Review History for africansmile

Mansion at Bala


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africansmile

Resident 2011 - 2016

1/30/2016

I have lived in many different apartment complexes. But this was by far is the worst. The management office staff are very non knowledgeable. They always say I have to ask the property manager, Maybe the property manager should share her knowledge with her staff so that they can do things or run the office without her being president at all times. I've lived here for 4 years, and there's always trash in the hallways, piss on the hallway floors, and little droplets of poop in the hallway floors because they allow pets and the owners of the pets do not pay attention to their pets in the corridors. The property manager is rude, her response is well I don't know what to tell you in certain situations and that's just unprofessional when I'm paying my money to be here every month. Without my money, and others included this company would go bankrupt. You should treat your tenants 150% better than what you do. There are three leasing agents here and out of the three there is one person who is always pleasant, she always has a smile on her face, and she's always willing to go the extra mile for you. I came there needing help with something in the office and she was willing to help me as a resident here so that I can set up some services at my home. She's young, she's energetic, she always has a smile, she's always polite and the rest of the office staff all the way up to the property management need to take a note from her.

    Review 20 out of 75

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    Mansion at Bala

    March 2024

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