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Park Heights

5555 Wissahickon Ave # L11, Philadelphia, PA 19144
(75 Reviews)
$1,059 - $2,107/mo

Reviews

(75)

2.9 rating

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75 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2018 - 2023

6/15/2023

You’re safety will be at risk..

This is the WORST apartment complex I’ve ever lived at. The management Stephanie is a disgusting person. If you walk through hallways and see extra secured locks on peoples doors those are women. The male staff likes to sneak into apartments. If they would’ve successfully done that while I was home they would’ve met god. I’ve seen women scream at the front desk because they found out someone went into their place. I will continue to report this place & leave reviews everywhere. DO NOT MOVE HERE IF YOU ARE A WOMAN !!!! & if you do move in .. carry that mouse Katool. & don’t think the front desk isn’t in on it. They 1,000% are. One of the management brings her child to work that runs around everywhere, another front desk employee brings her adult daughters there to take up space in the whole lobby( they do this when management isn’t around :), Stephanie is a stalker & will send other staff to do her dirty work. Sometimes she looks through mail ( which is a felony). They all deserve an a*s whooping. They use & abuse the elderly there because their retirement money goes straight to the… See More>
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    anonymous

    Resident 2019

    9/23/2020

    Hi, Apartment is Quite secured but lease office staff is not friendly & not commitment towards their work. After i left the apartment, my settlement check was returned back but they didn't bother to intimate either through email or phone. When i called, they informed that check Was returned & expired. To issue new check, they asked $25 & i agreed but even after 3 months, i didn't received my check & they are so irresponsible in replying to email. No response for email even after 2 weeks, multiple reminders. Once my room key was inside & it was locked, just to open the door, they charged $50.

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      anonymous

      Resident 2019

      4/9/2019

      Me and my roommates share a 3 room apartment- we love it. The people who work here are nice and always say hi to you. The garage is a little creepy but other than that it is great. We are close to school, it only takes a few minutes to walk to campus.

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        Sas Smith

        Resident 2014 - 2017

        6/13/2017

        Great Apartment! We lived there for 3 years and never had any issues. The office people are great. The desk staff can be moody. Its a good affordable choice if you need to be near the city.

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          weibing

          Resident 2015 - 2017

          3/27/2017

          the apt is in good place, but it is an old building, a lot of stuff can not be fixed, once you have a problem, it is hard to get fix. For example, the sink in my bathroom is almost useless because it is so easily to be clogged. I ask them to fix, they just come and do a little bit thing without solving the problem thoroughly. Several days later, the problem is back again. I found another girl to fill my apt, and cleaned the room very well, but the apt said that I did not fulfill the lease, so the 800 dollar security deposit is not gonna refund me! what? The problem is that the girl also pay her security for the apt. They are trying to make money by this way!! Be careful when you do such kind of thing!! I argued with them, then they said: OK, they need to charge on the cleaning which turns out to be 500 dollar. Just ridiculous. I kept my room very well, and cleaned it thoroughly! Then I thought they were going to refund me 300 dollars at least. But I just got a 135 dollar check! I wanted… See More>
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            anonymous

            Resident 2012 - 2016

            5/1/2016

            I've been living at Park Heights for the last 4 years. I've had an overall great experience living here. Stephanie the manager is great and always accommodating. Pros -Affordable -Some apartments have upgraded appliances -Staff is great -Maintenance quick to fix -parking lot has great snow removal, but i hear the garage isnt the best -only utility you have to pay is electric and flat water fee $10 -close to the highway Cons -2 blocks down is a rough neighborhood although it was never an issue -it seems like every few weeks theres either a fire alarm test or the water has to turn off from certain times -tight garage parking spots -you can't control your own heat. this SOMETIMES becomes an issue in the winter or when the weather is changing -walls arent that thick; there are times i can hear my neighbors -half of the front desk people are amazing, the other off...not so friendly overall a great place to live. I would stay here longer if i could but unfortunately i have to move because of work.

