Ratings & Prices for Hill House, Philadelphia, PA

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.7
Safety	4.6
Office Staff	4.8
Maintenance	4.7
Neighborhood	4.9
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	30

Manager's Review Engagement

Percentage of reviews responded to	96.67%

Manager's Review Reply Time

Average time to respond to reviews	1.6 days

Ratings & Reviews (192 Reviews)

No reviews match your search.

Verified Resident 879714 • vrp • 2017 - 2021

03/06/2021

Management and support staff are extremely responsive and provide a homelike, welcoming atmosphere. Proximity to groceries, library, public transportation, medical facilities are a plus to those who do not want to be auto dependent. A comfortable outdoor seating area allows space for gatherings (in non pandemic… See More

Useful 0

Thanks for voting!

Report

Verified Resident • vrp • 2018 - 2021

Updated Review

03/05/2021

Very happy with my apartment and the amenities. The building management is very friendly, competent, and responsive, and the building maintenance team is quick, efficient, and friendly. The building's handling of Covid has been exceptional. Also, love the food truck nights.

Useful 0

Thanks for voting!

Report

Hill House Manager

03/05/2021

We great appreciate the feedback and kind words. Really looking forward to getting back to hosting more events! Thank you!!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2012 - 2021

03/04/2021

Some minor quibbles, but mostly positive experience living here. Good support from management and community activities are planned and encouraged (pre-covid). Maintenance staff respond very quickly to concerns.

Useful 0

Thanks for voting!

Report

Hill House Manager

03/05/2021

Thank you so much for the great review. We are grateful that you call Hill House your home!

Verified Resident • vrp • 2016 - 2021

Updated Review

03/03/2021

Very good. I do think that all around the apartments should have been upgraded with better materials. These are not durable . My Floors when I moved were poor quality. .Chesp caninets that peel . Shower in master bathroom old and outdated, ugly drain . Outside… See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/05/2021

We appreciate you taking the time to write this review. We're happy to see that you are pleased with the patio area and the staff. We would like the opportunity to address the other issues you've listed. At your convenience, please contact the office at 215-248-2373 to schedule an appointment.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2004 - 2021

03/03/2021

Quiet community in a quaint section of Philadelphia. Great walking community with close proximity to shops, restaurants, and banks. The apartments have good light, decent storage space, and the garage is a bonus.

Useful 0

Thanks for voting!

Report

Hill House Manager

03/04/2021

Thank you for taking the time to post this positive review! We are pleased to hear that you are enjoying the neighborhood, the apartment layouts and the amenities. If there is anything you need, please let us know.

Verified Resident • vrp • 2018 - 2021

Updated Review

03/02/2021

Great staff , nice neighborhood , easy access to public transportation ( train station on the same block ) good shopping district. Fine dining within walking distance. Indoor and street parking , parks nearby and a very nice garden and pool. See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/04/2021

Thank you very much for this great review! Hill House is located in one of the best neighborhoods in Philadelphia and we are so glad to see that you are enjoying all it has to offer!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2015 - 2021

Updated Review

03/02/2021

The apartment management team, Francesca and Lena, are honestly wonderful. They have gone out of their way for me and many residents. The friendships I have made with other residents will last forever I suspect. Kudos to maintenance and our cleaning custodian. See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/04/2021

Thank you so much for your kind words! It is our pleasure to make your home at Hill House as great as it can be!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2021

03/02/2021

I am a new resident of the hill house. I have found that the residents with whom I have met are very friendly and pleasant and add to the positive ambience of this apartment building. My apartment itself is quite lovely and I particularly like the… See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/04/2021

It is wonderful to hear that you are enjoying your new home at Hill House! We look forward to having you in our community for many years to come!

Verified Resident • vrp • 2003 - 2021

Updated Review

03/02/2021

Wonderful staff and service. A quiet sense of community. The neighborhood offers the best of urban convenience and country charm. We've lived here for several years and plan to make it our home for many more.

Useful 0

Thanks for voting!

Report

Hill House Manager

03/04/2021

We really appreciate your kind words! Chestnut Hill is a wonderful neighborhood and a perfect location to call home.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2012 - 2021

Updated Review

03/02/2021

All of the staff have been exceptional - helpful and cooperative. The community room and fitness center are nice "perks". My only complaint concerns owners and the utility charges. A very good place to live.

Useful 0

Thanks for voting!

Report

Hill House Manager

03/04/2021

Thank you for taking the time to write a review. We are happy to hear that your experience with the staff has been exceptional! Please feel free to contact us if you'd like to discuss the utilities. We are happy to help if there are any issues that need to be resolved.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2014 - 2021

03/02/2021

It is a wonderful living experience with a friendly and supportive management. I would have liked to have heat lamps in the garden this winter and perhaps they can be made available this fall. It would be possible to have them on during certain hours and… See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/04/2021

Thank you for posting this positive review! We also appreciate your suggestion about the outside heaters. This is something that we are working on and hoping to have by next fall!

