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Mansion at Bala


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Aptsearchdog

Resident 2013 - 2014

4/7/2015

Worst managment team I've ever known. They rob your money on your way out. I had lived Bala for one year and moved out of country on Oct. 2014. When I received my security refund, I found Bala deducted some money from my fund. I sent an inquiry email to them, and received my utility bill with no explanation. The utility bill was under my name and I had autopay on. I emailed them the proof of my payment and asked them to refund me my money. Since then I sent them at least a dozen emails and got abosolutely NO responses from them. My friend in another state called on my behalf per my request, the management said they would do the investigation. After 6 phone calls, they said the utility company would pay me back. I asked them to forward any communication between them to me so that I could follow up. They agreed over the phone, but never did it. I never saw any credit showing on my utility bill. And BAla just ignore all my email inquireis. I have all the reasons to believe that Bala management took my money and put that into their own pocket. I am currently living out of country, and there is no way for me to file a small claim case at court, not even keep calling them during their working hours. I believe this could be a crime case. However, I can do nothing but only take this as my loss. So warning: if you live in Bala, or plan to move there, DO NOT pay your last utility bill because Bala will take that money from your security deposit anyway.

    Review 28 out of 75

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    Mansion at Bala

    March 2024

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