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              anonymous

              Resident 2012 - 2014

              11/26/2014

              When I first moved here I really enjoyed living here. Then things changed reception is very rude and lack customer service skills. Management is no better than reception they stand around and discuss individuals that live in the building. The apartment it self isn't horrible with minor rodents it isn't hard to work around. But management and reception makes it very hard to have a enjoyable stay. I would not recommend anyone to live in this building. One of the most horrible experience that I have ever had during undergrad was living at park heights.

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                havardBound67

                prospectiveVisited 2013

                8/11/2013

                I visited this place a month month ago. The elevator was so small,we were cramped in there. The fourth floor smelled like WEED.The front staff was not welcoming. The lobby was beautiful; after you passed the lobby, the slums is the next stop! If you can afford better, do better. Oh, the apartments were not nice neither.

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                  MsMeroe

                  Resident 2013

                  6/17/2013

                  I really liked living here. The staff were unbelievably accommodating, the apartment was big, the laundry facilities were good and it was VERY convenient for public transportation. I cannot stress enough how nice and helpful everyone is at Park Heights, I only moved because I got a dog.

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                    anonymous

                    Resident 2009 - 2012

                    8/30/2012

                    I lived here during grad school for 3 years. It was pretty great, rent was very reasonable with gas included. The building/area is pretty safe and staff were nice and friendly. I never really had pest issues until the last 4 months I lived here when I had major issues with mice. As I did not change my cleaning or living habits, I assume it had nothing to do with me personally but I repeatedly saw mice during these last few months. I contacted management who sent an exterminator (who put down a few traps) and I myself laid out dozens of traps which caught about 5 mice total. I still saw mice when I moved out. I was extremely disappointed that management did not seem more concerned about this problem...especially since they were showing my apartment to prospective tenants and there were obviously mouse traps laid out all over the place. In spite of this I would still recommend this apartment as my overall living experience there was good. If you do run into a pest issue (or other maintenance issue) my recommendation is that you contact management and repeatedly check in… See More>
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                      anonymous

                      Resident 2011 - 2012

                      6/26/2012

                      DON'T LIVE HERE

                      I gave this place a fair shot in the beginning, but if you have any problems, questions or concerns, the staff immediately makes your living experience hell. And let me tell you, there will be problems, questions and concerns. Only one of the apartment managers actually listened when I had issues. As far as getting maintenance issues fixed, you usually wait around 6 months. The girl at the front desk is so rude, she should really work on her people skills. Half the time, the people at the front desk aren't even there, they are walking around or sleeping at the desk (thank god we pay them to do that). The parking garage should most likely be condemned because it's a mess. I wish I could have written a great review but I can't. The place is a dump and the staff is beyond rude. Please pay attention to this comment and DON'T LIVE HERE!!

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                        anonymous

                        Resident 2007 - 2011

                        11/29/2011

                        Security Deposit

                        My apartment was in great condition when i moved out. i was in there for hours cleaning and i took pictures as well. And they STILL took money out of security deposit! i was heated but didnt ave the energy to fight. I was just happy to be moving out.

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                          anonymous

                          Resident 2011

                          11/29/2011

                          BAD DEAL

                          NEVER EVER move to this place. Both managers are rude. I have maintaince issue in my apartment and asked them many times, they dont bother. Any one knows upper management number please, write down here.

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                            anonymous

                            Resident 2011

                            9/18/2011

                            Good value

                            I moved to Philadelphia to go to grad school, and ended up moving to German town because it is considerably less expensive to live here. There is a lot of stores close by, some upscale and some pretty low. The apartment is clean, very spacious and affordable. All of our maintenance problems have been fixed, but sometimes it takes a couple days. I don't really have any complaints. I love that it is near a regional rain stop and several bus lines. It is certainly not a palace, and you can definitely find nicer places if you are willing to pay for it. But, Park Heights is safe, affordable, and very comfortable. Warning - you do have to pay for a space in the parking lot, but you can usually find parking on the street within a couple blocks.

