Review History for anonymous

Museum Towers


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anonymous

Resident 2004 - 2009

8/18/2009

Used to Love it!

We have been living in the Museum Towers for 5 years. The first few years were awesome. Absolutely love the location and rent used to be reasonable (apx 1450/mo). With that said... a few years ago new management took over. Since that time, our rent has gone up every year (about $150 in 3 years). Additionally, this new management is just horrible! Example 1: - March: water pipe on roof broke. Flooded most apartments on west side of building - Today - August 18 (yes, that is 5 months later) they are just now STARTING to get the place cleaned up... some wallpaper is hung on SOME floors... though new carpeting has still not been laid... and they have (literally) stopped vacuuming the old carpeting - the place is an absolute mess! Disgusting! For five months, they have left us paying $1600 (minimum) rent to live in absolute squalor. It is EXTREMELY disgusting! Example 2: New management came in - closed the gym for a week to do 'repairs'. They did paint the walls (one of the worst colors of brown that I have ever seen) -- but did NOT fix ANY of the machines that were broken! Example 3: after three years the new management team does not even know our names! (A Marketing 101 class would surely teach them that pleasing customers/tenants is a must... after all, it is far easier to keep loyal customers than it is to keep acquiring new ones). Additionally - Plan on putting in at least 3 maintenance requests before actually getting the problem fixed And Last but not least: Expect LOTS of False fire alarms! (i.e. don't move to a high floor or you will be continually trekking up and down stairs)!

    Review 16 out of 48

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    Museum Towers

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