenance

4.8

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

21

Manager’s Review Engagement

A+

Percentage of reviews responded to

95.24%

Manager’s Review Reply Time

B

Average time to respond to reviews

13.24 days

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Heatherwood Apartments Reviews

(147)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1226156

Verified Resident 2023 - 2024

2/13/2024

This community is clean and safe. The serene atmosphere coupled with the picturesque greenery and deer grazing in the evenings are a delight. I like the spacious rooms and the kitchen in my unit. The extra toilet in the master bedroom provides a lot of… See More >
    Manager

    2/14/2024

    Heatherwood Apartments
    We are so happy to hear how much you are enjoying your home here at Heatherwood Apartments! Thank you for your kind words about our pleasant community and atmosphere.

    Updated Review

    Review Author Icon

    Resident 1064794

    Verified Resident 2017 - 2024

    1/31/2024

    The community is great, very convenient to stores and transportation. I've lived in this apartments complex for a while, things have changed over the years. Not all the residents take their responsibility in this complex serious. No one is perfect but consideration and compassion would… See More >
      Manager

      2/5/2024

      Heatherwood Apartments
      Thank you for your kind words about our community and convenient location. If you have any matters you’d like to address, we ask that you please reach out to our office at (215) 698-1467 and we would be happy to assist you.
      Review Author Icon

      Resident 1213877

      Verified Resident 2008 - 2024

      1/4/2024

      Nice neighborhood and peaceful. Good parks and walking surroundings. Great leasing office. Maintenance department excellent and prompt service. Very ample parking area including lots of handicap spaces.

        Manager

        1/4/2024

        Heatherwood Apartments
        Thank you so much for your wonderful review of Heatherwood Apartments! It’s always great to hear from our residents, and we’re so glad to have you as a part of our community.

        Updated Review

        Review Author Icon

        Resident 967273

        Verified Resident 2019 - 2023

        12/15/2023

        Pretty good living community,most residents stay to themselves Allot of kids,Thin walls and water monitoring notices but a good rental for the area and relatively safe given new gate instal tho inconvenient on the weekend

          Manager

          12/19/2023

          Heatherwood Apartments
          We are so glad you have had an overall positive experience in our community and truly value your feedback. To discuss your concerns directly, we ask that you please reach out to our Community Manager at heatherwood-manager@altmanco.com. Thank you.

          Updated Review

          Review Author Icon

          Resident 1162381

          Verified Resident 2023

          12/6/2023

          I have had a great experience so far living here. It's convenient to everything, well maintained, and the front office responses to your questions quickly. It's been pieceful, there is a postal box and school bus stops on site.

            Manager

            12/8/2023

            Heatherwood Apartments
            We are so happy to hear you are enjoying your experience at Heatherwood Apartments so far! Thank you for your kind review of our staff, location, and environment.
            Review Author Icon

            Resident 1204429

            Verified Resident 2023

            12/3/2023

            My wife and I are actually on our first month of living here and overall we've been very please with our experience here. The apartment is very cute and spacious. The neighbors have some noisy kids but are incredibly sweet!

              Manager

              12/4/2023

              Heatherwood Apartments
              It is fantastic to hear of your wonderful experience at Heatherwood Apartments. We are so glad you and your wife chose to make our community your new home!
              Review Author Icon

              Resident 1185914

              Verified Resident 2023

              10/2/2023

              Ms. Rose from the beginning of the process until I got my keys, was extremely helpful, walking me through the process. The complex is clean with lots of lighting for safety. The building that I am residing in, is very quiet and respectful of… See More >
                Manager

                10/2/2023

                Heatherwood Apartments
                We are so happy to hear you have had such a great experience with us and our staff here at Heatherwood Apartments! Thank you for your kind review and suggestion.
                Review Author Icon

                Resident 1185833

                Verified Resident 2023

                10/1/2023

                The apartment is great! However, keep in mind you may not be able to view the apartment prior to move in. This was not a deal breaker for me, but it would have been good to see the space prior to move.