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                              Suburb2City86

                              Resident 2011

                              6/14/2011

                              So I have been at Park Heights for over a year now and just renewed my lease. Many people complain about mice. I personally have never seen one in my time here. I am only speculating, but there could be mice on the basement floor. I feel dirty walking down that hallway. The floor is constantly wet and there is a lot of patchy wall work, so I am sure there is mold down there. However, like I said, I have never seen a mouse anywhere in this building. Aside from the basement hallway, this is a clean apartment complex from my perspective. The only issue that I have with this apartment is the noise and that is out of the apartment complex's control. Fire trucks, ambulances, buses and cars playing ridiculously loud music will wake you up in the morning. It's not uncommon to be woken up around 5:30am. My recommendation is to get an apartment opposite of the streets. This should limit the noise in the mornings. Also, parking CAN be a problem. Depending on whether or not you get considerate people parking next to you, you may or may not get scratches on your car. Best of… See More>
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                                anonymous

                                Resident 2010 - 2011

                                6/12/2011

                                Good Experience

                                I lived at Park Heights for 9 months. Management was accommodating enough to change our lease to 9 months instead of 12 months as I was going to graduate. I had to leave 2 months of security deposit since I didn't have a credit history. I received my deposit back in full except $100 for two outstanding electric bills and carpet cleaning, which I knew. The apartment was spacious and well maintained. The location of the building was fairly convenient, as it is close several bus stops as well as the Regional Rail. Also, the area is not too bad even though it might get shadier as you go a few blocks east. But I (female) lived there for 9 months and never felt very unsafe as there is a security person who has to buzz in people who don't live in the building. As mentioned, the apartment was spacious and clean. I never saw a mouse or cockroach in the building, which was my biggest fear. Also, the staff was helpful. If your electric bill is higher than expected, talk to the staff and they will advice you to call the billing company. They will take care of… See More>
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                                  ja_empress87

                                  Resident 2010 - 2011

                                  6/9/2011

                                  I love this place!

                                  I have been living at Park Heights for only a year but I love it. A couple friends had lived in the building for at least 4yrs and referred me to the complex and it was the best decision I have ever made. The leasing staff is wonderful. They always greet you with a warm smile and get to know each resident personally like a small family. Security is always available for anything you need and maintenance is very friendly and efficient. To top it off, the lobby is beautiful, the apts are spacious and depending on your place, you have great views of the east falls neighborhood. I recommend that any person whom is interested in a fun, friendly, and sophisticated place to live, they should definitely check out Park Heights.

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                                    anonymous

                                    Resident 2007 - 2011

                                    6/8/2011

                                    four years and great experience

                                    I lived at Park Heights for four years as a professional student, and had very few problems. When you live in an apartment, you cannot help if your neighbors are loud, but you can turn to management for help. When I did just that, the problem was taken care of quickly (within 5 minutes, especially if at night.) When you read these reviews, bear in mind that posts can be made by tenants that were evicted. I can only speak for myself, that repairs were done within two days (99% of the time within one day), management was responsive and courteous. For example, when my laundry was accidentally taken by another tenant, what items that were not returned were replaced for me. I would honestly recommend living at Park Heights.

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                                      unhappy909090

                                      Resident 2009 - 2011

                                      5/13/2011

                                      DO NOT LIVE HERE

                                      I am a student, and did not expect to live in a penthouse suite or anything, but Park Heights Apartments is a horrible place to live. The management, staff, and maintenance crew are rude. The maintenance is EXTREMELY untimely. The staff at the desk only talk to people they know and like, if not they give you dirty stares and don't really give a crap about you. Also, most of the tenants are rude to begin with. The parking garage is ridiculous because its one way and cars are crammed in there. I came home for a year and half in the dark because they would not fix the lighting in the garage even after I repeatedly put in work orders. Do yourself a favor and do not choose this complex to live in!! Trust me!

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                                        adultwithajob

                                        Resident 2010 - 2011

                                        4/12/2011

                                        noise

                                        Beware fire trucks will go by everynight and you may have neighbors like me who smoke weed every week and throw college parties on Tuesday nights. Right now they are banging on the walls and when I complain management and security doesn't care. This is a sick joke. A nightmare for adults that work in the morning.