Verified Resident • vrp • 2020 - 2021

03/02/2021

It's a nice seniors-ish community in a nice neighborhood. Pricey, but you get what you pay for. I've lived here since November and I've complained about many glitches: plumbing, noise upstairs and now they're trying to remedy the problem with the smell of mothballs that seems… See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/03/2021

Thank you for taking the time to post a review. I'm sorry to hear that you've had issues with your apartment. We try to resolve things as soon as we receive the reports. Hill House does not use moth balls as a solution and we have notified residents that this is not recommended. We'll continue to follow-up until this problem and any others that arise are resolved.

Verified Resident 508656 • vrp • 2018 - 2021

Updated Review

03/02/2021

--------- is the BEST!! She is professional, proactive, and has great compassion for her job and for the welfare of the residents. The maintenance staff is excellent & prompt. The front desk people -- Yvonne & all of them are most thoughtful & courteous. See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/03/2021

Thanks for choosing us and leaving such a great review! We are so glad that our hard working and friendly team are appreciated.

Previous Review

· 09/10/2020

anonymous • vrp • 2008

Updated Review

04/04/2008

Hill House is a real nice place to live. Apartments are laid out very well. My view is fantastic, mostly trees, and I get incredible sunsets every once in a while. Not what you would expect living in a big city like Philadelphia. Hill House is… See More

Useful 0

Thanks for voting!

Report

2 Previous Reviews· Last

Verified Resident • vrp • 2001 - 2021

Updated Review

03/02/2021

I have enjoyed my residency. However i do feel the apartment should have been scheduled for some major upgrades during this time. The addition of the utility charges was an unexpected addition to the over all monthly charge.

Useful 0

Thanks for voting!

Report

Hill House Manager

03/03/2021

We appreciate your review and hearing that you enjoy your home. Please make an appointment with the office to discuss the upgrades you are looking for or a possible transfer to a fully upgraded apartment home.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2016 - 2021

03/02/2021

This is a very well run building. The administration has done a very good job of coping with COVID. They have been clear about the need for all to wear masks, one person at a a time in the elevators, closing spaces like the gym when… See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/03/2021

Thank you for the great feedback. We couldn't do it without the help and cooperation of our awesome residents!

Verified Resident • vrp • 2020 - 2021

03/02/2021

Management is very responsive. Maintenance responds quickly to issues. People are very friendly, however, we moved in during the pandemic so our contacts with our residents. Location is really great with a short walk to banks, shops and the train.

Useful 0

Thanks for voting!

Report

Hill House Manager

03/03/2021

Thanks for choosing us and leaving such a great review! We love that you had such a great experience so far! We look forward to having resident events again soon.

Verified Resident • vrp • 2020 - 2021

Updated Review

03/01/2021

Although I am relatively new to this unit, I have lived in this apartment community for 22 years. There is nothing comparable to it in the area in terms of comfort, safety, and convenience. I value the friendliness of tenants and staff. See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/03/2021

We appreciate the time you took to write this review. We truly value your choice to call Hill House your home for over twenty years. Our team will continue to keep our community friendly and comfortable! If there is anything you need, please don't hesitate to ask.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

03/01/2021

The community is supportive and friendly. It is a much older community but I still enjoy it here. The facilities are clean and well maintained. Unfortunately covid has interrupted the fantastic events that usually take place. Normally there is something going on consistently. See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/03/2021

It is wonderful to hear that you enjoy living at Hill House! We are sad that our events have been halted as well and can't wait to get back to them. In the meantime, we have food trucks scheduled and other small events. Keep an eye out for our newsletters for more information!

Verified Resident • vrp • 2019 - 2021

03/01/2021

The Best choice my wife and I could have made. Love the Hill House. The staff is very professional. The maintenance staff is the best. We are pleased and intend to be residents for a long time. Keepnup the good work. See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/03/2021

We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!

Verified Resident • vrp • 2018 - 2021

03/01/2021

I have really enjoyed living at Hill House. The building is well maintained. Management is responsive and helpful. Residents are friendly and responsible. I love walking around Chestnut Hill. Being next the Chestnut Hill West and East stations make it convenient getting into Center City. See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/03/2021

Thanks for the great review! We're happy to know that you've had a great experience so far and look forward to having you in our community for the foreseeable future!