                  Manager

                  10/3/2023

                  Heatherwood Apartments
                  We appreciate you taking the time to provide us with your feedback. We are so glad you love your home. If you ever need anything, please do not hesitate to reach out to our office at (215) 698-1467.
                  Review Author Icon

                  Resident 1182936

                  Verified Resident 2022 - 2023

                  9/21/2023

                  Clean and quiet place to live which is close to another of stores and entertainment. The grounds are always landscaped and clean. The only thing I wish the hallway cam have blinds at the window as the sun is very bright and hot depending… See More >
                    Manager

                    9/25/2023

                    Heatherwood Apartments
                    Thank you so much for your kind review of our community. We are ecstatic to hear how much you love living in the community and ask that if you ever need any assistance to please reach out to our office at (215) 698-1467.
                    Review Author Icon

                    Resident 1177535

                    Verified Resident 2008 - 2023

                    9/6/2023

                    The property manager is wonderful. Alert, efficient, kind, caring, & handles work order requests asap. The maintenance crew are wonderful. They take care of every issue at hand, and are extremely kind.

                      Manager

                      9/7/2023

                      Heatherwood Apartments
                      Thank you so much for your kind words about our staff! We are glad that they have been so helpful in making your experience here at Heatherwood Apartments a great one.
                      Review Author Icon

                      Resident 1175426

                      Verified Resident 2022 - 2023

                      8/30/2023

                      Heatherwood Apartments is a very nice community. Any issues are handled quickly and professionally. The people speak but respect your privacy. The size of the apartments are pretty good for a small family, especially the bedrooms. The only downfall are the thin walls. Luckily I… See More >
                        Manager

                        9/5/2023

                        Heatherwood Apartments
                        Thank you for your review. We are so happy to hear you would recommend our community to others and ask that if there is ever anything you may need to please reach out to our office at 215-588-2776.
                        Review Author Icon

                        Resident 572677

                        Verified Resident 2005 - 2023

                        8/6/2023

                        With the exception to some of the tenants the staff and living experience have been great. I like to brief and to the point. I really have nothing else to say. Maybe the frequency or lack of frequency of the closest bus route 88 bus… See More >
                          Manager

                          8/9/2023

                          Heatherwood Apartments
                          Thank you for taking the time to share your feedback with us. We are glad you've had an overall positive experience in our community and ask that if you ever need anything, to please reach out to our office at (215) 698-1467.

                          Updated Review

                          Review Author Icon

                          Resident 1105827

                          Verified Resident 2010 - 2023

                          7/14/2023

                          This is a great complex. I have been living here for the past 13 years. Is a quiet place. The office is always courteous and helpful. It is a great. community. The locations is perfect. A lot of places nearby. The services… See More >
                            Manager

                            7/14/2023

                            Heatherwood Apartments
                            We couldn’t be happier to read about your amazing experience here at Heatherwood Apartments! Thank you for your kind words about our community’s convenience, services, and atmosphere! We love hearing from our longtime residents.
                            Review Author Icon

                            Resident 1156578

                            Verified Resident 2010 - 2023

                            7/5/2023

                            Heatherwood Apartments is a quiet place to live. The grounds are always landscaped and attractive, the halls and laundry rooms are cleaned regularly, the buildings are well lit when returning home after dark. They have recently added extra gates in response to residents… See More >
                              Manager

                              7/6/2023

                              Heatherwood Apartments
                              Thank you for your wonderful review of Heatherwood Apartments. Your compliments on the peacefulness of our grounds and amenities mean so much to us! We are glad you are enjoying living here in our community.