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                                          anonymous

                                          Resident 2008 - 2010

                                          2/6/2011

                                          Great location, great staff

                                          I used to be a PhilaU student so I spent 2 years leaving here. Based on previous experience I had on the area I can say that the staff was really friendly (with 1 or 2 exception but didn't bother), apartment was spacious, concrete in between - so no external noise, and utilities included. PROS: location, size, concrete, friendly, and they are always renovating. CONS: old structure, no guests parking TIP: A common thing that happens on these old buildings - I had issues with mice on the beginning but staff was very responsive, as much as they could, but after I bought one of those low frequency pest repellent I have been mice free since then!

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                                            jillandkate

                                            Resident 2009 - 2011

                                            2/3/2011

                                            After reading all of the reivews there are a few that I agree with. Management is helpful. One maintenace guy can be rude (old one) the other one is very nice and helpful. We have never had mice but our closet doors fall off of the track ALL of the time and our tub drain gets clogged often. The people at the front desk are okay but could be a little bit nicer. We have been here for 3 years and overall it has been a good experience. I would reccomend spending the extra money on a newer kitchen. Our friends have an old one it it is very ugly.

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                                              anonymous

                                              Resident 2010 - 2011

                                              1/23/2011

                                              mice

                                              this place has a severe mouse problem. we leave our apartment spotless, and still manage to have these mice in our oven and in the heaters. we tried to contact the management about this problem. The front desk man was no help, and the maintenance wouldn't even shell out a couple mouse traps, let alone hire an exterminator. Do not live here. The maintenance guys are very unprofessional. I've had the same leak in my bathroom for 6 months. Each time I call maintenance, they don't fix the problem. Instead they tighten the knob so tight so it doesn't leak till the next time I need to use it. Also, there is a child offender living on the third floor. Go to www.familywatchdog.us if you don't believe me.

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                                                anonymous

                                                Resident 2008 - 2010

                                                12/28/2010

                                                How the **** does this aprt have 50% rating.....IT IS A BED BUGS NATION

                                                This place is infested with BED BUGS and MICE and BED BUGS and MICE and BED BUGS and MICE and BED BUGS and MICE.....they are everywhere. Let me list out a few of the horrors I faced.. 1) Management - There is this lady called ---------. She is the rudest person I have ever met. She doesnt give a ---- about the tenants. Not at all polite. And YES I DID NOT GET MY DEPOSIT BACK. She gave me a huge bill that was untrue and sucked away all my money. 2) Bed bugs and mice - I just cannot stress the level of bed bugs and mice infestation that Park heights suffers from. They are everywhere. The carpets are infested with bed bugs. You just cannot sit on the carpets. The heat vents are infested with mics. 3) Dirty - The whole building is very dirty and filty. Please do yourselves a favor and rent another apartment that will make your life comfortable!!!! and if you do rent these apartments, please dont expect your deposite back from the management. Take it as the penalty you paid for making a bad choice.

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                                                  colby4

                                                  Resident 2007 - 2008

                                                  10/22/2010

                                                  GARBAGE Heap of an Apartment

                                                  This place STINKS. Literally. Sometimes like mold, sometimes like garbage, and sometimes like canned farts. Seriously this place is cheap, spacious apartments good location but you will regret the day you signed the lease. No matter how clean you are you will get mice. You can hear them scurrying and scratching in the heating vents. So even if youre clean the mice can still come in and out of your apartment. The heat is non existent in the winter even though its included in rent. And the air conditioners are old and dont do too mcuh cooling in the summer. Forget about getting yourr deposit back. Parking is way too expenisve, but if you park on the street your car has a good chance of being broken into or vandalized. The facilitites here laundry, fitness rooms are crap. These two rooms are on terrace level which is always leaking and is moldy. This place is disgusting. Managment is lazy and dishonest. Im mainly talking about you Stephanie and your cankles. You must be the one writing these fake postive reviews. So if you want… See More>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

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                                                    2 Bedrooms

                                                    2 Beds, 2 Baths

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                                                    3 Bedrooms

                                                    3 Beds, 2 Baths

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                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Weight Limit: 25lbs
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                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
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                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Weight Limit: 25lbs
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

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                                                    Park Heights

                                                    July 2024

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                                                    Park Heights is an apartment in Philadelphia in zip code 19144. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,107. Nearby cities include Bala Cynwyd, Merion Station, Dresher, Narberth, and Camden.

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