Verified Resident • vrp • 2014 - 2021

Updated Review

03/01/2021

for the most part i have been very happy here. great location, nice office staff. we currently have an untenable situation with only one maintenance person on staff, when there were 3 when i moved in, and there should probably be 4, with at least one… See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/03/2021

We are happy to hear that you love your apartment! We are actively working on adding a maintenance tech to our staff. Please do not feel like you can't place service requests! We are still attending to all issues in a timely fashion, so if we have missed a request for you, please bring it to our attention!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2019 - 2021

03/01/2021

Positive. Friendly neighbors Cooperative during pandemic Attentive office and maintenance personal Quick response to maintainance issues Weekend front desk could be more attentive that is my biggest negative. They are not horrible, but could be better. See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/03/2021

Thank you for your review. We are happy to see that your overall experience is positive and will address the issues with the weekend front desk staff. If you need assistance with anything else, please don't hesitate to ask.

Verified Resident • vrp • 2019 - 2021

Updated Review

03/01/2021

I love living at the Madison Hill House apartments in chestnut hill PA From Day one the management and staff have made me feel comfortable with my decision to rent here I feel that th emanagement and staff are very accommodating to your needs See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/03/2021

Thanks for choosing us and leaving such a great review! We are glad that you enjoy the neighborhood and your experience with the staff. Let us know if there is ever anything we can do to help with you in the future!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2015 - 2021

Updated Review

03/01/2021

The building is very well run with prompt and friendly maintenance and response to questions. There is a variety of tenants with some weighting toward older. Tenants are friendly and helpful but not at all intrusive. People are on the whole quiet. You do not hear… See More

Useful 0

Thanks for voting!

Report

Hill House Manager

03/03/2021

We're delighted to hear about your experience! Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!

Previous Review

· 09/10/2020

•

Updated Review

Useful

Thanks for voting!

Report

Manager

Features & Amenities

Laundry

Laundry On-Site
Washer/Dryer

Parking

Covered Parking

General

Bay Windows with Skyline City Views
Central Heat and Air
Coffee Lounge with Wi-Fi
Convenient to Chestnut Hill East Line
Convenient to Chestnut Hill West Line
DishWashers in Most Units
Door Attendant
Elevator
Fitness Center
Gas Range
Library
Microwave
On-Site Maintenance
On-Site Management
Package Receiving Service
Pool
Premium Cabinetry
Premium Countertops
Premium Flooring
Recycling Program
Renovated Floorplans
Stainless Steel Appliances
Trash Chute

Pets

Cats Allowed
Fee: $500
Rent: $35
Pet Limit: 2

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
N/A
SQ. FT.
313
Available
Avail.
N/A
Model
The Poets Studio

View Floor Plan

Price
Price
N/A
SQ. FT.
412
Available
Avail.
N/A
Model
The Writers Studio

View Floor Plan

Price
Price
N/A
SQ. FT.
488
Available
Avail.
N/A
Model
The Artists Studio

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
811
Available
Avail.
N/A
Model
The Franklin Suite

View Floor Plan

Price
Price
$1,920 - $3,670
SQ. FT.
850
Available
Avail.
2 Units
Model
The Franklin Brilliant

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,160
Available
Avail.
N/A
Model
The Jefferson Brilliant Plus

View Floor Plan

Price
Price
$2,473 - $4,715
SQ. FT.
1,099
Available
Avail.
2 Units
Model
The Jefferson Suite

View Floor Plan

Price
Price
$2,656 - $4,905
SQ. FT.
1,155
Available
Avail.
1 Units
Model
The Jefferson Brilliant

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$3,421 - $7,129
SQ. FT.
1,346
Available
Avail.
1 Units
Model
The Biddle

View Floor Plan

3 Bedrooms, 3 Bathrooms

Price
Price
$3,921 - $8,161
SQ. FT.
1,536
Available
Avail.
1 Units
Model
The Broadmoor

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Hill House Apartment Homes offer newly renovated studio, one, two, and three-bedroom apartments located in Philadelphia’s stylish urban community of Chestnut Hill. Residents here can enjoy easy access to Center City via regional rail and enjoy the conveniences of shops, restaurants, and retail that Chestnut Hill offers. Hill House has upscale amenities and well appointed apartment homes with city skylines available.

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 04:00 PM

Questions & Answers

There are no questions yet for this property!

Be the first to ask.

· Just Now

Frequently Asked

What are noise levels like at Hill House?
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Hill House?
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How safe is Hill House?
The community is rated 4.6/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 96.67% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 1.6 days to their community reviews in the past year.

Who manages Hill House?
Madison Apartment Group

What is the pet policy at Hill House?
Cats Allowed
Fee: $500
Rent: $35
Pet Limit: 2

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths and 3 Beds, 3 Baths