                              Updated Review

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                              Resident 304668

                              Verified Resident 2018 - 2023

                              7/5/2023

                              Friendly helpful staff. It would be good if rent did not go up so high each year. Would also be nice for a property this size to offer a pool service with rent each month. Neighbors are nice to. I would… See More >

                                Updated Review

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                                Resident 654549

                                Verified Resident 2019 - 2023

                                7/2/2023

                                It's been a great experience thus far. The maintenance staff is always prompt and friendly and the office staff are always welcoming and helpful. And the landscaping is always bright and colorful. We love living here

                                  Manager

                                  7/3/2023

                                  Heatherwood Apartments
                                  Your review of Heatherwood Apartments truly means so much to us! Please let us know if there is ever anything we can do for you.

                                  Updated Review

                                  Review Author Icon

                                  Resident 990920

                                  Verified Resident 2015 - 2023

                                  5/19/2023

                                  I love living here, although there has been a few neighbors that have been noisy overall my experience here has been nothing short of amazing! As much as I dislike the rent increases, I enjoyed that it went towards the property upkeep and upgrades as… See More >
                                    Manager

                                    5/22/2023

                                    Heatherwood Apartments
                                    We are so glad to hear how much you enjoy living in the community! Your feedback is greatly appreciated. If you ever need anything, please do not hesitate to reach out.

                                    Updated Review

                                    Review Author Icon

                                    Resident 858397

                                    Verified Resident 2020 - 2023

                                    5/14/2023

                                    In general it is a good place to live. Some residents should be more considered with the maintenance staff, for example: dropping trash inside the trash containers and not outside the containers.Common area like halls, stairs and laundry room should be clean at all times.… See More >
                                      Manager

                                      5/16/2023

                                      Heatherwood Apartments
                                      We love hearing from our residents and truly appreciate your feedback. If you have any concerns that you would like to discuss with a member of our staff directly, please make sure to reach out to the office by calling (215) 698-1467.

                                      Updated Review

                                      Review Author Icon

                                      Resident 960969

                                      Verified Resident 2012 - 2023

                                      4/26/2023

                                      My experience has been wonderful I basically raise my daughter from middle school she is about to graduate with her Masters of Sciences. The staff are awesome, the property is always clean and it is consistent the lawn is always immaculate I would definitely recommend… See More >
                                        Manager

                                        4/27/2023

                                        Heatherwood Apartments
                                        Your review has made our day! We thank you for choosing to make Heatherwood Apartments your home and for recommending the community to others!
                                        Review Author Icon

                                        Resident 1128771

                                        Verified Resident 2019 - 2023

                                        4/6/2023

                                        Management is responsive. Lawns and greenery is well maintained. Maintenance staff is cordial. However, if you don't own a car, it's difficult getting to stores, markets, ect. The sidewalk clocks are incredibly long and if you're elderly or disabled, live elsewhere… See More >
                                          Manager

                                          4/7/2023

                                          Heatherwood Apartments
                                          We are so happy to hear you have had a positive experience with our management and maintenance staff. If there is anything we can do for you, please feel free to reach out at (215) 698-1467 to speak with a staff member directly.

                                          Updated Review

                                          Review Author Icon

                                          Resident 917869

                                          Verified Resident 2008 - 2023

                                          3/17/2023

                                          Throughout the years the complex has done a great job with communicating changes, fixing things in our apartment, and address resident issues that may arise. The security system has improved greatly. Thank you!

                                            Manager

                                            3/17/2023

                                            Heatherwood Apartments
                                            WOW! Thank you for this incredible review of Heatherwood Apartments! We are so grateful to have residents like you.

                                            Updated Review

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                                            Resident 596362

                                            Verified Resident 2020 - 2023

                                            2/22/2023

                                            The community is quiet and peaceful. The apartment are always kept up to par and cleaned every week. You get notified of any concerns, maintenance, or other items. Maintenance issues are always addressed quickly and completed properly.

                                              Manager

                                              2/23/2023

                                              Heatherwood Apartments
                                              Thank you for your thoughtful review of Heatherwood Apartments and for making our community your home.

