Number of reviews in the past 365 days | 30 |
Percentage of reviews responded to | 96.67% |
Average time to respond to reviews | 1.6 days |
Contact Property
Hill House
201 W Evergreen Ave
Philadelphia, PA 19118
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 30 |
Percentage of reviews responded to | 96.67% |
Average time to respond to reviews | 1.6 days |
We great appreciate the feedback and kind words. Really looking forward to getting back to hosting more events! Thank you!!
Thank you so much for the great review. We are grateful that you call Hill House your home!
We appreciate you taking the time to write this review. We're happy to see that you are pleased with the patio area and the staff. We would like the opportunity to address the other issues you've listed. At your convenience, please contact the office at 215-248-2373 to schedule an appointment.
Thank you for taking the time to post this positive review! We are pleased to hear that you are enjoying the neighborhood, the apartment layouts and the amenities. If there is anything you need, please let us know.
Thank you very much for this great review! Hill House is located in one of the best neighborhoods in Philadelphia and we are so glad to see that you are enjoying all it has to offer!
Thank you so much for your kind words! It is our pleasure to make your home at Hill House as great as it can be!
It is wonderful to hear that you are enjoying your new home at Hill House! We look forward to having you in our community for many years to come!
We really appreciate your kind words! Chestnut Hill is a wonderful neighborhood and a perfect location to call home.
Thank you for taking the time to write a review. We are happy to hear that your experience with the staff has been exceptional! Please feel free to contact us if you'd like to discuss the utilities. We are happy to help if there are any issues that need to be resolved.
Thank you for posting this positive review! We also appreciate your suggestion about the outside heaters. This is something that we are working on and hoping to have by next fall!
Thank you for taking the time to post a review. I'm sorry to hear that you've had issues with your apartment. We try to resolve things as soon as we receive the reports. Hill House does not use moth balls as a solution and we have notified residents that this is not recommended. We'll continue to follow-up until this problem and any others that arise are resolved.
Thanks for choosing us and leaving such a great review! We are so glad that our hard working and friendly team are appreciated.
We appreciate your review and hearing that you enjoy your home. Please make an appointment with the office to discuss the upgrades you are looking for or a possible transfer to a fully upgraded apartment home.
Thank you for the great feedback. We couldn't do it without the help and cooperation of our awesome residents!
Thanks for choosing us and leaving such a great review! We love that you had such a great experience so far! We look forward to having resident events again soon.
We appreciate the time you took to write this review. We truly value your choice to call Hill House your home for over twenty years. Our team will continue to keep our community friendly and comfortable! If there is anything you need, please don't hesitate to ask.
It is wonderful to hear that you enjoy living at Hill House! We are sad that our events have been halted as well and can't wait to get back to them. In the meantime, we have food trucks scheduled and other small events. Keep an eye out for our newsletters for more information!
We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!
Thanks for the great review! We're happy to know that you've had a great experience so far and look forward to having you in our community for the foreseeable future!
We are happy to hear that you love your apartment! We are actively working on adding a maintenance tech to our staff. Please do not feel like you can't place service requests! We are still attending to all issues in a timely fashion, so if we have missed a request for you, please bring it to our attention!
Thank you for your review. We are happy to see that your overall experience is positive and will address the issues with the weekend front desk staff. If you need assistance with anything else, please don't hesitate to ask.
Thanks for choosing us and leaving such a great review! We are glad that you enjoy the neighborhood and your experience with the staff. Let us know if there is ever anything we can do to help with you in the future!
We're delighted to hear about your experience! Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!
N/A
313
N/A
The Poets Studio
N/A
412
N/A
The Writers Studio
N/A
488
N/A
The Artists Studio
N/A
811
N/A
The Franklin Suite
$1,920 - $3,670
850
2 Units
The Franklin Brilliant
N/A
1,160
N/A
The Jefferson Brilliant Plus
$2,473 - $4,715
1,099
2 Units
The Jefferson Suite
$2,656 - $4,905
1,155
1 Units
The Jefferson Brilliant
$3,421 - $7,129
1,346
1 Units
The Biddle
$3,921 - $8,161
1,536
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The Broadmoor
Hill House Apartment Homes offer newly renovated studio, one, two, and three-bedroom apartments located in Philadelphia’s stylish urban community of Chestnut Hill. Residents here can enjoy easy access to Center City via regional rail and enjoy the conveniences of shops, restaurants, and retail that Chestnut Hill offers. Hill House has upscale amenities and well appointed apartment homes with city skylines available.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Hill House
201 W Evergreen Ave
Philadelphia, PA 19118