                                              Updated Review

                                              Review Author Icon

                                              Resident 707390

                                              Verified Resident 2005 - 2023

                                              2/15/2023

                                              Nice place to call home. Quiet and safe community with lots of nearby amenities and shopping. Convenient laundry in each building is a huge plus for me. Professional and friendly maintenance staff are normally available for quick fixes during business hours.

                                                Manager

                                                2/17/2023

                                                Heatherwood Apartments
                                                Thank you for your feedback about Heatherwood Apartments. We are so grateful to have residents like you!

                                                Updated Review

                                                Review Author Icon

                                                Resident 719046

                                                Verified Resident 2006 - 2023

                                                1/28/2023

                                                My experience has been great. My building is quiet and my neighbors are friendly. Heatherwood is in a good area, close to transportation, schools and shopping centers. And the apartment are spacious.

                                                  Manager

                                                  1/30/2023

                                                  Heatherwood Apartments
                                                  We love hearing from our residents and truly value your feedback about living at Heatherwood Apartments! If there is ever anything we can do for you, please do not hesitate to reach out to the office.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 1006004

                                                  Verified Resident 2022 - 2023

                                                  1/18/2023

                                                  very nice people but the residents in my building leave their bikes and any thing they don't want in their house FIRE HAZZARD AND IM AFTAID PLEASE DISGARD THEM. i've asked all the time nothing gets done and it's been a year now now you… See More >
                                                    Manager

                                                    1/20/2023

                                                    Heatherwood Apartments
                                                    We are pleased to hear you find our community a friendly place to call home. We would be happy to discuss any concerns you may have. Please reach out to the office by calling (215) 698-1467 to speak directly with a member of our staff.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Cats Allowed
                                                    Other
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Public Transportation
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                                                    Leasing

                                                    Heatherwood Apartments welcomes you to a lifestyle of comfort and convenience in the heart of Northeast Philadelphia. With four different apartments to choose from, it's easy to find the home that is perfect for you. Professional on-site management and 24-hour emergency maintenance assure you of the carefree lifestyle that you desire in apartment home living. Heatherwood s ideal central location allows residents to get to work or out to play quickly from nearby Route 1, the PA Turnpike, I-95. Shopping, dining, schools, recreation and public transportation are all within walking distance.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 04:30 PM
                                                    • Saturday: 10:00 AM - 03:00 PM
                                                    This community is managed by

                                                    Altman Management Company

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                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 10/05/2018
                                                    Q: How is the environment?
                                                    Manager

                                                    10/09/2018

                                                    Heatherwood Apartments
                                                    A: Thank you for considering Heatherwood as your future home! There is close public transportation, parks and shopping centers. To learn more about our community you can visit our website or call the leasing office at .
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?

                                                    Frequently Asked

                                                    How is Heatherwood Apartments Rated?
                                                    Based on 903 number of votes by renters, Heatherwood Apartments is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Heatherwood Apartments?
                                                    Heatherwood Apartments is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Heatherwood Apartments is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Heatherwood Apartments?
                                                    Heatherwood Apartments is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Heatherwood Apartments?
                                                    Heatherwood Apartments is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Heatherwood Apartments is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Heatherwood Apartments?
                                                    Heatherwood Apartments is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 95.2381% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 13.24 days to their community reviews in the past year.
                                                    Who manages Heatherwood Apartments?
                                                    Altman Management Company
                                                    What is the pet policy at Heatherwood Apartments?
                                                    Cats Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths

                                                    Check Availability

                                                    Heatherwood Apartments

                                                    March 2024

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                                                    Heatherwood Apartments is a 714 - 917 sq. ft. apartment in Philadelphia in zip code 19115. This community has a 1 - 2 Beds, 1 - 1.5 Baths, and is for rent for $1,090 - $1,540. Nearby cities include Bala Cynwyd, Merion Station, Dresher, Narberth, and Camden.

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